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Plaza Chrysler Dodge Jeep Ram

Inverness, FL

4.6
633 Reviews
At Plaza Chrysler Dodge Jeep Ram, we build relationships one customer, one relationship, one act of service at a time. One customer: We support you with discovering what your most important reasons are for owning a new vehicle. Introducing PLAZA DRiVE: Shop from home. Select your options. Submit your customized order and CELEBRATE! One relationship: We want to be your dealership of choice and we believe that the best way to earn credibility with you is to earn your TRUST. We demonstrate integrity. We show respect. We create transparency. Your time, your terms, your needs, your choice! One act of Service at a time: The Plaza Promise- We create Value beyond the sale that happens today by helping to positively empower the community and surrounding areas where we do business.
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2077 Highway 44 West

Inverness, FL

34453

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Showing 633 reviews

November 09, 2020

My appointment was for a check engine light. staff was courteous, and professional. spoke to me about my vehicle. replaced an air filter while there. service time was no less than expected. very satisf More

by GBSAS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Michaels
Nov 10, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for sharing your recent experience with our Service Department and your recommendation. We are happy to know that you were "very satisfied" with the results and that we exceeded your expectations regarding the amount of time taken to perform services to your vehicle. We are always here for you!

November 09, 2020

Gator was so helpful and knowledgeable thank you for everything. Coming in with my New van. Have a New service Dept now Thanks again everybody More

by krisk61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gator , Steven Bowman
Nov 10, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you so much for this 5-star review of your recent visit to our Service Department and for the great feedback on Gator's efforts. We appreciate your feedback and your business!

November 09, 2020

Took 2 weeks to have my car fixed and contacted that it was done. Was told it would take 3 days to get the part in and after that no updates until I called to see if my car was done More

by amccaig6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kingsley
Nov 10, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for the feedback about your recent experience with our Service Department. We welcome all feedback as it helps us to grow and improve and to identify specific areas that may require additional emphasis. We look forward to additional opportunities to serve you again in the future. Thanks again for your feedback.

November 09, 2020

Wow, Amazingly Fast. Took me vehicle in for Software upgrade. Waited less than an hour, walking or drive up is what I did. No appointment More

by scott.7paxton@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bowman, Jeremy Ulecki, Antoine Thomas, Ryan Orr, Roger Jones, Jennifer Michaels, Norman Kingsley
Nov 10, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Outstanding! We are committed to 100% customer satisfaction and are so happy to hear about the "amazingly fast" service you received. We appreciate your business and look forward to the next opportunity to exceed your expectations!

November 08, 2020

Donnye and the guys involved in helping me get into my dream car were amazing. They worked so hard to make me happy. It was a long day, but so worth it. They made us feel like we were family. Love them!! More

by tara_faris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All involved deserve 5 stars. They know who they are, Donnye Franklin
Nov 10, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for this 5-star review of your recent experience with our Sales Department and specifically with Donnye's efforts. Our entire sales team is focused on going the extra mile to help our customers find their perfect car. We're happy when you're happy! Thanks again for choosing Plaza CDJR - we look forward to seeing you again!

November 08, 2020

They are efficient and very friendly, we’ve purchase a couple vehicles here and don’t have any complaints , service wait isnt very long and they make you feel important while you wait More

by CAROLINEAPARKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kingsley
Nov 10, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

We appreciate this great feedback about your recent experience with our Service Department. Customer satisfaction is important to us and we are happy to know that you found our services "efficient and very friendly" and that you felt "important" while the work was being performed on your vehicle. We look forward to the next opportunity to serve you!

November 08, 2020

Serviced the car as per my request and did a good job, although it took longer than I expected for the work done, Only complaint was a full dealership phone system that was out of order for days (waiting More

by Old Farmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bowman
Nov 10, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thanks for this 5-star of your recent visit to our Service Department. And, thanks as well, for the feedback and comments about the temporary glitch in our phone system. We welcome all feedback as it helps us to grow and improve.

November 08, 2020

The lady helping me with service was amazing. Very attentive, patient and helped me with all my questions. i will ask for her every time I get service. More

by glantz.corbin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bowman, Jeremy Ulecki, Roger Jones, Jennifer Michaels, Norman Kingsley
Nov 10, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thanks for this 5-star review of your amazing experience during your recent visit with our Service Department. We strive to provide 5-star experiences to all our customers and truly appreciate your feedback.

November 06, 2020

Fast service. Tech was very friendly and told me all was perfect with my car. Always glad to hear that. Met Donnie, my salesman, while the car was being serviced. Always good to see him, great guy! More

by TWOSPRINGERS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Jones, Donnye Franklin
Nov 10, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thanks for this great review of your recent visit to our Service Department and the fast service you received. Providing top-notch customer service is always our goal!

November 06, 2020

THE TIRES ARE JUST FINE. I WAS VERY UPSET BECAUSE YOUR PHONES WERE NOT WORKING AND I COULD NOT GET AHOLD OF ANYONE AND NO ONE ATTEMPTED TO CALL ME TO LET ME KNOW WHAT WAS GOING ON. I NEEDED A RIDE TO THE More

by itsyermum
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Ulecki, Norman Kingsley
Nov 10, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for sharing this information about your recent experience with our Service Department. Please accept our sincere apology for any inconvenience you have experienced as indicated in your review. Your feedback is appreciated as it will help us to grow and improve the services we offer to our customers.

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