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Plaza Chrysler Dodge Jeep Ram

Inverness, FL

4.6
633 Reviews
At Plaza Chrysler Dodge Jeep Ram, we build relationships one customer, one relationship, one act of service at a time. One customer: We support you with discovering what your most important reasons are for owning a new vehicle. Introducing PLAZA DRiVE: Shop from home. Select your options. Submit your customized order and CELEBRATE! One relationship: We want to be your dealership of choice and we believe that the best way to earn credibility with you is to earn your TRUST. We demonstrate integrity. We show respect. We create transparency. Your time, your terms, your needs, your choice! One act of Service at a time: The Plaza Promise- We create Value beyond the sale that happens today by helping to positively empower the community and surrounding areas where we do business.
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2077 Highway 44 West

Inverness, FL

34453

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Showing 633 reviews

October 15, 2020

I always feel at home,I may have a problem but they have always worked out any problem I may had ! When I decide to buy a new vehicle I will go there first! I feel everyone went above and beyond what I expe More

by bill.amsler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antoine Thomas, Jennifer Michaels, Michael VanPatten
Oct 17, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you Bill for sharing your recent experience at Plaza Chrysler Dodge Jeep Ram. Customer satisfaction is so important to us and we want all our customers to be happy with the services they receive. It is good to know that "everyone went above and beyond" what you expected during your visit. We aim to please and your feedback indicates that we did just that! Thanks for choosing Plaza CDJR - we look forward to seeing you again!

October 12, 2020

Jennifer was so pleasant the minute we arrived. She listened eagerly to our complaints. Our vehicle was seen, and repaired in excellent time. So happy! More

by sharmor111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Michaels
Oct 15, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for your review of your recent visit to our Service Department and the great comments about Jennifer's efforts. Your feedback is important as it gives us insight into any changes that we may need to make in our services but more importantly, in this instance, lets us know that we are right on target for meeting our initiatives and goals for customer satisfaction. Thanks again!

October 12, 2020

No one offered a free wash and it did take a lot longer for what I had done. Also, I had an appointment which should have gotten done faster. And a lot of people are not wearing masks that makes a big de More

by JODYGALE10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Jones
Oct 15, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for your review and feedback about your recent experience with our Service Department. Your comments will help us improve services for future customers. Thanks again!

October 11, 2020

Jessica Hager was excellent. Finance department - Jessica Hager was excellent. Finance department - excellent. Vehicle prep. - not good. It took me a half hour to clean the vehicle when I got ho More

by PIANOLINDSAY
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Hager
Oct 15, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for your review of your recent visit and purchase as well as the great comments about working with Jessica. We try to ensure that all our customers receive only the best services and appreciate all your feedback as your comments will help us identify areas needing improvement. We are happy to have you as a customer and look forward to seeing you again.

October 11, 2020

Everyone who worked with us on the sale, from greeting you at the door to answering all your questions, they were all delightful. We will be picking up our new vehicle on Monday morning. We are looking fo More

by JDAN4TH6.7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Jones, Ryan Orr, Jessica Hager, Julien Crocher, Michael VanPatten
Oct 15, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

The team at Plaza Chrysler Dodge Jeep Ram thanks you for your purchase and your loyalty. Your feedback is important to us and lets us know that we are on track with our customer satisfaction initiatives. We are happy that you have chosen our dealership for the purchase of another Dodge Chrysler product and look forward to working with you in the future.

October 08, 2020

SERVICE WAS FAST AND FREINDLEY GOT A CAR WITH IN 2 HOURS OF ARRIVAL I HAVE PURCHASED MANY CARS HERE AND LOVE THE PEOPLE AWSOME More

by CSTRAIT15
Recommend Dealer
Yes
Employees Worked With
Antoine Thomas, Donnye Franklin, Michael VanPatten
Oct 08, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you so much for this great review and thank you for your years of loyalty! We place top priority on treating our customers right and providing the highest quality of services to all who visit our dealership. We genuinely appreciate your business and look forward to serving you for many years to come! Congratulations on your purchase!.

October 07, 2020

The deal went smooth and quick. They met our price demands. Got us a good interest rate for a used car. The staff present were friendly and attentive. More

by ANTONIO.PALACIOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnye Franklin, Michael VanPatten
Oct 08, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

The Plaza Chrysler Dodge Jeep Ram dealership thanks you for choosing our dealership for your purchase of a vehicle. We want all our customers to have 5-star experiences and your review sounds like we are right on target. Listening carefully to preferences, meeting price demands, and a staff of professionals committed to providing the best services possible is what we are all about. We are happy to have you as a customer!

October 05, 2020

not a nice waiting room a i do not drink coffee so and the chairs are very hard for me go get out of. and More

by duanegfinchsr
Recommend Dealer
No
Employees Worked With
jennifer michaels
Oct 06, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for providing this information about your visit to our Service Department. We value all our customers and want them to always have positive experiences. Your feedback is valuable and helpful as it provides insight into potential ways that we can improve our services. We hope that you will afford us another chance to earn your business in the future.

Oct 06, 2020 -

duanegfinchsr responded

WAITING ROOM IS NOTHING BUT NOTHING

October 05, 2020

Its always a pleasure coming here, Everyone is so attentive and so friendly, I have been coming here for many years and will continue to do any future business here. More

by tara_faris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Franklin , Jeremy Ulecki, Norman Kingsley
Oct 06, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you Tara for taking the time to provide this 5-star review of your visit to our Service Department and for your years of loyalty to our dealership. We are happy to have you as a customer, appreciate your business, and look forward to serving you in the years to come!

October 02, 2020

My experience with Sonia Clark was exceptional fast, fair and professional. Sonia came to pick me up, made me feel like we were friends. She is a a straight forward sales lady. Super job Sonia More

by dithomas51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonia Clark, Michael VanPatten
Oct 04, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for this great review of your recent visit and your recommendation. We are glad that Sonia Clark did a "super job" for you and made you feel comfortable with the auto buying process. We appreciate your business, are happy to have you as a customer, and look forward to seeing you again!

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