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Plaza Chrysler Dodge Jeep Ram - Service Center

Inverness, FL

2.8
128 Reviews
Call Service Center (352) 726-1238

128 Reviews of Plaza Chrysler Dodge Jeep Ram - Service Center

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June 12, 2021

Had a small hiccup after I bought my jeep but Dale made it right and I would still drive 8 1/2 to buy from them again. By far the best dealership. More

by Lcox91920
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Jones
Report | Print
Jun 24, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Hello Lcox91920 and thank you for a 5-star review of your buying experience with Plaza CDJR. We are serious about providing the best possible customer services and look forward to seeing you again! Your comments and opinions are very important to us!

February 05, 2021

Great service and very knowledgeable as well as professional. Will definitely ask for Jeromy again. He was thorough and explained everything that needed to be done to my vehicle More

by bnesselrot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Ulecki
Report | Print
Feb 07, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you bnesselrot for the 5-star review and recommendation based upon your recent visit when you experienced "great service and very knowledgeable as well as professional" treatment. Jeremy is a great technician and we count ourselves lucky to have him on our staff. We appreciate your business and look forward to working with you again in the future!

Feb 07, 2021 -

bnesselrot responded

Am trying to get our balance we owe on our Jeep down so we can trade it in on another vehicle. We really like the Compass but can’t put a great deal down on it. We are also upside down with high mileage.

Feb 08, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you bnesselrot for your response. Please contact us directly at (352) 726-1238 and we will get you connected with the appropriate parties to talk with you about your specific situation, answer/ clarify any questions you may have, or provide information needed to assist you in making your decision on how to move forward. We look forward to talking with you. Antoine Thomas General Manager www.plazachryslerdodge.com

February 04, 2021

Friendly knowledgeable service team. Kept me updated on the progress of my routine maintenance service and was very pleasant to converse with. With the tasks completed the Service Tech went over the resul More

by dynagliderob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey, Chupinski
Report | Print
Feb 05, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you dynagliderob for providing this great review of the "friendly knowledgeable service team" who communicated with you throughout the service process and explained the results and findings on the health of your vehicle. We look forward to seeing you again!

February 04, 2021

EXCELLENT, POLITE, KNOWLEDGEABLE, PROFESSIONAL SERVICE. FROM OUR PHONE CALL TO EXITING THE SERVICE DEPARTMENT WE WERE IMPRESSED WITH THE EMPLOYEES. EVERYONE IS ALWAYS FRIENDLY & PROFESSIONAL. More

by ruthi79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JEFFREY CHUPRINSKI
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Feb 05, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you ruthi79 for your review and for letting us know that you received "excellent, polite, knowledgeable, professional service" from our service department. We strive to provide only the best services to all our customers and really appreciate your business. Please let us know what we can do for you in the future!

February 03, 2021

Extremely great service and done for us when we brought the van in without waiting, also very courteous. Best service from a dealership for us More

by sandjgarcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bowman, Jeremy Ulecki, Roger Jones, Norman Kingsley
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Feb 05, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you sandjgarcia for a 5-star review of the "extremely great service" you received during your recent visit to our service department. Customer feedback is very important to us - we appreciate your business and are happy to have you as our customer!

February 01, 2021

For the most part I am happy with Plaza. The reason for a 3 star is that I took my Wrangler in for mounting and balancing of 5 tires. The fist thing was that they broke two studs off. That cost me an extra $ More

by HOG_TYED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bowman
Report | Print
Feb 02, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for this review based upon your recent service department visit. Please accept our apology for any problems that may have resulted from the mounting and balancing of your vehicle's tires. We aspire to provide the best services possible to all our customers with every visit. As the General Manager of Plaza CDJR, your comments are important to me. If you would like to further discuss your concerns, you may contact me either by phone or email. Antoine Thomas General Manager (352) 726-1238 www.plazachryslerdodge.com

January 29, 2021

I needed new tires on my Dart. They did a good job! Fast and Efficient and Good Pricing. Hats off to Detail for the Courtesy wash and vacuum! More

by annmc0707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Ulecki, George Rudelis
Report | Print
Feb 02, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you annmc0707 for taking the time to submit this great review of your recent service department visit and for letting us know that the work was performed in a fast and efficient manner at a good price. We appreciate your business and look forward to seeing you again!

January 28, 2021

The service department was friendly helpful and professional. I was very satisfied with their work and the price. I would recommend them and I plan to keep my car service by them . Thank you More

by HURLEY_MICHELE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bowman
Report | Print
Feb 02, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you Hurley_Michele for a great review of your recent service department visit and for letting us know that you were very satisfied with the work performed as well as the price. We appreciate your recommendation and look forward to your next visit!

January 26, 2021

Looked into the problem promptly, and kept me informed as to the progress. A part had to be ordered and I will have to make a return visit which I fully understand. More

by jdjd547
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bowman, Roger Jones
Report | Print
Jan 27, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thanks, jdjd547 for this 5-star review and recommendation based on your recent experience with our service department. We are always here for you!

January 23, 2021

Quick prompt service.Very professional and courteous.Will use service again.You should accept comments of any length instead of a minimum of 25 words. More

by JOHNANDJAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bowman
Report | Print
Jan 23, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you JOHNANDJAN for a great 5-star review of the quick, very professional, and courteous service you received during your last visit to our service department. We appreciate your business!

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