
Plaza Toyota
Brooklyn, NY
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Service visit I had requested a bodywork estimate at the time I set up the appointment and mentioned it when I handed over my vehicle but I did not get any estimate I had requested a bodywork estimate at the time I set up the appointment and mentioned it when I handed over my vehicle but I did not get any estimate. At the end of the service after I paid my bill the representative was no where to be found. I stood outside the dealership on the pavement waiting for my car not knowing what to do. Finally after 5-10 minutes I asked a worker about my car then he went into the building and got my car. Unfortunately I did not get the estimate on the body work for my car. More
The service was excellent. The host was great working with. The sales person was pleasant and she knows her work. I was impressed with the price of the service.. I would recommend this dealer to others. The sales person was pleasant and she knows her work. I was impressed with the price of the service.. I would recommend this dealer to others. More
Very nice guy He was very nice. Although it took a while for them to bring my car from another dealership (because I wanted a color their didn't have), he did every He was very nice. Although it took a while for them to bring my car from another dealership (because I wanted a color their didn't have), he did everything possible for the process to go as fast as possible. The car was affordable for me and he was very nice and understanding of my needs the entire time. He listen to what I wanted and met my demands. He set me up with everything hassle free. He did the plated for me, he sent me up with insurance and everything else. He even put the license plates on the car himself. I had a very specific car in mind at the price I wanted and I got it. Thank you very much Joel. More
Salesman was very good. I had stopped taking my previous car in for maintenance to this location because of long waits on street to get into garage. Hoping this has changed. I had stopped taking my previous car in for maintenance to this location because of long waits on street to get into garage. Hoping this has changed. . Sales side was good. Salesman was helpful, knowledgeable and went out of his way to let me test drive. He stayed late to go over all features of vehicle. More
Respectful The young man name J, was informative, very clear about what was need and he didn't, thank God, bagger me on what he thought was best for my budget. A The young man name J, was informative, very clear about what was need and he didn't, thank God, bagger me on what he thought was best for my budget. After we worked on the final cost he thought would be fair to see if discounts were available. Thoughtful and Respectful. Thank you J. More
service visit I was very satisfied with my visit. The adviser Jimmy was very polite and professional. He explained his recommendations and helped me to decide what I was very satisfied with my visit. The adviser Jimmy was very polite and professional. He explained his recommendations and helped me to decide what service had to be done to keep my car in the best condition. Good job! More
Great Experiance.. I had a 9:30am appointment for 10K miles service and NYS inspection, Jay met me as I pulled and got the process rolling. He kept me informed during th I had a 9:30am appointment for 10K miles service and NYS inspection, Jay met me as I pulled and got the process rolling. He kept me informed during the whole process, I would recommend Plaza to all. Keep up the great service! More
Great service The experience from beginning to end was 5 stars. The two guys I worked tarek and Adam were great. They walked me through everything. Even hooked me u The experience from beginning to end was 5 stars. The two guys I worked tarek and Adam were great. They walked me through everything. Even hooked me up with the right person to get my TLC insurance. More
Services were excellent I had a 8:15 appointment i reached 8mins begpr time mike helped me the entire teem was efficient and with 2 hrs i was out.. the dealer prpbide coffee I had a 8:15 appointment i reached 8mins begpr time mike helped me the entire teem was efficient and with 2 hrs i was out.. the dealer prpbide coffee and donuts Wi-Fi network a very comfortable setting so i could wait or work on my labtop .. excellent condition polite staff.... More
Great experience Service department was great. Jimmy was very knowledgeable and me with getting an oil change in addition to reviewing the terms and agreements of the Service department was great. Jimmy was very knowledgeable and me with getting an oil change in addition to reviewing the terms and agreements of the extended warranty that was purchased when the car was bought. More