Plaza Lincoln - Service Center

Plaza always takes good care of me I have never had a negative experience at Plaza. Rob is great to work with and is a professional. He deserves a raise and soon I have never had a negative experience at Plaza. Rob is great to work with and is a professional. He deserves a raise and soon More

Good Communication Was called when expecting person to come for my car. All done in a professional manner. Car returned when expected. Loner car was left for my use. Gre Was called when expecting person to come for my car. All done in a professional manner. Car returned when expected. Loner car was left for my use. Great convenience. More

VEHICLE SERVICE VS CUSTOMER SERVICE Very happy with vehicle service. Unhappy with waiting area. Even Ford dealership has nice doughnuts. Lincoln has cheapo cookies (just a few) that l Very happy with vehicle service. Unhappy with waiting area. Even Ford dealership has nice doughnuts. Lincoln has cheapo cookies (just a few) that look stale, and not having breakfast yet were stuck in totally unfriendly waiting room with one newspaper for all. Of course the one TV was basically the same deal. When I take friend to her Honda svc we find a friendly little café with actual breakfast orders and service at table or counter to boot. Free van service to nearby shopping and etc. What a stodgy place Lincoln service area is... All for the privilege of purchasing and driving a much more expensive vehicle. Only consolation is the awesomeness of the vehicle itself which has totally spoiled us. . More

Superb Service Love the Ultimar finish that was applied to our new Nautilus. Scott walked us through the process & expedited several other small service items for wh Love the Ultimar finish that was applied to our new Nautilus. Scott walked us through the process & expedited several other small service items for which we did not have appointment. More

paint repair Tammy Mashburn in the Body Shop was wonderful. Very knowledgeable and professional. She is certainly a great asset to The Lincoln team. I would absolu Tammy Mashburn in the Body Shop was wonderful. Very knowledgeable and professional. She is certainly a great asset to The Lincoln team. I would absolutely recommend your Body Shop any time. Great service and the work they did was impeccable can't even tell there was ever a problem. Very happy!!! More

Invisible Bra Great, fast service. We were told it would take 2-3 hours but was done in just over one hour. We were provided a car to go to lunch while waiting. Great, fast service. We were told it would take 2-3 hours but was done in just over one hour. We were provided a car to go to lunch while waiting. More

Great experience Pick up of our vehicle and leaving a vehicle is a great part of the service. Our vehicle was due for an oil change and the drivers door was sticking a Pick up of our vehicle and leaving a vehicle is a great part of the service. Our vehicle was due for an oil change and the drivers door was sticking and the USB port was not working properly. All taking care of. Great service department. All are very courteous from Rob making the appointment to Beth picking up and delivering the vehicles. More

Service A, Sales C- Service was fast and kept me up to date during the process. Sales = I thought was working with me , and after 2 times I called or checked back with Service was fast and kept me up to date during the process. Sales = I thought was working with me , and after 2 times I called or checked back with Doug who said twice he would call me back to explore my options after speaking with the manager but never called back. Twice!!! So Sad !! More

Great Service was great. Fast as Hell to .great all my problems fixed almost instantly and car works perfectly again. Meow meow meow meow meow meow meow Service was great. Fast as Hell to .great all my problems fixed almost instantly and car works perfectly again. Meow meow meow meow meow meow meow More

First Maintenance Service Doing business with Plaza Lincoln has always been a good experience. We were always treated with courtesy and thoughtfulness by the entire staff but, Doing business with Plaza Lincoln has always been a good experience. We were always treated with courtesy and thoughtfulness by the entire staff but, one person especially stands out and that person is Doug Yoder. Douglas Yoder has been our go-to guy from day one. This guy makes us feel like we are special and important. Doug has our complete trust knowing that if he is involved in what is going on, then we know the outcome will always be a positive one. Thanks Doug More