Plaza Lincoln - Service Center

Great car buying experience! Treated like family and very satisfied with my purchase!!! Was in and out quickly. Will go back for my exit vehicle. satisfied with my purchase!!! Was in and out quickly. Will go back for my exit vehicle. More

Excellent Service We switched from another local dealer because of the way we were continually treated. We were so disgusted that we had decided to switch brands after We switched from another local dealer because of the way we were continually treated. We were so disgusted that we had decided to switch brands after we were finished with this vehicle. Christie Cook and the rest of the staff at Plaza Lincoln has bent over backwards to make sure all of our issues were handled and have gone out of their way to demonstrate that they were interested in serving the customer. Plaza has treated us so well (the way a customer should be treated) That we are reconsidering our decision to leave Ford Motor Company. Thank you for your excellent service. It means everything. More

Excellent efficient service Yes Bobby picked my car up serviced it and returned it washed and in perfect order thank you., I would use them again,thank you for the quick service. Yes Bobby picked my car up serviced it and returned it washed and in perfect order thank you., I would use them again,thank you for the quick service. More

Body Repair Good Work for repair but time estimate lacked accuracy, Originally told work to be 5 days took 11. A call to advise of delay would have been nice. I Good Work for repair but time estimate lacked accuracy, Originally told work to be 5 days took 11. A call to advise of delay would have been nice. I had to call for update twice. Other than this administrative issue I am please with the work done. More

Everything was handled perfectly I buy cars at Plaza Lincoln because of their service dept. I have never been disappointed. Also, I enjoy working with Scott McCarty when purchasin I buy cars at Plaza Lincoln because of their service dept. I have never been disappointed. Also, I enjoy working with Scott McCarty when purchasing. More

Absolutely the very best service department, Christie Cook We purchased our 2017 MKx Lincoln 2 years ago. We have had somebody work completed due to mishaps and Tom and the Body Shop staff make our car new aga We purchased our 2017 MKx Lincoln 2 years ago. We have had somebody work completed due to mishaps and Tom and the Body Shop staff make our car new again. In and out details are a fantastic benefit. Service is always complete and performed in a timely fashion. Christie Cook, service advisor, is a fantastic person. I thought I had some damage to my front grill, from thew tornado that sped through our RV park, Christie assessed the situation, took out her magic cleaner and solved the issue. All your staff, like Christie go the extra to make the visit to PlazaLincoln a pleasant experience. Kudos to everyone. More

Problem with trunk closure presented, trunk closure solved. Brought in car with trunk unable to have full closure.. Staff tried many possible simple solutions and determined that it was a part needed ti solve Brought in car with trunk unable to have full closure.. Staff tried many possible simple solutions and determined that it was a part needed ti solve the problem. Appointent was made, appointment kept, solutions done. More

I’m very happy with the outcome of my vehicle. It was an effortless experience on my part. They did a great job fixing my rear bumper. Couldn’t even tell I was ever rear ended! effortless experience on my part. They did a great job fixing my rear bumper. Couldn’t even tell I was ever rear ended! More

Always a good experience when going to Plaza Lincoln. Sales and Service personnel are great. Changing from Mercedes to Lincoln was a good choice. When the time comes to buy a new car Plaza Lincoln will b Sales and Service personnel are great. Changing from Mercedes to Lincoln was a good choice. When the time comes to buy a new car Plaza Lincoln will be my first stop. More

Windshield wipers were replaced three months ago, not by Lincoln, you replaced them without authority to do so. Added to cost of bill which was high. Lincoln, you replaced them without authority to do so. Added to cost of bill which was high. More