Plaza Lincoln
Leesburg, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Customer service women! My visit was OK. The cashier was exceptional in helping me, she deserves a raise!...as for the waiting room, It needs an upgrade and better supplies My visit was OK. The cashier was exceptional in helping me, she deserves a raise!...as for the waiting room, It needs an upgrade and better supplies ( not donuts and cookies) drinks were fine. Popcorn, hotdogs, fruits would be awesome! Christie More
Awesome staff especially in service center I've had my Lincoln Mark Lt serviced a couple of times since I've moved to Florida. Very professional and I was in and out in a timely manner. I would I've had my Lincoln Mark Lt serviced a couple of times since I've moved to Florida. Very professional and I was in and out in a timely manner. I would higly recommend Plaza Lincoln. More
Very professional This dealership service center is top in customer service. Bobby Adams is very professional in his dealings in the service center. He kept me informed This dealership service center is top in customer service. Bobby Adams is very professional in his dealings in the service center. He kept me informed of the process and expectations. More
Very pleasant, knowledgeable sales people Great service very helpful sales people. Will come back again and will recommend others to come buy there. Very nice car and good atmosphere. Dealers Great service very helpful sales people. Will come back again and will recommend others to come buy there. Very nice car and good atmosphere. Dealership willing to negotiate prices. More
Great car, incredible price. This dealership was amazing. Came in around nine in the morning, with an exact car in mind. After being promptly greeted we were sent to Scott. After This dealership was amazing. Came in around nine in the morning, with an exact car in mind. After being promptly greeted we were sent to Scott. After some short negotiations to get the price I needed, we began paperwork. After that I was introduced to the service and parts department. Then we waited in the lobby as my new car was detailed. Ten minutes later I was ready to go. Every part of this process was smooth and efficient. I will be a returning customer. More
Great experience, super easy, reliable and on point. I called in, told them what services I was needing. We set up a valet pick up day. They showed up on time. Great experience, super easy, reliable and I called in, told them what services I was needing. We set up a valet pick up day. They showed up on time. Great experience, super easy, reliable and on point. More
Unsatisfactory service call I thought it was going to be the common oil change, filter, lube and tire rotation … Had a loaner car and was contacted by the service rep Christie I thought it was going to be the common oil change, filter, lube and tire rotation … Had a loaner car and was contacted by the service rep Christie Cook that my vehicle was ready for pickup. We arrived at 9:45, got the bill and some quotes and recommendation for new Michelin tires. Waited for 45 minutes for the Lincoln MKX to be brought around. They said it was being washed. When the vehicle arrived we headed for home. After we got home, later that evening I noticed a dent and black mark on the driver side front fender near the wheel well on the fender. My assumption is that while rotating the tires, the black mark and dent were created by a dropped tire... I called service at 4:55 to let them know but was sent to voice mail of Bob, I think, so I explained the problem and asked him to call me. No call. Called the next day, Saturday, got the same voice mail Bob and left a second message. Still no call and its 1:30. Bob where are you? Just got this Share your experience survey so I'am answering it truthfully and will call again after I complete this survey. Hope I don't get Bobs voice mail again. More
On time and thoroughly inspected. Will definitely come back for all my power stroke needs! Bobby Adams is a great and deticated person. Instead of just throwing parts at it, he took th Will definitely come back for all my power stroke needs! Bobby Adams is a great and deticated person. Instead of just throwing parts at it, he took the time to pin point the problems. More
Customer Service - Not like it used to be! I’ve been a customer at Plaza Lincoln since they also serviced Isuzu in 2003. Whenever I had overnight Maintenance on my vehicles I received a nice lo I’ve been a customer at Plaza Lincoln since they also serviced Isuzu in 2003. Whenever I had overnight Maintenance on my vehicles I received a nice loaner vehicle. The new policy is to send you to Hertz for a rental. The rental was a small entry level Nissan that smelled of cigarette smoke. The actual automotive care is top shelf, but customer service is not like it used to be. I think I will go elsewhere in the future. Bj More
replaced powder steering switch You have worked on my vehicle for 5 years and I wouldn't have anybody else take care of my car. I am a private individual . You have worked on my vehicle for 5 years and I wouldn't have anybody else take care of my car. I am a private individual . More