Plaza Lincoln - Service Center

I bought a certified pre owned Lincoln at Plaza just short of 4 months. The day I bought it while showing me the Lincoln Way app features they couldn’t get it to connect to me as new owner. A few days l short of 4 months. The day I bought it while showing me the Lincoln Way app features they couldn’t get it to connect to me as new owner. A few days later we found out icar had a bad modem. Service ordered one for me. Took over a month to come in. Once it did I dropped off. Later that day service called and said they couldn’t fix it as the modem that was sent was wrong. Not sure why they didn’t know that before spending day working on it? Anyway they had to order a new one. Just shy of 4 months and still waiting, I left voice message with service but never received a call back. I was excited about my purchase and do like the car but not impressed or happy with service experience. I cannot recommend for this reason. I didn’t want to leave a bad review but the asked me to and this has been my experience More

When am I supposed to have been in for service? Have not been there in years. I am trying to get my car in for a recall notice. Trying since August. Last time I had a problem was about a year ag Have not been there in years. I am trying to get my car in for a recall notice. Trying since August. Last time I had a problem was about a year ago. My car died, could not get it started. We were close to the dealership and called them. The reply was” nothing we can do, we close in 10 minutes” Before the Pandemic we were very happy with the dealer. They have really gone down hill. More

Thanks ? ? I do not like to be badgered into completing this survey Please STOP ? I do not like to be badgered into completing this survey Please STOP More

We have been with this dealer for 7! years and we always receive excellent service from them. No one else can services us with professionalism and the respect we receive when we arrive. years and we always receive excellent service from them. No one else can services us with professionalism and the respect we receive when we arrive. More

Excellent mobile service. T On time and very professional. Mobile tech was very knowledgeable and explained everything. T On time and very professional. Mobile tech was very knowledgeable and explained everything. More

Services Department is great. I always feel like my vehicle is in good hands. Excellent!!! I always feel like my vehicle is in good hands. Excellent!!! More

So grateful for the mobile service to fix a recall back up camera item on my Corsair. up camera item on my Corsair. More

got a recall part installed at my house. great service. the tech was very nice and prompt great service. the tech was very nice and prompt More

18 yrs at plaza , since we sold our Business & move to Villages, 60yrsW/LincolnNyc, ny Villages, 60yrsW/LincolnNyc, ny More

Demario is always knowledgeable, very pleasant and helpful. I would NOT go anywhere else because of Mr. Jackson. helpful. I would NOT go anywhere else because of Mr. Jackson. More