Plaza Chrysler Dodge Jeep Ram

Bad service and sales This place is not a place u would want to to buy a truck we bought a new 2019 ram 1500 from them had it in 7 times to fix already in 45 days still can This place is not a place u would want to to buy a truck we bought a new 2019 ram 1500 from them had it in 7 times to fix already in 45 days still can not fix issues with truck promises to split cost of trailer brake still no trailer brake this place I would not recommend to any one once u buy something from them they could care less about anything they receive there money no customer service and the sad part is we bought 2 trucks from them with issues they don’t care about anything only they have a done deal so now we are stuck with a 50,000 problem truck that no one can seem to fix don’t buy from them More

2019 ram 1500 Would not buy a truck from theses guy again they lie they told the truck i bought from them had a trailer brake built into radio I was very clear wi Would not buy a truck from theses guy again they lie they told the truck i bought from them had a trailer brake built into radio I was very clear with them that we needed a trailer brake controller that I tow a 7000 lb travel trailer with brakes now they want me to buy a trailer brake form them for 400 what great service they received there money so they could care less sales guy told u can tow with out that brake controller one guy told me what do u expect it a 1500 that what u get when u buy from great people More

Make sure you READ the contract! We tried to negotiate online, as dealerships are doing t his lately and we have done it in the past and have been very successful with that. They tol We tried to negotiate online, as dealerships are doing t his lately and we have done it in the past and have been very successful with that. They told us that they were giving “great” deals if we came in to deal directly with them. We were reluctant because we know what happens...long days there, but we went. We got an email that morning saying the price on the 2018 Dodge Journeys were lowered to $19000.00 ish. There were other “possible” discounts on top of that. We had a USAA discount of $1000 and we used their financing, even though we had our own bank financing for a cheaper rate, to get an additional 500.00 off. When we talked to the sales person we told her we didnt want to talk “payments” because we know how that works, we said we want to talk “out the door” price. We told them we were planning on putting money down and told them how much money we had. We in no way told them that our “out the door” price was including our down payment. Since when does anyone ever mean that! The whole time we negotiated we were asking them, this is out the door right?? Yes right. When we agreed on the numbers, 4 hours later, then waiting for financing, our finance gal never went line by line and by that time, we felt we had negotiated the numbers and get us the heck out of there. BAD IDEA. They had us financing the entire “out the door” price. The numbers were so fudged on the contract you couldn’t tell if you were coming or going. We called the next morning thinking they made an error but they didnt. They would not negotiate with us..and why would they..they got our money. More

Went the extra mile to help with warranty issues. Rob the Service Manager was very helpful in trying to resolve issue with Life time power train warranty. Went out of his way to call former dealership Rob the Service Manager was very helpful in trying to resolve issue with Life time power train warranty. Went out of his way to call former dealership to get repair order of service performed. Even Faxed my copies of repair orders to FCA to help with denied warranty issues.. More

Pleasant We found the staff to be very helpful and our sales consultant,Phil Clyde was very up front about the cars we looked at.We would recommend both to our We found the staff to be very helpful and our sales consultant,Phil Clyde was very up front about the cars we looked at.We would recommend both to our friends. More

They are great until you sign your contract My name is Patricia Beetle and in December I bought a 2016 BMW , there was a part missing off the front, was told it was ordered and would be there th My name is Patricia Beetle and in December I bought a 2016 BMW , there was a part missing off the front, was told it was ordered and would be there the next day , so when I signed the contract I didn't worry about the i owe you paper because it was supposed to be ordered already and coming next day. That was a big mistake,I guess you can't trust anyone anymore. I called and called asked to talk to several people, got the run around and still am 4 months later. Talked to manager who got snotty with me and found out part was never ordered. Another guy named Richard tried to help me but ordered the wrong part after drove 20 miles to get there and now am getting the run around again. And this was the second vehicle we brought this year from them , where is the customer appreciation? Apparently it is with my part , missing. Shane Dempsey was my salesman who really disappointed me , at least Richard Conner tried to help me when everyone gave me the run around. More