Plaza Lincoln - Service Center

This would of been my first service appointment on ,my 2020 Corsair. I made an appointment for them to pick up my vehicle on Nov 3, I needed to cancel that appointment and rescheduled for Nov 12. The same 2020 Corsair. I made an appointment for them to pick up my vehicle on Nov 3, I needed to cancel that appointment and rescheduled for Nov 12. The same pick up and delivery. No one has showed and service is telling me I missed my appointment at 9:00 am. I didn't change the service, just the date!! More

Last spring I made an appointment for service through my phone app. I got a confirming text message and a confirming email. When the time came, no one showed up. I called and found out that I didn't have phone app. I got a confirming text message and a confirming email. When the time came, no one showed up. I called and found out that I didn't have an appointment. I recently got a recall notice for my Lincoln Corsair. I called and left a voicemail. No response. The following week I physically went to the service dept. and made an appointment. Guess what? The day came and I was told I didn't have an appointment AGAIN. I rebooked and got the service. In that Service Dept. I can tell you that the only people who you an trust are Bobby and Christie. They are intelligent, personable, and they know how to actually book an appointment. I can't say that for anyone else in the Service Dept. that I have dealt with. Good luck! More

The work was fine. But no one washed or vacuumed the car. It used to get washed and vacuumed. Matts were still dirty and the interior wasnt wiped. It used to get washed and vacuumed. Matts were still dirty and the interior wasnt wiped. More

Plaza Lincoln installed new brakes on my 2007 MKX, which currently has over 208,000 miles on it. This dealership, with Christie Cook as my service manager contact, has helped me to keep my car in very good currently has over 208,000 miles on it. This dealership, with Christie Cook as my service manager contact, has helped me to keep my car in very good running condition. More

Tammy Mashburn and her assistant at the bodyshop were very welcoming & friendly. Tammy was very knowledgeable about her job. Tammy also arranged rental car and kept me in the loop during the repairs . Th very welcoming & friendly. Tammy was very knowledgeable about her job. Tammy also arranged rental car and kept me in the loop during the repairs . The transaction went smoothly from start to finish More

We received the same outstanding service that is the norm at Plaza Lincoln. Friendly, courteous and efficient staff. It is a pleasure getting our car serviced. at Plaza Lincoln. Friendly, courteous and efficient staff. It is a pleasure getting our car serviced. More

I was pleased with the way my job was done and in a timely manner christy was very helpful and friendly and answered all our concerns timely manner christy was very helpful and friendly and answered all our concerns More

I got my car back dirty pickup and delivery no mask and was not sanitized.The problem with the vehicle was not resolved and I am sorry I bought this vehicle. was not sanitized.The problem with the vehicle was not resolved and I am sorry I bought this vehicle. More

Bobby is excellent and my service met my expectations. I would highly recommend Plaza Lincoln for service and will continue to have my Ford RV service done here. would highly recommend Plaza Lincoln for service and will continue to have my Ford RV service done here. More