Plaza Porsche

Easy long distance communications I had the pleasure of working with Jordan at Plaza Audi . I was apprehensive at first as I'd never purchased a car through the internet. He was very t I had the pleasure of working with Jordan at Plaza Audi . I was apprehensive at first as I'd never purchased a car through the internet. He was very thorough and fair dealing. Even supplied the name of three independent inspection companies. I would not hesitate to purchase from Plaza again. More

Used car purchased. Great service from everyone, James, the salesperson, was very up front with me about the car and was also very easy to work with. Thank you. Great service from everyone, James, the salesperson, was very up front with me about the car and was also very easy to work with. Thank you. More

Excellent customer service Caressa at Plaza Motors Service excells in customer service. She as well as the entire service department know how to provide superior customer servic Caressa at Plaza Motors Service excells in customer service. She as well as the entire service department know how to provide superior customer service. Thank you. More

Plaza Collision Center Review Took Porsche in for service after car accident. Plaza Collision Center handled the repairs. Excellent service, excellent customer service. Everyone Took Porsche in for service after car accident. Plaza Collision Center handled the repairs. Excellent service, excellent customer service. Everyone very helpful. Great experience with Plaza. More

Ms. Chapman was very professional, courteous, and helpful. There were problems beyond her control in getting the part needed to repair my car, but she was very conscientious about keeping me informe helpful. There were problems beyond her control in getting the part needed to repair my car, but she was very conscientious about keeping me informed. When I picked up my car, it was ready at the time Ms. Chapman had indicated and I was "in and out" very quickly and efficiently. Ms. Chapman has helped me in the past and has always done a superb job. More

I had a great experience and the staff was exceptional. I would definitely recommended Plaza Motors to my friends and acquaintances. Staff is wonderful to work with and very accomodating. I would definitely recommended Plaza Motors to my friends and acquaintances. Staff is wonderful to work with and very accomodating. More

PLAZA HAS A QUALIFIED TECHNICIAN (THE ONLY GOLD RATED) IN MISSOURI AND WILL GET TO THE BOTTOM OF ANY PROBLEM YOU MIGHT HAVE IN THE SHORTEST POSSIBLE TIME .. THEY ARE FREINDLY AND ALWAYS WILLING TO LISTENS TO MISSOURI AND WILL GET TO THE BOTTOM OF ANY PROBLEM YOU MIGHT HAVE IN THE SHORTEST POSSIBLE TIME .. THEY ARE FREINDLY AND ALWAYS WILLING TO LISTENS TO YOUR CONCERNS.. IT IS BEST TO HAVE AN APPOINTMENT AS THEY ARE ALWAYS BUSY. More

By far the very worst, most rude, and least customer-centric dealership experience I have ever encountered! I was interest in a 2013 Used Porsche Cayenne Hybrid with very specific features tha customer-centric dealership experience I have ever encountered! I was interest in a 2013 Used Porsche Cayenne Hybrid with very specific features that I have been looking for. I contacted the dealer as soon as the listing went up (still no photos posted or even price set). I expressed my interest and mentioned that I would be traveling a very long distance to see the car. While on the phone I made flight arrangements to see the car (to arrive two days from the call - the earliest flight I could take and get time off from work). I even emailed the salesman (Mr. John Bray) my itinerary. I couldn't have acted any faster! The next morning I got an email saying the car was sold overnight!!! I emailed back with my disappointment and a complaint for having lost all of my travel funds due to cancellation on short notice. The manager (Mr. Kevin Rodermund) emailed me saying that this was a "large dealership with over 60 sales people between the nine franchises" and that "the first person that brings me a signed Buyers Order with a $1,000 deposit has first right of refusal." Never did they communicate this too me, or I would have been happy to put down $1,000 to see the vehicle! I even emailed back stating that I would pay the same to reserve a position should the deal fall through with no response... It is obvious that notifying this dealership that you are traveling to see a specific vehicle from several states away is of no significance to this institution... Apparently taking care of customers and treating them with respect comes second to making money at this dealership! They offered no consolation for my lost time, travel fees, or the disrespect I experienced besides an offer on a vehicle with features that didn't match the vehicle in question. I even offered to purchase a new customized vehicle if they could offer a similar discount, to no avail... I would have been glad to write a positive review had they corrected this injustice. Disappointing - these are the types of people that give dealers (and the Porsche Brand) a bad name... Due to this experience, I may never buy another Porsche again! More

Caressa Chapman did a wonderful job and spent a lot of time explaining to me what needed to be done and the service was very good, the loaner was good and the follow up and keeping me informed was good. time explaining to me what needed to be done and the service was very good, the loaner was good and the follow up and keeping me informed was good. More

I recently purchased a used Porsche and did not have a good service "baseline" of the work that was done on this vehicle. Working with the Service Advisor was a fantastic experience. She not only made rec good service "baseline" of the work that was done on this vehicle. Working with the Service Advisor was a fantastic experience. She not only made recommendations of what services were or were not needed, but got the best possible price. The service that was performed made the vehicle look, feel and act as if it were new. Job well done on the behalf of the entire service department More