Plaza Toyota

Constantly satisfied whenever I need service Have use used plaza for the last 10 years current service advisor make me feel more comfortable than some in the past with there recomendations Have use used plaza for the last 10 years current service advisor make me feel more comfortable than some in the past with there recomendations More

Maintenance Visit Good experience overall. The rep was very patient with me and answered all of my questions. She made me feel comfortable. I was happy with my service. Good experience overall. The rep was very patient with me and answered all of my questions. She made me feel comfortable. I was happy with my service. More

Very low level of quality repair I asked for windshield replacement (Highlander 2017). They offer aftermarket parts for lower price. When they fixed all was very disappointing result I asked for windshield replacement (Highlander 2017). They offer aftermarket parts for lower price. When they fixed all was very disappointing results -to get my money they did re-design interior of the car because can't fit the new windshield (without my permission, never asked for my permission). They move down the miror bracket ( it's make poor my vision), they left open miror bracket's cables( very strange appearance for the new car), they can't fit the inside miror bracket and attached to the windshield with white tape glue(outside view is simple ugly), they left oily dirty spots all arround inside the car, they returned me 2 days( because mechanics left early) for software calibration and when I returned they asked for more money (it was included in the repair when we make the deal). Also the new windshield was with scratch and miror in the bracket is shaking. 3 days(I can't work) because they can't fix the windshield and they re-directed me to 3rd party(not Toyota) auto-glass shop. More

Bad experience I called them several time nobody responded to the calls then i went there to visit the dealership spent 10 mins inside no one paid any attention fin I called them several time nobody responded to the calls then i went there to visit the dealership spent 10 mins inside no one paid any attention finally i asked a gentleman if he works here and his reply was yes but i am busy i cannot help you and moreover he said there no one available right now ... and i was there to buy a new car ,is that the way customers are treated ??? More

Rear Window Woes My right rear window could not open or close using the master control or the control by the window. I drove to the Toyota Repair Shop and was greeted My right rear window could not open or close using the master control or the control by the window. I drove to the Toyota Repair Shop and was greeted by the manager (Mike). He said that my car would be checked out and I would receive a call later in the day. The call came and I was able to pick up my car. I appreciate the fast service that I received and the courtesy shuttle service that was provided. More

Excellent Service Mike was my service adviser. He was very professional and 6the work performed on my vehicle was very satisfactory. He explained in detailed what wou Mike was my service adviser. He was very professional and 6the work performed on my vehicle was very satisfactory. He explained in detailed what would be done on my vehicle, and as promised, it was done. More

Ken E. Rachel checked me in and was very helpful. All the work was done quickly and efficiently. I was called when the car was ready and it was brought to me Rachel checked me in and was very helpful. All the work was done quickly and efficiently. I was called when the car was ready and it was brought to me promptly. More

Good job 👏🏻 Bought car few years ago with warranty. Warranty covers all car parts. I had big job done With no charge. Warranty was very helpful. Thank you. Bought car few years ago with warranty. Warranty covers all car parts. I had big job done With no charge. Warranty was very helpful. Thank you. More

Service The service was excellent and very timely. he explained what was needed, gave me an approximate time for when the work would be completed and it was v The service was excellent and very timely. he explained what was needed, gave me an approximate time for when the work would be completed and it was very accurate. More

Simple, easy going. Rachel was excellent. Very pleasant, explained clearly and got my car back in a timely, nice and easy, hopeing next service will see her again. Rachel was excellent. Very pleasant, explained clearly and got my car back in a timely, nice and easy, hopeing next service will see her again. More