Plaza Honda

Bought my 2021 Honda CRV today and the Sales Representative, Elwira Nowinski was outstanding. Great personality, knows her skills and warm. Thank you for making this process an easy one. Ora Representative, Elwira Nowinski was outstanding. Great personality, knows her skills and warm. Thank you for making this process an easy one. Oral & Arlene Denton More

STAY AWAY!!! SCAMMING THIEVING xxxxxxxx. you will regret buying or servicing your car here. They are unethical and try to scam you into paying for buying or servicing your car here. They are unethical and try to scam you into paying for More

I came, I saw, and Peterson Besson made it happen.. Words can’t express my gratitude hopefully Thank you will do. You deserve an award! can’t express my gratitude hopefully Thank you will do. You deserve an award! More

plaza on nostrand ave are crooks.........not reliable .....parts opens at 7am.....guy shows up at 830 am.......then they want to rob you.......they charge you shipping for a reliable .....parts opens at 7am.....guy shows up at 830 am.......then they want to rob you.......they charge you shipping for a part you pick up at the dealership.......they are real xxxxxxxx........then a simple gas cap and its not in stock......never never go back again....i will share this with my famile and friends go elsewhere.......$ 159 for labor and then they abuse you.......joey More

The purchasing of the car process was okay. Initially three different people emailed me sending mixed messaging. That was very confusing. The receptionists at this location need some training and to incr three different people emailed me sending mixed messaging. That was very confusing. The receptionists at this location need some training and to increase their professionalism. Today I was placed on hold for 41 minutes. I have called in the past and received attitude. I don't know how this is even acceptable. I have been redirected in useless ways. The car salesman Omar Tawfik was nice throughout the process. I did appreciate his demeanor. However, no one mentioned the addition $2,800 for extended warranty when I initially asked for the total price. It was never presented which is frustrating. I was initially told it would be included in everything. That felt misleading. I had to leave that day to run to a meeting and did not want to sign anything else that I was not looped into early on. They said to call or reach back out to them to get the extended warranty. I have tried via email, phone on numerous occasions and am met with subpar customer service and no email responses. I would prefer that if I am investing a significant percentage of my personal money that I get stellar customer service. Disappointed in the lack of follow up. More

Have to fight with service department to get things done. Richard never returns your calls. If you can get someone in service to answer the phone. My car is bern in for a week and still not been worked on. I Richard never returns your calls. If you can get someone in service to answer the phone. My car is bern in for a week and still not been worked on. It was brought in for a sunroof frame. Now they say there is other parts broken. But when I told them what happened they said it was only the fram and it is not covered under warranty. NEVER BUYING ANOTHER HONDA AGAIN. CHEVY HERE I COME More

Tricked by them at my leading of the third car. Before that leased 2 cars from them smoothly. For the last one they mishandled my agreement with the private lease end protection company- they checked wron that leased 2 cars from them smoothly. For the last one they mishandled my agreement with the private lease end protection company- they checked wrong boxes- purposely? by neglect?- as a result I threw away 900 dollars thinking I am protected for 5 K for the life of the lease. (By their mishandling, it was for 1500 and just for the first year, so of no avail) Yevgenis Mastyayeva More

NIGHTMARE Car was Damaged Here, How are they still opened? Please don't say i didn't warn you in advance. Go elsewhere. Walk in for one issue, you walk out with many issues. Worst service ever, I wonder ho Please don't say i didn't warn you in advance. Go elsewhere. Walk in for one issue, you walk out with many issues. Worst service ever, I wonder how many reviews here are fake ? Cant be any good ones they are rude, non responsive, and they damaged my brand new car Customer Service does not exist here it felt like a clip joint wish there was a negative star More

STAY AWAY! Brand New 2020 Car back with additional issues I feel like i have been SCAMMED. I got a brand new car and they claim the repair is not covered under warranty. I just got a brand new car, barely d I feel like i have been SCAMMED. I got a brand new car and they claim the repair is not covered under warranty. I just got a brand new car, barely drove anywhere due to corona. Car was overheating and it was brand new. Likely missing Coolant. LIE #1 - First they told me they cant find the issue and car is fine. They said they drove around for 45 minutes and it was not overheating. So that cant be as it overheated every time since i got it. LIE# 2 - Then they told me there is a leak in the radiator and the warranty wont cover it. That cant be as its a brand new car that came that way Bottom Line Then i realized what was going on I picked up my car and will go to a legitimate dealer that is not looking to charge me for a warranted job. Icing on Cake When i returned home with my car, the AC which was fine all along and worked GREAT, is not not working at all. So I came in with a basic warranty issue for a new car, couple days later (without a car) i get my car back same issue , Plus as a BONUS an additional Issue compliments of PLAZA. Don't get SCAMMED, Stay AWAY!!! Now A week Later, I need to deal with getting TWO issues fixed on a brand new car. More

lease Mr. Willie Eric Roseboro is a Very friendly Salesman .Try to get the best deal for me. He is very helpful and show that he care about you. Mr. Willie Eric Roseboro is a Very friendly Salesman .Try to get the best deal for me. He is very helpful and show that he care about you. More