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Plaza Chrysler Dodge Jeep Ram

Inverness, FL

4.6
633 Reviews
At Plaza Chrysler Dodge Jeep Ram, we build relationships one customer, one relationship, one act of service at a time. One customer: We support you with discovering what your most important reasons are for owning a new vehicle. Introducing PLAZA DRiVE: Shop from home. Select your options. Submit your customized order and CELEBRATE! One relationship: We want to be your dealership of choice and we believe that the best way to earn credibility with you is to earn your TRUST. We demonstrate integrity. We show respect. We create transparency. Your time, your terms, your needs, your choice! One act of Service at a time: The Plaza Promise- We create Value beyond the sale that happens today by helping to positively empower the community and surrounding areas where we do business.
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2077 Highway 44 West

Inverness, FL

34453

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Showing 633 reviews

September 15, 2020

Excellent service as always, Completed work on my truck in a timely manner. I have had both my vehicles taken care of here by this dealership as they are top notch. More

by swordfishcr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Jones, David Steed, Jennifer Michaels
Sep 17, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide a 5-star review of your recent visit to our Service Department. Our goal is to provide all of our customers with the best possible experiences and we are glad to see that we accomplished exactly that during your visit. We are happy to have you as a customer and look forward to seeing you again!.

September 15, 2020

I thought that everyone I encountered at the dealership were very friendly and very helpful with everything I needed. I had a great experience there. More

by MICHAELAKILLORY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antoine Thomas, Ryan Orr, Donnye Franklin, Michael VanPatten
Sep 17, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you Michael for sharing this information about your recent visit to our dealership. We take customer satisfaction seriously and work hard to ensure that our customers receive only the best services with each and every visit. We appreciate your business!

September 14, 2020

We have been doing business with this Jeep dealership since we moved here 7 yrs ago. First it was Crystal and then when it became Plaza. Our last couple of visits to the service area have NOT been pleasa More

by cke1457373
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jennifer Michaels
Sep 15, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for providing this review of your recent visit to our Service Department. We apologize for your experience and are sorry to hear you were less than satisfied. We are serious about providing the best services possible to our customers and are glad you took the time to share these concerns. We will be looking into the items mentioned in your review so any necessary changes can be made to improve our performance. Your years of loyalty are greatly appreciated and we hope you will continue to allow us to serve you in the future.

September 13, 2020

Jessica Hager is awesome, great costumer service and they really care about you and your family. I Will recommend this dealership to all my friends. More

by elasalazar27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Hager
Sep 14, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Hello and thank you for taking the time to provide a review. Your opinion is valued greatly and helps us maintain our outstanding standard of service to all our customers. We appreciate your business and look forward to seeing you again in the future!

September 12, 2020

They are ready to deal to sell cars and trucks. I've had offers for 4000 dollars over book on trade in and 9000 dollars off list price on a 50,000 dollar truck. Their service department is inconsistent. Som More

by newdimensionmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica in sales. Wonderful sales person. Don't know a lot of these people because they change a lot , Antoine Thomas, Ryan Orr
Sep 14, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for providing this review of your recent visit to our service department. We are serious about customer satisfaction. Your opinion is valued greatly and helps us to stay focused on our goal of providing only the best services for our customers. We look forward to seeing you again soon.

September 09, 2020

Almost all of the staff were awesome. Friendly, fun and helpful. BUT, when you are spending 30-40 THOUSAND dollars you expect the decency and respect of a full demo of your vehicle, if not befoe the sale a More

by MELFLNATIVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dale Jones, Scott Parker, Michael VanPatten
Sep 09, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for your review of your recent visit and purchase at our dealership. We value our customers' opinions and would like to thank you for elevating your concerns to our attention. We apologize that our service did not satisfy your expectations and will use your feedback to make future improvements. Thanks again for your review.

September 08, 2020

Honest transparent pricing Extremely fair trade-in Honest transparent pricing Extremely fair trade-in allowance Liberal application of every discount/incentive you qualify for No bait and switch, More

by hilgate69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonia Clark, Michael VanPatten
Sep 10, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

We are happy to see that you had a positive experience during your recent visit and purchase. We want all our customers to have the best possible experience. We focus on total customer satisfaction including preference, budget, fairness, integrity, and delivering the best possible deal every time. We are happy to have you as a customer, appreciate your business, and look forward to serving you again in the future. Thanks again!

September 06, 2020

Love the service at Plaza Chrysler Jeep Ram. Have always been taken care of in a timely manner. Steve Bowman always kept me updated on the progress. More

by mc012650
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bowman
Sep 08, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thanks for sharing your recent experience with the Plaza Chrysler Dodge Jeep Ram Service Department and for the positive comments about Steve's efforts to keep you updated on servicing. We are happy to have you as a customer and are always here for you!

September 06, 2020

Dale did a great job! This is a awesome dealer, if your looking for a new or used vichiel try these guys you won't be sorry. More

by JZELENAK
Recommend Dealer
Yes
Employees Worked With
Roger Jones, Jared Pauls, Austin Crain, Adrian Johnson
Sep 08, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for this great 5-star review of your visit and purchase experience with Dale. We want all our customers to have 5-star experiences and are so glad that Dale "did a great job!" for you. Congratulations on your new vehicle and welcome to the Plaza CDJR family. We look forward to seeing you again.

September 04, 2020

I am purchasing the most beautiful used family vehicle that was on the lot. The only problem I had/ have is that my car smelled like cigarettes (Horribly), I am spending alot out of pocket trying everyth More

by KTOWNS71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Johnson, Scott Parker
Sep 08, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Hello, and thank your review of "the most beautiful used family vehicle that was on the lot". Customer satisfaction is a top priority for us and we want all our customers to have 5-star experiences. We regret that this concern is detracting from the enjoyment of your purchase. Thank you for reaching out and I invite you to contact me either by email or phone so we may discuss. Antoine Thomas General Manager Plaza Chrysler Dodge Jeep Ram (352)726-1238 antoine.thomas@plazachryslerdodge.com

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