Back

Plaza Lincoln - Service Center

Leesburg, FL

4.5
1,046 Reviews

1,046 Reviews of Plaza Lincoln - Service Center

Sort by
April 20, 2019

Oil change Very friendly staff. Was told how long it would take and she was pretty close. Always came back to keep us updated. They was the car too. More

by Oot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christie cook
Apr 24, 2019 -

Plaza Lincoln responded

Thank you for your review, hope to see you back next time!

April 20, 2019

Body Work My Lincoln was keyed in a parking lot. I received estimates from the Lincoln dealer & from a private body shop. The Lincoln dealer was 40% less. Th More

by scoppens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy in body shop
Apr 24, 2019 -

Plaza Lincoln responded

Thank you for leaving us your review! We were happy to help!

April 19, 2019

Worst communication ever!!! While I was waiting in the waiting area (which I was told it would take 2 and 1/2 hours for my service) half way thru I was told the mechanic went to More

by Gp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom
April 17, 2019

Blindsided When I arrived I was sent to Ray who said my cost would be $189 today. WHAT??? The last oil change was free. He gave me a pamphlet that showed wha More

by mariluu650
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay Bitzer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2019 -

Plaza Lincoln responded

Thank you for your feedback here. It is never our intention to blindside our customers and it is unfortunate to hear that is how you felt in your most recent visit. That said, could you please give us a call at (888)-251-7298 so we can better address your situation. We look forward to hearing from you.

April 12, 2019

Looking for a “home” We recently moved to the area and were looking for a dependable service center. This first experience was great. They were efficient, courteous, frie More

by nelsonevns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
Apr 12, 2019 -

Plaza Lincoln responded

Thank you for the kind words, we look forward to seeing you next time!

April 10, 2019

Timely and efficient They take your car, service it as quickly as possible, explain what they did, and explain the bill so you can get back to your business. More

by JUDYDRESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby and Robert
Apr 12, 2019 -

Plaza Lincoln responded

We were happy to help! Thank you for the review.

April 10, 2019

New keys I needed a new key for my Lincoln. These are the new electronic key bobs that you can leave in your pocket and the car senses them. They had to be or More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Giegno
Apr 12, 2019 -

Plaza Lincoln responded

New keys can be a pain, but we were glad we could help you with yours. Thank you for leaving us your review, we really appreciate it!

April 10, 2019

Who to call wheywe need help. We had a last minute trip and we needed a new key fob and Robert our service manager worked us in. He is always helpful with any problem we come acros More

by TOMMANTIASR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert in service
Apr 12, 2019 -

Plaza Lincoln responded

We're happy to hear we are your number one choice, thank you for your continued support! Hope to see you back some time soon.

April 09, 2019

Great except for the car wash Car came back looking the car wash was broken. Robert my driver took photo and said he would show his boss. Have not heard a word. When the car com More

by RGILL12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob in service
Apr 12, 2019 -

Plaza Lincoln responded

Thank you for the feedback here! We have taken note of it to ensure this doesn't happen again in the future. If there is anything else we can do, feel free to give us a call.

April 06, 2019

Top Shelf Service Fast service in a timely fashion. Car wash was a good service to provide for the customers. The showroom was will lighted and clean. Liked the coffee More

by DICKHITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRISTIE COOK, David Stone
Apr 08, 2019 -

Plaza Lincoln responded

Thank you for the kind words! We love our coffee bar too!

...
104