Back

Plaza Chrysler Dodge Jeep Ram - Service Center

Inverness, FL

2.8
128 Reviews

128 Reviews of Plaza Chrysler Dodge Jeep Ram - Service Center

Sort by
November 09, 2020

Gator was so helpful and knowledgeable thank you for everything. Coming in with my New van. Have a New service Dept now Thanks again everybody More

by krisk61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gator , Steven Bowman
Nov 10, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you so much for this 5-star review of your recent visit to our Service Department and for the great feedback on Gator's efforts. We appreciate your feedback and your business!

November 09, 2020

Took 2 weeks to have my car fixed and contacted that it was done. Was told it would take 3 days to get the part in and after that no updates until I called to see if my car was done More

by amccaig6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kingsley
Nov 10, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for the feedback about your recent experience with our Service Department. We welcome all feedback as it helps us to grow and improve and to identify specific areas that may require additional emphasis. We look forward to additional opportunities to serve you again in the future. Thanks again for your feedback.

November 09, 2020

Wow, Amazingly Fast. Took me vehicle in for Software upgrade. Waited less than an hour, walking or drive up is what I did. No appointment More

by scott.7paxton@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bowman, Jeremy Ulecki, Antoine Thomas, Ryan Orr, Roger Jones, Jennifer Michaels, Norman Kingsley
Nov 10, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Outstanding! We are committed to 100% customer satisfaction and are so happy to hear about the "amazingly fast" service you received. We appreciate your business and look forward to the next opportunity to exceed your expectations!

November 08, 2020

The lady helping me with service was amazing. Very attentive, patient and helped me with all my questions. i will ask for her every time I get service. More

by glantz.corbin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bowman, Jeremy Ulecki, Roger Jones, Jennifer Michaels, Norman Kingsley
Nov 10, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thanks for this 5-star review of your amazing experience during your recent visit with our Service Department. We strive to provide 5-star experiences to all our customers and truly appreciate your feedback.

November 08, 2020

They are efficient and very friendly, we’ve purchase a couple vehicles here and don’t have any complaints , service wait isnt very long and they make you feel important while you wait More

by CAROLINEAPARKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kingsley
Nov 10, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

We appreciate this great feedback about your recent experience with our Service Department. Customer satisfaction is important to us and we are happy to know that you found our services "efficient and very friendly" and that you felt "important" while the work was being performed on your vehicle. We look forward to the next opportunity to serve you!

November 08, 2020

Serviced the car as per my request and did a good job, although it took longer than I expected for the work done, Only complaint was a full dealership phone system that was out of order for days (waiting More

by Old Farmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bowman
Nov 10, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thanks for this 5-star of your recent visit to our Service Department. And, thanks as well, for the feedback and comments about the temporary glitch in our phone system. We welcome all feedback as it helps us to grow and improve.

November 06, 2020

THE TIRES ARE JUST FINE. I WAS VERY UPSET BECAUSE YOUR PHONES WERE NOT WORKING AND I COULD NOT GET AHOLD OF ANYONE AND NO ONE ATTEMPTED TO CALL ME TO LET ME KNOW WHAT WAS GOING ON. I NEEDED A RIDE TO THE More

by itsyermum
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Ulecki, Norman Kingsley
Nov 10, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for sharing this information about your recent experience with our Service Department. Please accept our sincere apology for any inconvenience you have experienced as indicated in your review. Your feedback is appreciated as it will help us to grow and improve the services we offer to our customers.

November 06, 2020

Fast service. Tech was very friendly and told me all was perfect with my car. Always glad to hear that. Met Donnie, my salesman, while the car was being serviced. Always good to see him, great guy! More

by TWOSPRINGERS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Jones, Donnye Franklin
Nov 10, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thanks for this great review of your recent visit to our Service Department and the fast service you received. Providing top-notch customer service is always our goal!

November 03, 2020

The window was repaired properly, but the window was filthy. It had not been cleaned. There were hand and finger prints inside and out. It would have been nice if they had cleaned it More

by itsyermum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bowman
Nov 07, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for your review of your recent visit to our Service Department. We appreciate your feedback as it ultimately helps us to improve. Thanks again!

November 01, 2020

Service was the same as I normally receive at Plaza, very good. I shouldn't have to write 25 words for this survey to be accepted. That's ridiculous. My first sentence of 12 words is all that is needed. More

by geowebb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Ulecki, Jennifer Michaels
Nov 01, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for your review and recommendation. We are happy to have you as a customer, appreciate your loyalty to our dealership, and look forward to seeing you the next time!

...
6
...