Plaza Honda

My experience with this dealership - in every way - was the best I have ever - EVER - encountered in nearly 40 years of my car buying life. There was never any 'hard sell' feeling from anyone, never any h the best I have ever - EVER - encountered in nearly 40 years of my car buying life. There was never any 'hard sell' feeling from anyone, never any hovering (which I hate) and not an ounce of that "car salesman" approach. Everyone - from Sales through Finance - performed in the most professional and courteous fashion I have ever seen at any car dealership. The sales person we dealt with - Steven DePace - was attentive, accommodating and professional. Everyone was dressed in professional form and the overall atmosphere was exemplary. I would highly recommend this dealership to everyone. More

B4 i open the Honda dealership door i stoped next door in Hynday dealership and this is like a day and night !! Everybody in Honda place are friendly and are ready to work with customer as long as posible t Hynday dealership and this is like a day and night !! Everybody in Honda place are friendly and are ready to work with customer as long as posible to make a deal,to make each customer happy. Thank to all Honda workers.I will recommend this dealership to all my friends. Arkady Burshteyn More

I have recently leased a Honda Civic from your dealership. I would like to express my gratitude to the staff of the dealership for an outstanding service that was provided to me. I was very impres dealership. I would like to express my gratitude to the staff of the dealership for an outstanding service that was provided to me. I was very impressed with the work of Ms Kasey Morozova and Mr Mike DeMeglio. The quality of their customer service was truly outstanding. More

This is so far the most smooth and happy car purchasing experience I have ever had with car dealership. Mr. Larry Hinds has been with me going through all the way to get my new car. He is pretty nice and v experience I have ever had with car dealership. Mr. Larry Hinds has been with me going through all the way to get my new car. He is pretty nice and very patient to all my questions. He is respectful to his customer and knowledgeable with his business. Also, the internet sales departmemt and Glenys play an important role to bridge online customers and dealership's show room. I am glad to eventually drive my new car off lot and go all the way back home. Many thanks to Larry and his excellent co-workers! More

Everything was great. The sales person was very accomodating and answered all my questions and helped me with all my car needs. I was given all the different options to choose from and was given th accomodating and answered all my questions and helped me with all my car needs. I was given all the different options to choose from and was given the best advice. It was a great experience, I felt at ease and was taken care by the best sales person I have met so far. More

As a first time buyer, I was a little skeptical but my sales associate, Errol, was kind, friendly and thorough in his explanations of everything. He answered all of my questions, and I would definitely re sales associate, Errol, was kind, friendly and thorough in his explanations of everything. He answered all of my questions, and I would definitely reccomend him to anyone. Overall experience was great and I couldnt be happier with my new car! More

No muss no fuss, the bottom line, excellent price price the first time you ask. Professional. Staff is very knowledgable about the vehichles and leasing or purchasing in general. My new car pick up took le the first time you ask. Professional. Staff is very knowledgable about the vehichles and leasing or purchasing in general. My new car pick up took less than 20 minutes! They had everything ready to go when I walked in the door. They even tanked up the car (on their dime)Truly a class act. This is the 6th car I have obtained from them and I've never been dissapointed by their service. More

On April 4th, I went back to Plaza Auto Mall where I had my first leased car. My lease was up and I needed to turn it in. I had a Hyundai Elantra which I loved…but wanted to upgrade for something better. my first leased car. My lease was up and I needed to turn it in. I had a Hyundai Elantra which I loved…but wanted to upgrade for something better. I spoke with Mr. Wilkie Joseph who was very helpful and very professional. I have read a lot of bad comments on this site regarding Plaza. However, I can say that my experience was a bit frustrating but not in a horrible way. At the end of the day you need to be knowledgeable, know what you want and then what you really can afford. Mr. Joseph managed to do his job well by “selling” a car to me that I had zero interest in and zero knowledge of. The art of a good sales person…really!! To be fair he was professional and helpful even when he was busy working with other customers. I like Plaza and I like the guys and girls that work there they are all friendly and the dealership is very clean compared to a few others that I walked into. There appearance is a distinct mark of how to do good business. As a woman I went alone and didn’t feel intimidated to speak to anyone in particular. Thanks for your help and I will be back next year to get the car I really want ?!! Definitely go to Plaza they offer much more than great sales…they offer a pretty decent environment in which to conduct business. More

I went to Plaza after negotiating the price of a new Odyssey with two dealerships in NJ, figuring that if I could get a local dealer to match I'd save myself the time and aggravation of driving an hour Odyssey with two dealerships in NJ, figuring that if I could get a local dealer to match I'd save myself the time and aggravation of driving an hour to buy the car. This was during Honda's 0/0/0/0 promotion, and with the deadline approaching I wanted to get out and grab one before it expired. I made it very clear on my way in I had shopped the vehicle and had received specifics on a deal, including the VIN on the car at the other dealership. The salesman I spoke with (don't recall his name), said that the deal was 'impossible', but he'd see what he could do. He came back minutes later with a deal roughly 10% away from what I had managed, so in the interest of getting it done I decided I might just give up and take the more expensive deal. What happened next was outrageous - first, after specifically telling him the terms I had received (a 36 month lease), they tried to slip past me that the deal they offered, at 10% more per month, also had 3 more months to it, something I didn't want. After the customary joke of 'let me check with my manager', they went back to 36. I had gone so far as to take out my credit card for the deposit, when I noticed I'd be charged the first month's payment; the whole point of the promotion, to have no first month's payment up front (just dealer fees and sales taxes). When I asked why I was being charged the first month, I got 'oh, I see - you wanted the promotion'. No kidding - I mentioned that my interest was tied specifically to that promotion from the get-go. And then, I was told that if I did want it, all of the numbers would change, and go up. Needless to say, I'm less disappointed by the inability to meet the price than I am by the ridiculous attempts to stick me with extra payments, to try and capitalize on a promotion instead of passing it on to the customer, and overall dishonesty. The sad part is as I was walking out, they cut their price by 5%. Had they been upfront about what they were charging, I would probably have paid even more than that and left happy. My extended family, many of whom are Honda fans (I'm indifferent to Honda), would've been a good revenue stream for them, and like me they'll be going to Jersey from now on. More

I came into this shop know what i want already, a black pilot. Was met with Wilky Joseph, very accommodating and friendly with people skills. Very often salesmen talk up a storm with attitudes like a shark pilot. Was met with Wilky Joseph, very accommodating and friendly with people skills. Very often salesmen talk up a storm with attitudes like a shark, and belittles me. Not Wilky, I definitely recommend him if you go to this dealership. I live close to bayridge honda and i rather go here then going to the shark tank. Thanks Wilky and Tiffany for calling me in the nick of time behind i signed at bayridge honda. More