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Plaza Chrysler Dodge Jeep Ram - Service Center

Inverness, FL

2.8
128 Reviews

128 Reviews of Plaza Chrysler Dodge Jeep Ram - Service Center

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October 18, 2020

Had my Jeep Patriot in for a faulty ABS sensor and a vacuum hose to be replaced. Steven ( Gator ) Bowman made the appoint for me for 8:30 AM. He said the repairs would take two hours . Just a tad over 2 More

by BOBKATDIET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bowman
Oct 18, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thanks for this outstanding review of your recent experience with Steven Bowman in our Service Department. We work hard to provide the best possible services to all our customers and Gator's efforts demonstrate his commitment to that goal. We count ourselves lucky to have Gator on our team. We appreciate your loyalty, your business, and look forward to continuing to exceed your expectations in the future!

October 15, 2020

I always feel at home,I may have a problem but they have always worked out any problem I may had ! When I decide to buy a new vehicle I will go there first! I feel everyone went above and beyond what I expe More

by bill.amsler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antoine Thomas, Jennifer Michaels, Michael VanPatten
Oct 17, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you Bill for sharing your recent experience at Plaza Chrysler Dodge Jeep Ram. Customer satisfaction is so important to us and we want all our customers to be happy with the services they receive. It is good to know that "everyone went above and beyond" what you expected during your visit. We aim to please and your feedback indicates that we did just that! Thanks for choosing Plaza CDJR - we look forward to seeing you again!

October 12, 2020

No one offered a free wash and it did take a lot longer for what I had done. Also, I had an appointment which should have gotten done faster. And a lot of people are not wearing masks that makes a big de More

by JODYGALE10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Jones
Oct 15, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for your review and feedback about your recent experience with our Service Department. Your comments will help us improve services for future customers. Thanks again!

October 12, 2020

Jennifer was so pleasant the minute we arrived. She listened eagerly to our complaints. Our vehicle was seen, and repaired in excellent time. So happy! More

by sharmor111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Michaels
Oct 15, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for your review of your recent visit to our Service Department and the great comments about Jennifer's efforts. Your feedback is important as it gives us insight into any changes that we may need to make in our services but more importantly, in this instance, lets us know that we are right on target for meeting our initiatives and goals for customer satisfaction. Thanks again!

October 05, 2020

not a nice waiting room a i do not drink coffee so and the chairs are very hard for me go get out of. and More

by duanegfinchsr
Recommend Dealer
No
Employees Worked With
jennifer michaels
Oct 06, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for providing this information about your visit to our Service Department. We value all our customers and want them to always have positive experiences. Your feedback is valuable and helpful as it provides insight into potential ways that we can improve our services. We hope that you will afford us another chance to earn your business in the future.

Oct 06, 2020 -

duanegfinchsr responded

WAITING ROOM IS NOTHING BUT NOTHING

October 05, 2020

Its always a pleasure coming here, Everyone is so attentive and so friendly, I have been coming here for many years and will continue to do any future business here. More

by tara_faris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Franklin , Jeremy Ulecki, Norman Kingsley
Oct 06, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you Tara for taking the time to provide this 5-star review of your visit to our Service Department and for your years of loyalty to our dealership. We are happy to have you as a customer, appreciate your business, and look forward to serving you in the years to come!

September 30, 2020

First time visiting the dealership for service. My service was fast fair and professional. I will be recommending friends and neighbors to the dealership. I am definitely going to be back. More

by ferceg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Michaels
Oct 01, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thanks for this 5-star review of your recent visit with our Service Department. Your feedback is valuable and means a lot to us. Thanks for recommending us to your friends and neighbors and we will look forward to providing them the same high-quality customer service that was provided to you. We look forward to seeing you again in the future!

September 30, 2020

The service provided was performed without appointment and completed in a timely manner when the Servixe was complete they washed vehicle and delivered it cleaner than when I brought it in More

by DAVESTEED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bowman, Jeremy Ulecki, Jennifer Michaels, Norman Kingsley
Oct 01, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thanks so much for this 5-star review and recommendation. We work hard to ensure all our customers are 100% satisfied with the services they receive and your feedback tells us that we are right on track. We are here for you and look forward to your next visit!

September 30, 2020

I liked how the repair was explained in detail and appreciated the knowledge of the job by the service department. This was one of the best service departments I have ever dealt with. More

by Devine97
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Jones
Oct 01, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for this 5-star review of your recent visit to our Service Department. We are happy to hear that "this was one of the best service departments I have ever dealt with". We want all our customers to have this exact same experience and appreciate your sharing your feedback. We look forward to working with you again!

September 28, 2020

We dropped off the Jeep for shifter service. Jennifer called us when it was ready and was very helpful, friendly and courteous! She explained the charges and told us to contact her if we had any concerns More

by nwhite20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Michaels
Sep 29, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for providing this review of your recent visit to our Service Department. We are pleased to know that Jennifer's efforts, helpfulness, friendliness, and courtesy made your visit a 5-star experience which is exactly what we strive to provide each and every Plaza CDJR customer. We appreciate your business and look forward to seeing you again!

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