Back

Plaza Lincoln - Service Center

Leesburg, FL

4.5
1,048 Reviews

1,048 Reviews of Plaza Lincoln - Service Center

Sort by
October 09, 2020

You finally got some class and got a decent manager with some class. I like Plaza Lincoln I have used them for years plan on doing it some more. More

by YvonneVonmar47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
Oct 09, 2020 -

Plaza Lincoln responded

Thanks for the review. I'm glad you enjoyed your experience, and please let us know what we can do to earn 5 stars next time! -Tony Pagano, General Sales Manager

October 09, 2020

I had to bring my 2015 Ford Fusion in on a recall to replace door springs. I was able to get my car in quickly and the service was done in a timely manner. Dottie gave me a ride home. She is a very plea More

by CAROLYN751
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob and Dottie
October 08, 2020

I was extremely impressed by my sales rep, Jay and the finance man, There was no pressure to buy, however, they did what they could to earn my business. I call that knowing how to soft sell and not pre More

by Donna Garr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 03, 2020

I am new to the area and needed a rim for my navaigator repaired Mark in the body shop went above and beyond to make it happen at a great price.... More

by Montyglover17monty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark in the body shop..
October 01, 2020

Very convenient and excellent service. I highly recommend Plaza Lincoln. My car was ready when promised and washed upon pick up. Thank you for your great customer service. More

by michaelwalsh39566
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Yoder
September 27, 2020

My first visit and was very satisfied. Had mad an appointment they were right on time. Checked all recalls and used points . Great experience. Just moved away from dealership in bought car from. More

by Janetdeni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
September 25, 2020

Was pleased that Plaza Lincoln came to get the car for it's first service. The staff I spoke to were courteous. The car has only 2,100 miles in the 10 months I have leased it. I must say that I am More

by JEPHILL64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mccarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pagano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robby Torrence
Sep 25, 2020 -

Plaza Lincoln responded

We apologize the cleanliness didn't meet your expectations. We will be happy to pick it up for a complimentary re-clean at your convenience, just let us know when is a good time for you. Thanks for your review, we can't be our best without feedback from you! -Tony Pagano, General Sales Manager

September 23, 2020

Service Department is comprised of very good and friendly people who try to help you as best as they can...I always feel comfortable leaving my car at their service area More

by JULIET3501@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
September 22, 2020

I wanted to thank Bob Adams & Plaza Lincoln for your courteous, and helpful response with the handling of the repairs and quick return of my F/450 pick up truck! Thank you again! More

by Brad Parent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Adams
September 18, 2020

Full service on Monday. Navigation stranded me on Wednesday. Bank in service on Tuesday. Returned following Monday. Thankful problem has been fixed. Salesman said he could put me in a new comparab More

by LADYGARDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
...
81
...