Plaza Lincoln

Windshield wipers were replaced three months ago, not by Lincoln, you replaced them without authority to do so. Added to cost of bill which was high. Lincoln, you replaced them without authority to do so. Added to cost of bill which was high. More

Good job as always My 26 year old Lincoln always gets the best care. I don't want to add more....why is there a minimum? This is the end! My 26 year old Lincoln always gets the best care. I don't want to add more....why is there a minimum? This is the end! More

We were pleased with customer service and how prompt they were to respond whenever we had a problem.always friendly and willing to go the extra mile for their customers frank, morrison they were to respond whenever we had a problem.always friendly and willing to go the extra mile for their customers frank, morrison More

Collision Center (Thomas Storey) My first experience with the collision center was a very pleasurable one. Tom was very helpful and professional when I came in for a quote. Once I My first experience with the collision center was a very pleasurable one. Tom was very helpful and professional when I came in for a quote. Once I decided that I would have Plaza do the repairs Tom and I set up a time and date for me to drop off my vehicle. After I dropped of my car Tom called the rental car company and had me picked up. The vehicle was repaired in the time frame he provided in the quote and the work was very satisfactory. I definitely would use the Plaza Collision Center again.. Thanks, More

Several people were really helpful to me on my last visit;,my service an advisor Christy, Jay, and Mitch. They were empathetic to me at a stressful time. visit;,my service an advisor Christy, Jay, and Mitch. They were empathetic to me at a stressful time. More

Happy with new car purchase Mitchell was great to deal with, and I left with a great deal. I was picky about what I wanted, but Mitchell worked it out and made me happy. Mitchell was great to deal with, and I left with a great deal. I was picky about what I wanted, but Mitchell worked it out and made me happy. More

Black Spots on floor service showed me the under side of 2020 Aviator where carbon leaks from exhaust clamps on both exhaust pipes with condensate washing carbon to floor. service showed me the under side of 2020 Aviator where carbon leaks from exhaust clamps on both exhaust pipes with condensate washing carbon to floor. More

Very happy your service department determined what our car needed and what it didn't need. Parts were ordered and repair was completed in a very timely manner. car needed and what it didn't need. Parts were ordered and repair was completed in a very timely manner. More

I was very happy with the work. Christy is the best service manager I’ve ever encountered at any dealership. She is on the ball and makes it happen in a way I have confidence in. She also devised a ve service manager I’ve ever encountered at any dealership. She is on the ball and makes it happen in a way I have confidence in. She also devised a very creative solution to a vexing problem I’ve had with the starter in my car More

I took my 2016 MKX in for losing power. They diagnosed the battery and replaced it. They fit me in the schedule and got it taken care of in a timely manor. the battery and replaced it. They fit me in the schedule and got it taken care of in a timely manor. More