Plaza Chrysler Dodge Jeep Ram - Service Center

Very happy with the service received. All the staff is very friendly. The work I had done on my Grand Cherokee was warranty work. They got me right in and done quickly. The appointment was originally sche very friendly. The work I had done on my Grand Cherokee was warranty work. They got me right in and done quickly. The appointment was originally scheduled for the previous week. Norm was great to call me a few days before the appointment and let me know it would need to be rescheduled at my convenience. More

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Brought car in 3 times with the same problem. Low tire pressure. Last time patched and put over 10 PSI TOO MUCH IN the tire. pressure. Last time patched and put over 10 PSI TOO MUCH IN the tire. More

Very pleased and pleasantly surprised this time. Much more friendly, faster, and complete than my last two services. Jeremy even looked for and found a small discount on the oil change due to the prior s more friendly, faster, and complete than my last two services. Jeremy even looked for and found a small discount on the oil change due to the prior service representative not even bothering to inform me the 50% discount was stopped. Please keep up the good work! More

Need to get rid of answering machine. Never received a call back and had to just show up. Would have liked to have a scheduled appointment. call back and had to just show up. Would have liked to have a scheduled appointment. More

Friendly staff, quick and easy service, will recommend it to my friends from now on you guys will be my shop very very good ,thanks to my friends from now on you guys will be my shop very very good ,thanks More

I worked with Norman and found him to be Customer focused, efficient and professional. Go above and beyond to deliver excellent service. I will definitely be back! focused, efficient and professional. Go above and beyond to deliver excellent service. I will definitely be back! More

Last minute warranty repair Since we were heading for a vacation we needed a last minute warranty repair (without an appointment). We were helped by Steve Bowman who did an excel Since we were heading for a vacation we needed a last minute warranty repair (without an appointment). We were helped by Steve Bowman who did an excellent job! Thanks! More

Service on time, no upsell, service person went over and above by locating and applying a coupon for the setvice! Excellent customer service! Thank you above by locating and applying a coupon for the setvice! Excellent customer service! Thank you More

Confidence lacking in thoroughness of inspection After getting my Jeep back from its 60K service the Vehicle Inspection Sheet showed no markings under the Brake and Tire section. If my tires and bra After getting my Jeep back from its 60K service the Vehicle Inspection Sheet showed no markings under the Brake and Tire section. If my tires and brakes were inspected, the inspection wasn't recorded. If they weren't inspected, the "Brake Inspection Not Performed This Visit" was not checked either. I knew that my tire tread was getting low because I still had the original tires with 60K miles on them. I took my Jeep to TirePlus in Inverness the day after I got my Jeep back from Plaza (8/12). In addition to 4 new tires, the rear brakes were found to be almost gone and were repaired by TirePlus. I don't know why this wasn't caught at Plaza. Normally, I trust that my Jeep is ready for the next 4 or 5 thousand miles after having a major service completed. My brakes would not have lasted that long. More