Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Plaza Chrysler Dodge Jeep Ram
Inverness, FL
660 Reviews
At Plaza Chrysler Dodge Jeep Ram, we build relationships one customer, one relationship, one act of service at a time. One customer:
We support you with discovering what your most important reasons are for owning a new vehicle. Introducing PLAZA DRiVE: Shop from home.
Select your options. Submit your customized order and CELEBRATE! One relationship: We want to be your dealership of choice and we believe that the best way to earn credibility with you is to earn your TRUST. We demonstrate integrity. We show respect. We create transparency. Your time, your terms, your needs, your choice! One act of Service at a time: The Plaza Promise- We create Value beyond the sale that happens today by helping to positively empower the community and surrounding areas where we do business.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 660 reviews
January 18, 2020
biggest scam dealer in flordia brought my own key fob and tow mirrors on my 2014 ram to have them flashed should have been around 75.00 2 hrs waiting and 231.00 .while i was thought brought my own key fob and tow mirrors on my 2014 ram to have them flashed should have been around 75.00 2 hrs waiting and 231.00 .while i was thought i look some used cars would not even give a price before they had you in the office and gave them your life history felt just like i was at a time share sale lots of pressure and plenty of bull.and high prices who does that today!!!.go any where and get lots better treatment.stay away you ll be sorry!!!!!!! More
by partdan
Employees Worked With
Lois Spurgeon
January 17, 2020
Awesome dealership! Came in not expecting much because my credit was bad but they were very helpful and were able to get me a used car in the price range I could afford. Came in not expecting much because my credit was bad but they were very helpful and were able to get me a used car in the price range I could afford. Will definitely be recommending them! More
by Abby Hunter
Employees Worked With
Shaun Votaw
January 16, 2020
Great Customer Service Stopped in on Saturday to look at Jeep Wranglers. Sales and Management were very helpful. Finance Manager had me in and out quickly. Found exactly w Stopped in on Saturday to look at Jeep Wranglers. Sales and Management were very helpful. Finance Manager had me in and out quickly. Found exactly what I was looking for, and at a payment I am comfortable with. I'm going to recommend them to all my friends and family. More
by S V
Employees Worked With
Robby Vines, Ryan Orr, Victor Georgi
November 24, 2019
The worst dealership in Florida. Ordered a truck , when it came in they raised the negotiated price by 2 thousand dollars. Don't waist your time here. it came in they raised the negotiated price by 2 thousand dollars. Don't waist your time here. More
by Naples4u
Employees Worked With
Patrick Johnson
October 28, 2019
I’d rather not rate this dealer, at least from today’s electronic communications standpoint. When anyone gets back to you from a text on their website, it’s the same old rhetoric. Dance around the ques electronic communications standpoint. When anyone gets back to you from a text on their website, it’s the same old rhetoric. Dance around the questions, and with all of my texts and emails, only one person gave me an answer on basic questions regarding a new vehicle sale. My experience is this dealership employees do NOT read the texts and or emails. I feel from the last few days trying to communicate with Plaza employees, I’m not important or they don’t need another vehicle, IN MY OPINION, I’m sorry to say. More
by Mi
Employees Worked With
Vivian? , Shaun Votaw
June 14, 2019
Bad service and sales This place is not a place u would want to to buy a truck we bought a new 2019 ram 1500 from them had it in 7 times to fix already in 45 days still can This place is not a place u would want to to buy a truck we bought a new 2019 ram 1500 from them had it in 7 times to fix already in 45 days still can not fix issues with truck promises to split cost of trailer brake still no trailer brake this place I would not recommend to any one once u buy something from them they could care less about anything they receive there money no customer service and the sad part is we bought 2 trucks from them with issues they don’t care about anything only they have a done deal so now we are stuck with a 50,000 problem truck that no one can seem to fix don’t buy from them More
by Froman0930
Employees Worked With
Travis
April 29, 2019
2019 ram 1500 Would not buy a truck from theses guy again they lie they told the truck i bought from them had a trailer brake built into radio I was very clear wi Would not buy a truck from theses guy again they lie they told the truck i bought from them had a trailer brake built into radio I was very clear with them that we needed a trailer brake controller that I tow a 7000 lb travel trailer with brakes now they want me to buy a trailer brake form them for 400 what great service they received there money so they could care less sales guy told u can tow with out that brake controller one guy told me what do u expect it a 1500 that what u get when u buy from great people More
by Froman0930
Employees Worked With
Justin
March 20, 2019
Make sure you READ the contract! We tried to negotiate online, as dealerships are doing t his lately and we have done it in the past and have been very successful with that. They tol We tried to negotiate online, as dealerships are doing t his lately and we have done it in the past and have been very successful with that. They told us that they were giving “great” deals if we came in to deal directly with them. We were reluctant because we know what happens...long days there, but we went. We got an email that morning saying the price on the 2018 Dodge Journeys were lowered to $19000.00 ish. There were other “possible” discounts on top of that. We had a USAA discount of $1000 and we used their financing, even though we had our own bank financing for a cheaper rate, to get an additional 500.00 off. When we talked to the sales person we told her we didnt want to talk “payments” because we know how that works, we said we want to talk “out the door” price. We told them we were planning on putting money down and told them how much money we had. We in no way told them that our “out the door” price was including our down payment. Since when does anyone ever mean that! The whole time we negotiated we were asking them, this is out the door right?? Yes right. When we agreed on the numbers, 4 hours later, then waiting for financing, our finance gal never went line by line and by that time, we felt we had negotiated the numbers and get us the heck out of there. BAD IDEA. They had us financing the entire “out the door” price. The numbers were so fudged on the contract you couldn’t tell if you were coming or going. We called the next morning thinking they made an error but they didnt. They would not negotiate with us..and why would they..they got our money. More
by lkvega
Employees Worked With
“Vic” spoke to us the next day-Our salesperson is not even listed-Never met any manager ., Kristin Lander
March 09, 2019
Went the extra mile to help with warranty issues. Rob the Service Manager was very helpful in trying to resolve issue with Life time power train warranty. Went out of his way to call former dealership Rob the Service Manager was very helpful in trying to resolve issue with Life time power train warranty. Went out of his way to call former dealership to get repair order of service performed. Even Faxed my copies of repair orders to FCA to help with denied warranty issues.. More
by SVaughn
Employees Worked With
Rob and Ashley
