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Plaza Hyundai

Brooklyn, NY

not yet
rated
1,123 Reviews

2740 Nostrand Avenue

Brooklyn, NY

11210

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Showing 1,123 reviews

December 08, 2015

Beautiful car, confusing and misleading financing, Salesman added NJ dealer fee to the TrueCar price. Then the financing person said that was the price we agreed to with the salesman. Neither took resp More

by MargieLCSW
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yesica Baez, Frank Mosca
Dec 22, 2015 -

Plaza Hyundai responded

Thank you for your feedback. Customer service is of utmost importance to us and we strive to make all of our customers happy. We value your opinion and would like to investigate this matter immediately. Please send us details of your last visit by clicking this link http://www.plazaautomall.com/customer-feedback. We’ll have a manager reach out to you personally within 48 hours. Looking forward to hearing from you soon.

December 04, 2015

The best service by far at this dealer. I didnt wait more then half hour for oil change very happy with service thank you.I will definitely go back for service again great job . More

by Elantra2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sakinat, Richard Durgin
December 04, 2015

Great place to purchase from Buying from a dealer gives you better opportunity with better deals and it's always buying from a dealer gives you better opportunity with better dea More

by Mohamed2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dakir, Mikhail Wright, James Lalanne
December 03, 2015

Update software Spoke with Hyundai who advised a service call. Got an appointment for the next day, explained my issue and got the update with no fuss. More

by Alansabo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel , Shameeza
December 03, 2015

Swift painless and professional Very organized friendly greeting Service was fast got car back clean Was able to get car serviced the day before my actual appointment Excel ant More

by Blueyes
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Durgin
Dec 04, 2015 -

Plaza Hyundai responded

Thank you for the kind words about our Service department!

December 03, 2015

Experiencia Respeto educacion y profecionalismo se encuentra en hyundai plaza, personal con mucha expereriencia, les recomiendo a todos visitar este lugar para ch More

by Willyreino22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sr. Colin una persona muy profecional y muy amable., Richard Durgin, Donald Hennessey
December 02, 2015

Excellent My overall experience from sales to the financing was great, I was very comfortable with the whole experience at Plaza dealing with Chris and Mihkail. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikhail Wright, Chris Rodriguez
Dec 04, 2015 -

Plaza Hyundai responded

Bill, thank you for the 5 star rating! I'm glad to hear that Chris and Mihkail made your experience comfortable! Thank you for choosing Plaza Hyundai and enjoy your new Elantra!

December 02, 2015

Always a pleasant experience Great customer service. Everyone is very helpful and accommodating. Always a pleasant experience going there. I would highly recommend this place to e More

by Lilypad211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Durgin
December 01, 2015

Frank was great! Great service from both the dealer Frank Mosca and Mikhail in finance! The processing and wait time was a bit lengthy so be prepared to spend a few ho More

by Hyundai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikhail Wright, Frank Mosca
Dec 02, 2015 -

Plaza Hyundai responded

Thank you for your positive comments about the exceptional customer service from Frank and Mikhail! I know how lengthy the process can be in finance and I'm glad to hear that Mikhail made this as smooth as possible. Don't hesitate to refer any friends or family! Come back and see us soon!

December 01, 2015

More problems created than they are fixed Dropped my car off for a repair only to find that it got scratched by the mechanic and/or someone else. They promised to fix that as well but when I c More

by Kadir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Durgin
Dec 15, 2015 -

Plaza Hyundai responded

Kadir, thank you for bringing this situation to our attention. I would like to apologize for the inconvenience this has caused you from our service department. Our service technicians are highly trained and qualified, and I'm sorry to hear about your negative experience. We hope you'll give us a chance to restore your faith in our company by telling us more about your specific situation so that we can work towards a resolution. Please fill out our customer feedback form at: http://www.plazaautomall.com/customer-feedback

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