Plaza Chrysler Dodge Jeep Ram

Jennifer was the most pleasant person I have dealt with in a long time. She made it so easy for me even at the end of the day, at the end of the week. When everyone else was so ready to go. Thank you Jenn in a long time. She made it so easy for me even at the end of the day, at the end of the week. When everyone else was so ready to go. Thank you Jennifer. More

After dropping off truck for service, was called and asked where my key for wheel locks was, I don’t have wheel locks. Was called back, they said they had wrong truck. Wa called later and told parts wou asked where my key for wheel locks was, I don’t have wheel locks. Was called back, they said they had wrong truck. Wa called later and told parts would have to be ordered, even though they had known what was needed. Left truck overnight, picked up mid afternoon next day, and found the fog lamps I ordered and left my truck for weren’t installed. Called back, was promised twice they would get back to me, and they didn’t. Very unhappy with service department and price. Would not recommend. More

4/5 service appointments have been a disaster. I purchased a maintenance contract when I bought my Jeep in May 2019. While I love the sales staff, the service department almost ALWAYS fails to give purchased a maintenance contract when I bought my Jeep in May 2019. While I love the sales staff, the service department almost ALWAYS fails to give me credit for my service contract. The one time they did get it right, the lady who told me yesterday, Jennifer, "we don't honor that contract any longer" was the "newbie" who got it right last time. I about had a canary when I was being charged $130 for an oil change and air filter after a 2 1/2 hour wait with an appointment scheduled. I had a few choice words about how a company cannot just take away a service contract without letting customers know before they are charge insane prices for service. The manager decided to give her a lesson as to how it should have been done, like telling the customer up front how much it will cost to be done. Jennifer then claimed she was too new and made a mistake. So I guess it was a rookie mistake two and a half months ago when she did it right? I have two more oil changes left on my contract and I refuse to go back to that service department to utilize them. I'm taking my business back to Mazda and will purchase another Mazda, or go to Orlando, Daytona or Tampa for my next vehicle, with no service contract. The guys do a great job, but the people that have signed me in and checked me out are definitely clueless. The manager, David Steed, I believe, has dealt with me almost every single time (except when he was on vacation and the poor guy couldn't access my account to credit the oil change, as the manager was the only one who had access to that info, so he gave it to me for free). More

Jennifer handled the appointment by phone and Jeremy met me as I drove up. I was 15 minutes early. They took the van shortly after I got there and I had the van back in 40 minutes. Love that efficiency. me as I drove up. I was 15 minutes early. They took the van shortly after I got there and I had the van back in 40 minutes. Love that efficiency. More

Jeremy Ulecki and David Steed worked hard to solve a difficult problem in getting a duplicate key fob made for our 2018 Jeep Cherokee...Thanks! difficult problem in getting a duplicate key fob made for our 2018 Jeep Cherokee...Thanks! More

Jessica was amazinggg!! She was straight to the point and had the best personality. She got me set up with the car I was looking for an on the go :) had the best personality. She got me set up with the car I was looking for an on the go :) More

Pleasant staff, efficient. I’ll go back for service and for sales. Lot is small and tightly packed. Not easy to enter or exit. Waiting area clean Was not given key code/transponder number with new key for sales. Lot is small and tightly packed. Not easy to enter or exit. Waiting area clean Was not given key code/transponder number with new keys. Not happy about that. I paid extremely high price for new keys. More

I drive out of my way to go to this place. I really like it. Lots of coffee and a nice waiting room :-) I give this place 5 stars. it. Lots of coffee and a nice waiting room :-) I give this place 5 stars. More

Plaza is awesome as usual! Bought all three of my vehicles here and they always treat me right! Sonia my salesperson was great no pressure and very knowledgeable! Dale the manager was also nice to de vehicles here and they always treat me right! Sonia my salesperson was great no pressure and very knowledgeable! Dale the manager was also nice to deal with and was personable. I would recommend them to anyone looking for a new vehicle! More

Jason was great. Still waiting for the dent repair and the paint protection. they found the other key fob which will make life easier and cheaper for me. Hope that they can pick the car up for the den the paint protection. they found the other key fob which will make life easier and cheaper for me. Hope that they can pick the car up for the dent repair and paint coating and to give us the key fob They were supposed to set up a test drive at our home and that was never followed up on by the lady that took the initial web inquiry, however, Jason made up for it by driving the car home as I did not trade in my other car. More