Plaza Honda

THE ABSOLUTE WORST DEALERSHIP I HAVE EVER COME ACROSS IN MY ENTIRE LIFE. NEVER EVER GO THERE AND DEAL WITH THEM. THEY GAVE ME A PRICE, THEN WE RENEGOTIATED AND SALESPERSON SAID SHE WOULD SEND AN EMAIL CONFI MY ENTIRE LIFE. NEVER EVER GO THERE AND DEAL WITH THEM. THEY GAVE ME A PRICE, THEN WE RENEGOTIATED AND SALESPERSON SAID SHE WOULD SEND AN EMAIL CONFIRMING THAT. SHE NEVER DID. I LEFT 3 MESSAGES BUT THEY NEVER GOT BACK TO ME ON ANYTHING AND COMPLETELY IGNORED THE ENTIRED CONVERSATION. THIS IS NOT THE WAY TO DO BUSINESS AND I HOPE THEY SOON GO OUT OF BUSINESS. THE ABOLUTE WORST OF THE WORST! More

Burned by past experiences, I went into the process of leasing a car expecting nothing but pain, horrible customer service and overbearing sales reps that are very hard to talk to. I emerged a few days la leasing a car expecting nothing but pain, horrible customer service and overbearing sales reps that are very hard to talk to. I emerged a few days later surprised at how pleasant and pain-free the process was thanks to Roevelle Gustave who helped me through every step of the journey. Apart from being very helpful in navigating the process and having deep knowledge of each step, his communication style was not overbearing and very to the point which was a breath of fresh air compared to the other places I spoke to. Long story short, Roevelle is awesome and I really enjoyed meeting him in person when I came in to pick up my leased Honda Civic. More

Wille Roseboro was strict forward with price and give us the lowest price that they would accept for the Honda Odyssey but we have no choice because the show room only have one EXL and they do not know when the lowest price that they would accept for the Honda Odyssey but we have no choice because the show room only have one EXL and they do not know when they have the next one. I like that he strict forward with price and patient so would recommend for other buyers. More

This dealership is deplorable. We negotiated for a preowned car. A deposit was left and an agreed upon day was set due to both the salesman’s day off and my husbands. When we arriv We negotiated for a preowned car. A deposit was left and an agreed upon day was set due to both the salesman’s day off and my husbands. When we arrived to pick up the car, we would told it was sold to someone else. The used car manager came to speak with us and offered no solution except to refund and repeatedly asked for my husband’s credit card. He was rude at best. We asked to speak with the manager of new cars who had negotiated the deal with us. Although more understanding, he could offer no solution that would keep us in the agreed upon price for a comparable vehicle. All “solutions” would cost us several thousand dollars more as the costumer. The manager offered to give us the next Pilot that is ready for the same deal when it comes off the loaner line. He projected that to be within the next few weeks. When I inquired about a loaner car in the interim since my rental was given back the day before in anticipation of this purchase, he shook his head and said he can’t do that. We were offered several new cars at what they perceived to be good deals. My husband and I felt as though this was bait and switch and decided it would be best to get our refund and look elsewhere. We were then told to wait which took 20 minutes before the refund was given. More

I have been to many mechanics shops in my vehicle's experience, however Service writer Mr. Jamal has my vote! Through his expertise and knowledge of Hondas, he kept my past cars Civic, CRV and now my H experience, however Service writer Mr. Jamal has my vote! Through his expertise and knowledge of Hondas, he kept my past cars Civic, CRV and now my HRV in top performance. His proactive approach to vehicle service, has kept me on the roads worry free. Issues I have had with my car has been dealt with professionally and Mr. Jamal's breakdown of vehicle operation, helps increase my knowledge of my own vehicle. Thanks Mr. Jamal! Your the best!! More

Hands down best client advisor ever. He was helpful, accurate and worked with me all along, Thank you Willie Eric. Thank you from me and my aunt. He was helpful, accurate and worked with me all along, Thank you Willie Eric. Thank you from me and my aunt. More

Excellent! Steve Schmel, is wonderful! My experience was so pleasant and easy no hassles or inconvenience. Would recommend to my friends and family. Steve Schmel, is wonderful! My experience was so pleasant and easy no hassles or inconvenience. Would recommend to my friends and family. More

William at Plaza Honda was exceptional. From the time we walked in, to the time we drove off in our brand new 2023 Honda Odyssey Touring, he held our hands and made sure we had the best ex From the time we walked in, to the time we drove off in our brand new 2023 Honda Odyssey Touring, he held our hands and made sure we had the best experience. The service, the care, the understanding of our needs was met with an A service rating. I will certainly go back here for my next car purchase. Thanks William for always being your best!!!! More

The minute I walked in a sales Rep came running trying to earn my business but was not very friendly rather salesy and did seem to be someone who is looking to satisfy a customer. It could be it was only thi earn my business but was not very friendly rather salesy and did seem to be someone who is looking to satisfy a customer. It could be it was only this specific sales person but this the experience I had, More

An amazing experience at plaza Honda Brooklyn, Willie Eric is a very nice person and he helped me a lot to get my new Pilot ,,, thanks Plaza Honda and a big thank to Willie Eric for everything Eric is a very nice person and he helped me a lot to get my new Pilot ,,, thanks Plaza Honda and a big thank to Willie Eric for everything More