Plaza Honda

A Shameless Den of Deception and Thievery Beware of Plaza Honda, a dealership that epitomizes the worst in the automotive industry. My experience with them has been an infuriating journey of deceit, br Plaza Honda, a dealership that epitomizes the worst in the automotive industry. My experience with them has been an infuriating journey of deceit, broken promises, and shameless greed. To begin with, they delivered the car to my house at the highly inconvenient hour of 7 pm. However, that was just the tip of the iceberg. As I eagerly signed the contract, I noticed a suspicious addition to my bill—an exorbitant $1100 Tire Warranty that I never agreed to. Outraged, I immediately rejected this deceitful tactic, expecting swift resolution. Instead, Plaza Honda resorted to a despicable manipulation. They promised to rectify the issue the following day, appealing to my desire to avoid the hassle of returning the car. Reluctantly, I trusted their word, only to discover later that it was a hollow promise woven with deception. What followed was an endless cycle of frustration and false reassurances. I made countless calls to Plaza Honda, desperately seeking updates on the promised tire warranty fix. Each time, they greeted me with empty words, assuring me that the problem was being addressed. However, as the weeks turned into months, their lies became increasingly transparent. Fed up with their deceit, I finally escalated my complaint to corporate Honda, hoping for a glimmer of integrity. To my dismay, Plaza Honda shamelessly shifted gears, fabricating stories to save face with the higher-ups. They assured corporate Honda that the tire warranty would be promptly resolved, but it was just another ploy to deceive. It has now been more than 10 long weeks since I first raised the issue, and the tire warranty remains a stain on my bill, untouched and unresolved. Plaza Honda's actions reflect a complete disregard for their customers' trust and a calculated effort to squeeze every last penny from unsuspecting buyers. Plaza Honda has earned its reputation as the biggest thief in the industry. Their dishonest practices and failure to honor commitments are nothing short of disgraceful. I implore anyone considering doing business with them to steer clear. Spare yourself the anguish and disappointment that I have endured by seeking out a dealership that prioritizes honesty, transparency, and genuine customer satisfaction. In conclusion, Plaza Honda's shameless den of deception and thievery has left an indelible mark on my experience. I will not rest until justice is served and potential customers are aware of the risks associated with dealing with this unscrupulous dealership. Let my warning be a beacon to others, urging them to seek out reputable establishments that value their customers and conduct business with integrity. More

WILLIE ROSEBORO( ÉRIC) has done it again. He walked me through the seamless process and I got a brand new CR-V. THIS IS WHAT I WANTED AND HE DELIVERED. He is thorough , patient, knowledgeable He walked me through the seamless process and I got a brand new CR-V. THIS IS WHAT I WANTED AND HE DELIVERED. He is thorough , patient, knowledgeable and listens to determine your needs and wants. If you want/need Highly Effective Service, visit Plaza Honda and ask for WILLIE ROSEBORO. He will hook you up. THANK YOU SO MUCH FOR MY 2nd vehicle. I AM PLEASED!!! More

Very good service. Excellent, very and more helpful. I love it and plus I don’t have to go to motor vehicle. Excellent, very and more helpful. I love it and plus I don’t have to go to motor vehicle. More

Beware: Plaza Honda's Deceptive Practices and Broken Promises. I had the unfortunate experience of dealing with Plaza Honda, and I cannot stress enough how disappointed and frustrated I am with their Promises. I had the unfortunate experience of dealing with Plaza Honda, and I cannot stress enough how disappointed and frustrated I am with their deceitful tactics and complete lack of integrity. My encounter with this dealership has left me feeling cheated, lied to, and taken advantage of. Allow me to share the details of my nightmarish ordeal. To begin with, the car I purchased was delivered to my house at a highly inconvenient time, 7 pm. However, that was just the tip of the iceberg. As I eagerly signed the contract, I noticed an unexplained addition to my bill—a tire warranty that cost a whopping $1100. Shocked and outraged, I promptly rejected this unauthorized addition, expecting an immediate resolution. In a desperate attempt to salvage the situation, Plaza Honda representatives made a promise they had no intention of keeping. They assured me that the issue would be rectified the very next day. Feeling torn between returning the car and giving them the benefit of the doubt, I reluctantly chose to trust them, hoping they would honor their word. Little did I know that this trust was entirely misplaced. I can only describe my subsequent experience with Plaza Honda as a barrage of broken promises and blatant lies. I lost count of the number of times I had to call them, desperately seeking an update on the promised tire warranty repair. Every time, they fed me empty reassurances, assuring me that the problem was being addressed. It was only when I decided to escalate the matter to corporate Honda that the truth began to surface. To my astonishment, Plaza Honda brazenly informed corporate Honda that the tire warranty would be promptly fixed. However, the reality couldn't be further from their claims. It has now been over 10 long weeks since I initially raised the issue, and the tire warranty remains untouched and unresolved. The audacity and incompetence displayed by Plaza Honda throughout this entire ordeal are simply appalling. I feel compelled to warn anyone considering doing business with Plaza Honda: stay far away. Their actions paint them as nothing short of thieves. They have demonstrated a complete disregard for their customers' trust, using deceptive tactics to squeeze more money out of unsuspecting buyers. Once they have your money, they conveniently forget their obligations and leave you hanging, frustrated and disheartened. Plaza Honda, you have earned your reputation as the biggest thief in the industry. Your dishonest practices and failure to honor commitments are disgraceful. I implore others to avoid the frustration and disappointment that I have endured by seeking out reputable dealerships that prioritize honesty, transparency, and customer satisfaction. In conclusion, Plaza Honda's actions have left a bitter taste in my mouth, and I will not rest until justice is served. I sincerely hope that this review serves as a cautionary tale for prospective customers, encouraging them to look elsewhere for their automotive needs. More

$4,000 in fees! Stay Away! They published a price and then after you invest your time, spring additional fees for unnecessary "options" Stay Away! They published a price and then after you invest your time, spring additional fees for unnecessary "options" More

In December 2022 I bought a CRV, 2023 and leaving the dealer I notified the buyer that the vehicle marked an error on the screen regarding the air in the tires, I sent it to the service area, they checke dealer I notified the buyer that the vehicle marked an error on the screen regarding the air in the tires, I sent it to the service area, they checked it and even so the error continued in The system also came with one of the factory edges bent, which I notified but they did nothing at that time. In these 6 months I tried to contact the seller to see if they could help me with the warranty, since it is a new vehicle, but I could never communicate. Yesterday I decided to go to the PLAZA HONDA dealer in Brooklyn where I bought the vehicle, and I talked to the seller, Mr. Richard and he sent me to the body shop department. Mr. David received me and told me that I had to make an appointment for the edge that had to be corrected, and he referred me to the service area to verify the tire air error. When I got to the service area I was greeted by a man named Kevin who was super rude. He received me by preying on a cigarette and blowing smoke in my face. When I explained the situation, he told me that I had possibly broken one of the sensors because he saw the dirty tires. I explained that since I bought it, I always get that error and that I couldn't diagnose that they were broken without first doing the necessary revision, he told me that the vehicle had no warranty and that he had to pay for the problem. that he doesn't help me with this, and he told me shouting in Spanish, DO WHAT YOU WANT WITH YOUR VEHICLE, BUT YOU HAVE NO WARRANTY AND I'M NOT GOING TO REPAIR IT, AND YOU BETTER GET OUT OF HERE NOW. and he left . At that point I felt offended, mistreated and disenchanted with the HONDA brand since I don't understand how they can have people who are providing bad customer service... in my personal experience. I do not recommend using this dealer More

MY SERVICE ADVISOR NATALIE TORRES WAS EXCELLENT GREAT SERVICE EXPLAINED EVERYTHING AND WITH A SMILE. THANKS NATALIE SERVICE EXPLAINED EVERYTHING AND WITH A SMILE. THANKS NATALIE More

This dealer ship is charging me nearly twice the amount of the car I financed a 2022 accord sport. That’s about $27K I’m PAYING a TOTAL of $46K. If you want a good deal on a car SKIP THIS PLACE. Talk about of the car I financed a 2022 accord sport. That’s about $27K I’m PAYING a TOTAL of $46K. If you want a good deal on a car SKIP THIS PLACE. Talk about SCAMMING. People with the same credit score as me have lower rates then I do mind you I have a co-signer and I have a 670 credit score. They charge more so they can make a good commission for doing zero work. More

THE ABSOLUTE WORST DEALERSHIP I HAVE EVER COME ACROSS IN MY ENTIRE LIFE. NEVER EVER GO THERE AND DEAL WITH THEM. THEY GAVE ME A PRICE, THEN WE RENEGOTIATED AND SALESPERSON SAID SHE WOULD SEND AN EMAIL CONFI MY ENTIRE LIFE. NEVER EVER GO THERE AND DEAL WITH THEM. THEY GAVE ME A PRICE, THEN WE RENEGOTIATED AND SALESPERSON SAID SHE WOULD SEND AN EMAIL CONFIRMING THAT. SHE NEVER DID. I LEFT 3 MESSAGES BUT THEY NEVER GOT BACK TO ME ON ANYTHING AND COMPLETELY IGNORED THE ENTIRED CONVERSATION. THIS IS NOT THE WAY TO DO BUSINESS AND I HOPE THEY SOON GO OUT OF BUSINESS. THE ABOLUTE WORST OF THE WORST! More

Burned by past experiences, I went into the process of leasing a car expecting nothing but pain, horrible customer service and overbearing sales reps that are very hard to talk to. I emerged a few days la leasing a car expecting nothing but pain, horrible customer service and overbearing sales reps that are very hard to talk to. I emerged a few days later surprised at how pleasant and pain-free the process was thanks to Roevelle Gustave who helped me through every step of the journey. Apart from being very helpful in navigating the process and having deep knowledge of each step, his communication style was not overbearing and very to the point which was a breath of fresh air compared to the other places I spoke to. Long story short, Roevelle is awesome and I really enjoyed meeting him in person when I came in to pick up my leased Honda Civic. More