Plaza Honda

My experience at Plaza was not expected. I was thinking I was going to be rushed, passed off, transferred, haggled etc. Not at all! I was greeted by friendly service and salesmen who were not pushy, but I was going to be rushed, passed off, transferred, haggled etc. Not at all! I was greeted by friendly service and salesmen who were not pushy, but rather respectful. I sat down with a finance manager and negotiated the price I desired. After all the paper work was signed, Holly S. introduced me to my new car! She stood outside in the cold to explain to me the new features, safety points, etc. and actually took the time to answer my questions. Unbelievable! In a heartbeat, I would recommend Plaza to anyone in the market. More

Lawrence is an asset to your car dealership as a sales person. He takes care of his customer and make sure customer will leave happy and satisfied. He will start and finish very very satisfied, even follo person. He takes care of his customer and make sure customer will leave happy and satisfied. He will start and finish very very satisfied, even follow up right after you get home. what a sales person, Awesome job, this is the kind of person consumers likes. More

The employee's were very friendly and helpful. Great The employee's were very friendly and helpful. Great customer service. Mr. Lawrence, the sales representative was very helpful. He put in effort goi The employee's were very friendly and helpful. Great customer service. Mr. Lawrence, the sales representative was very helpful. He put in effort going back and forth asking the manager if they can match the price in my budget without any hesitation. It was simply a great experience! More

I first do not understand why plaza honda is ranked as high as it is. I tried three times to lease a 2013 accord coupe lxs and was treated badly each single time. I've dealt with Steve Shumel twice and he high as it is. I tried three times to lease a 2013 accord coupe lxs and was treated badly each single time. I've dealt with Steve Shumel twice and he was rude and unprofessional both times. He complained each time about how little commission he was making off the deal, telling me the exact number he was making off the deal. He does not hand you paper work, he tosses it at you. He offered me an option of colors and I selected a blue color and came to a deal for the car I wanted. He even sent me to the storage yard to view the car. He did not ask me for any money down because I believe he never wanted to lease me the car in that color for the price I negotiated and planed a bait n switch. I was planning on coming back to the dealership that same day to finalize the deal when he called me and told me there was a "recall" on that particular vehicle with the vin#. He gave me the run around telling me they had to send the car in for service to see if it was fixible by the dealership. This sounded funny so I called up the honda company and gave them the vin# to check about any recalls. They had no record of that car havng a recall like I assumed. He then offered me another car in a different color which i was not happy with. I asked to speak to a sales manager and they wouldnt put him on the phone. They called me back and gave me the run arround telling me the vehicle was just "unavailable". I left a message to speak to a sales manager and didnt receive a call back till five days later which ruined another possible deal i had in place. A sales manager called to apologize only after I threatened to write a letter to the General Manager. If you plan on going to this dealership and expect #1 service think again, this dealership is just like other bait n switch dealers. P.S they do not offer you good money for trade in's they nickel and dime you More

My experience with Plaza Honda was very good. The employee's were very friendly, informative, and helpful to myself and my husband. Adrian M. was great how he explained all the in and out's of the ca employee's were very friendly, informative, and helpful to myself and my husband. Adrian M. was great how he explained all the in and out's of the car, to make our usage of the car easier. I would definetly recommend Plaza Honda to friends and family. More

After visiting several other dealerships in Brooklyn, and being very disappointed, My wife and I decided to try Plaza. Everyone there was very pleasant and helpful. We discussed what I liked and wanted to sp being very disappointed, My wife and I decided to try Plaza. Everyone there was very pleasant and helpful. We discussed what I liked and wanted to spend. They got me the car I was looking for, gave me a fair price for my trade-in and made my first leasing experience a very pleasant one. I have already recommended Plaza to my friends who asked where I got my car. More

Entering this dealership was like walking in your own home. Great customer service. Mr. Lawrence, the sales representative was very helpful in finding the right vehicle that both looked great with a reas home. Great customer service. Mr. Lawrence, the sales representative was very helpful in finding the right vehicle that both looked great with a reasonable price. He put in effort going back and forth asking the manager if they can match the price in my budget without any hesitation. It was simply a great experience. and i am very happy with my purchase!!!. More

The customer service was by far one of the most impeccable I've had simply because my time was taken care of efficiently. These men, knew their product and I was a very happy camper once I left wit impeccable I've had simply because my time was taken care of efficiently. These men, knew their product and I was a very happy camper once I left with my new purchase. What stood out the most was their due diligence. It wasn't about the money but more about what would make me happy. More

Excellent experience! My second Honda with Larry Hinds in 4 years. I definitely would go back to buy another car from Larry and Plaza in the future. in 4 years. I definitely would go back to buy another car from Larry and Plaza in the future. More

Just financed 2014 Honda Accord Sports. Malik and Angel did an awesome job. Malik is a straight shooter and was extremely helpful given I had shopped around. Angel did a delivery demo with unknown features did an awesome job. Malik is a straight shooter and was extremely helpful given I had shopped around. Angel did a delivery demo with unknown features to 10 year loyal honda customer. A+ experience all the way More