
Plaza INFINITI
Creve Coeur, MO
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Always happy with the customer service. But…I waited over 2 hours for a simple oil change and tire rotation. Didn’t even get the car wash. Too long But…I waited over 2 hours for a simple oil change and tire rotation. Didn’t even get the car wash. Too long More
Excellent service! Professionalism knowledgeable timely manner, clean dealership and offer cold sodas and snacks , and Ms Riley great sales Consultant! manner, clean dealership and offer cold sodas and snacks , and Ms Riley great sales Consultant! More
I have had my car serviced by Plaza since 2012. I use to rate them Five Stars, but in the last two years service has gone down hill. I would compare them with any domestic service provider. They wanted to rate them Five Stars, but in the last two years service has gone down hill. I would compare them with any domestic service provider. They wanted to tell me that I need my valve cover gaskets replaced for $675. They had replaced them two ago and already failing? I questioned the repair and the service person could not answer the question, just that they needed to be replaced today. I asked what determines the repair and again they could not answer the question. If you have someone that is talking to the customer please make sure they are knowledgeable about cars and repairs. This really makes me question if I should continue to take my car to Plaza. More
Servicing my vehicle at Plaza had always been easy and painless. My last service visit was not the usual experience. I’ve been a loyal Plaza customer for over 10 years hit now the service manager has me r painless. My last service visit was not the usual experience. I’ve been a loyal Plaza customer for over 10 years hit now the service manager has me rethinking where I get my service done. I went in for repairs and they gave me a loaner car. When the service manager found out that I was getting repairs made through my insurance company he wanted me out of the loaner and into a rental. That was very concerning to me considering I’m such a loyal customer and I have 4 vehicles serviced there. More
I could have not asked for a better experience with “Barney” He worked hard to get a great deal for me and was a pleasure to work with. Highly recommend him if you are looking to purchase a vehicle. “Barney” He worked hard to get a great deal for me and was a pleasure to work with. Highly recommend him if you are looking to purchase a vehicle. More