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Plaza Lincoln

Leesburg, FL

4.6
1,508 Reviews
Plaza Lincoln is your premier Lincoln dealer for The Villages, Leesburg and surrounding areas. Plaza Lincoln has been in your community serving Lake, Sumter, Marion and Orange County Florida since 1979. At Plaza Lincoln, our new Lincoln and pre-owned vehicle specialists are here to help you save time and money, we will make every effort to assist you with your shopping needs. Our sales department has a tradition of providing our customers with the highest level of professionalism, service, and integrity. We believe in caring for our customers the old fashioned way, with personal attention and lasting relationships. Not only do we have an excellent showroom but we also offer full service work - not only Ford and Lincolns - but all vehicles. We also believe in providing our new and existing customers with a complimentary car wash and refreshments every visit. We also believe in giving back to the community. Keep an eye out for our banner at charity events, golf tournaments and local shows. We believe in supporting the community that has kept us in business throughout the years. Much of our business is also earned through word of mouth. Click here to see what of our customers are saying about us. Our goal is to create a lasting relationship and earn each and every one of our customers trust. You are welcome to browse our inventory of New, Certified Pre-Owned, and Pre-Owned vehicles. Our online system makes it easy to find vehicles that match your needs. If you don't see what you're looking for right away, no worries - we have a Carfinder program just for you. If you need financing assistance, we can assist you in applying for a Lincoln auto loan. Once you have found the car for you, you may also use our system to schedule maintenance and repairs, as well as order Lincoln parts, accessories or tires. Contact us today, and let us help you choose, buy, and care for your Lincoln vehicle. We want to see our logo in your driveway!
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8925 US Hwy 441

Leesburg, FL

34788

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Showing 1,508 reviews

August 05, 2020

Great Service I was met by my service representative as soon as I arrived. She was all prepared for my visit. She provided me with the various service options, cost More

by bcarter580
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christie Cook
August 04, 2020

Absolutely the worst dealership I have ever dealt withI Absolutely the worst dealership I have ever dealt with I have owned more than 40 automobiles in my life and have never a dealership like this I will More

by Edwardwross
Recommend Dealer
No
Employees Worked With
Jay Bitzer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Bennett, David Stone
Sep 25, 2020 -

Plaza Lincoln responded

Hello Ted, I'm Tony Pagano, the new Sales Manager. I don't know the particulars of your experience, but I would be happy to discuss it and see if we can find a resolution. I can be reached at 352-787-1255. I look forward to being of service.

Sep 25, 2020 -

Edwardwross responded

Thank you for your response to my post I leased a 2019 Lincoln Nautilus in June of 2019 Between 6/19 and 6/20 I had that Lincoln in for service at least six times, always for the same reasons. The primary complaint was the transmission. No one at Plaza seemed to give a damm, including the owner I finally traded in that 2019 and bought a 2020. A very, very expensive and frustrating experience My recommendation, “every customer concern must be acknowledged and addressed within 24 hours” Be glad to discuss at any time

August 03, 2020

I have always had wonderful service at Plaza Lincoln, and my last trip was no exception. Professional, courteous service and exceptional amenities for customers are highlights. I am never disappointed More

by SMMETCALF
Recommend Dealer
Yes
Employees Worked With
Rob and Mike
July 29, 2020

Outstanding customer customer and great owner awareness. The owner Louie Nolette is very hands on and runs an outstanding operation. Bobby is great also in service. More

by PHILD
Recommend Dealer
Yes
Employees Worked With
Bobby in Service
July 21, 2020

Excellent service Christi is great to work with. Found the problem and it was taken care of. A very caring person to work with. Thanks More

by DONNAG267
Recommend Dealer
Yes
Employees Worked With
Christi in service
July 21, 2020

Plaza Lincoln worked with me to eliminate any inconveniences while my auto was being serviced. They kept me informed and provided a loaner to use. They did an outstanding job to minimize any in More

by JOANNKIMBLEY
Recommend Dealer
Yes
Employees Worked With
Kristi
July 14, 2020

Excellent follow up on an almost invisible metal filament stuck in my tire. Bob and Robert were able to fit me right in and solved it immediately. I barely had time to finish a cup of that great ice coffee y More

by Docjeff54
Recommend Dealer
Yes
Employees Worked With
Bobby and Robert in service
July 13, 2020

Noise in the front end of 2018 MKZ Difficult problem to diagnose. Changed Wheel Bearings. No change. Turns out the left wheel was out of alignment which did show significant incorrect More

by JERRYDALEHYLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Giugno
July 11, 2020

Leased a new MKZ, salespeople very accomadating. Scott was our main sales rep and did an excellent job, Jay also helped out and was very good at answering a few more questions. More

by RMOORE703
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Bitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott McCarty
July 11, 2020

excellent Have always been treated fairly and work done has been excellent. I do however find that since both the cars I bought from the franchise have gone ou More

by PENRICH42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
n/a
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