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Plaza Chrysler Dodge Jeep Ram

Inverness, FL

4.6
633 Reviews
At Plaza Chrysler Dodge Jeep Ram, we build relationships one customer, one relationship, one act of service at a time. One customer: We support you with discovering what your most important reasons are for owning a new vehicle. Introducing PLAZA DRiVE: Shop from home. Select your options. Submit your customized order and CELEBRATE! One relationship: We want to be your dealership of choice and we believe that the best way to earn credibility with you is to earn your TRUST. We demonstrate integrity. We show respect. We create transparency. Your time, your terms, your needs, your choice! One act of Service at a time: The Plaza Promise- We create Value beyond the sale that happens today by helping to positively empower the community and surrounding areas where we do business.
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2077 Highway 44 West

Inverness, FL

34453

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Showing 633 reviews

November 03, 2020

The window was repaired properly, but the window was filthy. It had not been cleaned. There were hand and finger prints inside and out. It would have been nice if they had cleaned it More

by itsyermum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bowman
Nov 07, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for your review of your recent visit to our Service Department. We appreciate your feedback as it ultimately helps us to improve. Thanks again!

November 01, 2020

Service was the same as I normally receive at Plaza, very good. I shouldn't have to write 25 words for this survey to be accepted. That's ridiculous. My first sentence of 12 words is all that is needed. More

by geowebb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Ulecki, Jennifer Michaels
Nov 01, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for your review and recommendation. We are happy to have you as a customer, appreciate your loyalty to our dealership, and look forward to seeing you the next time!

October 31, 2020

Reccomendation: It would be nice to have updated info on our repairs every 30 minutes or so. I sat and waited for 4 hours until I was told my car was ready. Job was to be about 2 hours to complete. More

by BLUEGOOSE431
Recommend Dealer
Yes
Employees Worked With
Steven Bowman
Nov 01, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for your review and recommendation following your recent visit to our Service Department. Your patience with what sounds like a longer than usual wait is definitely appreciated. We strive to provide the best services possible to all our customers and your comments will be helpful in tweaking any area that may require additional attention. Thanks again for your feedback.

October 31, 2020

Service was as usual. Two hours for an oil change. I would like it to be faster, however I have been using Plaza for many years and this seems to be average. More

by robrey51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kingsley
Nov 01, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for this 5-star review of your recent visit and for your years of loyalty to Plaza CDJR. Your opinions are valuable and help us to identify any areas where we may need to consider improvements. Your patience, your feedback, and your recommendation are appreciated. Thanks again.

October 31, 2020

Was very pleased with our trade in towards a brand new 2020 Ram Truck. Great dealership to work with. Scott Parker fulfilled the making of my new dream vehicle. No Regrets! More

by JaguarKL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Parker
Nov 01, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for this great review of your recent visit and the purchase of a 2020 Ram Truck. We wish you safe travels in your new vehicle and look forward to seeing you again soon!

October 31, 2020

came in for a oil change, tire rotation and check a squeaking noise. Said noise may be the rear shocks. Said our tires were about ready to be replaced. Offered to sell us new tires. We declined. Called More

by khawkeye3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jennifer Michaels
Nov 01, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Hello and thank you for this review. We place a high priority on providing the best possible services to all our customers with each and every visit and are saddened to know that your expectations were not met during your recent visit. Our team of professionals in our Service Department is committed to conducting business with integrity, honesty, and transparency. We hope you will continue to allow us to serve you in the future and look forward to seeing you again. Thanks again for your input.

October 30, 2020

Had a very pleasant time and got a new car. Jessica Hager was very nice and she helped me get into a new vehicle. I'd definitely recommend getting a vehicle from here to anyone I know that needs a new car. More

by John Green
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Hager
Nov 01, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Hello John and thank you for taking the time to leave us a 5-star review of your visit and purchase of a new vehicle. We place a high priority on working with our customers and meeting their needs. Happy customers are our goal! We wish you many happy and safe miles in your new car. Congratulations and welcome to the Plaza CDJR family!

October 30, 2020

Probably the least satisfying transaction purchasing a vehicle I have ever experienced. The"detailing" of the vehicle, which I inspected the next day at home, was terrible. No worries, I re did myself. Af More

by NKILZER185
Recommend Dealer
No
Employees Worked With
Scott Parker, Michael VanPatten
Nov 01, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for providing this information about your recent visit and purchase of a vehicle. We try to provide 5-star experiences to all our customers and regret that your recent visit did not measure up to your expectations. All feedback is welcome and is one of the ways we can grow and improve services to our customers. We are glad to know that your concerns were resolved upon working with Dale and hope that you will consider giving us another opportunity to serve you in the future.

October 29, 2020

Great job. Came in for an oil change and also got the tires rotated. Got in and out quick with no problems and the job was done right. More

by mikeandmarina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Michaels
Nov 01, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for providing this great 5-star review of your recent visit and for your recommendation. We are serious about customer satisfaction and want all our customers to be happy. Providing timely and professional services is a top priority for our dealership. We look forward to seeing you again soon!

October 28, 2020

Everyone was very friendly and I was done with the airbag recall in an hour. The waiting room was very clean and fresh coffee was ready. I was there at 8am Saturday morning. More

by bmurph20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Jones, Norman Kingsley
Nov 01, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for this great review of your recent visit to our Service Department. We are happy to hear that you enjoyed your early morning appointment and found our facilities very clean with fresh coffee ready. We take customer satisfaction seriously and appreciate your review.

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