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Plaza Chrysler Dodge Jeep Ram

Inverness, FL

4.6
571 Reviews
At Plaza Chrysler Dodge Jeep Ram, we build relationships one customer, one relationship, one act of service at a time. One customer: We support you with discovering what your most important reasons are for owning a new vehicle. Introducing PLAZA DRiVE: Shop from home. Select your options. Submit your customized order and CELEBRATE! One relationship: We want to be your dealership of choice and we believe that the best way to earn credibility with you is to earn your TRUST. We demonstrate integrity. We show respect. We create transparency. Your time, your terms, your needs, your choice! One act of Service at a time: The Plaza Promise- We create Value beyond the sale that happens today by helping to positively empower the community and surrounding areas where we do business.
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2077 Highway 44 West

Inverness, FL

34453

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Showing 571 reviews

September 30, 2020

The service provided was performed without appointment and completed in a timely manner when the Servixe was complete they washed vehicle and delivered it cleaner than when I brought it in More

by DAVESTEED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bowman, Jeremy Ulecki, Jennifer Michaels, Norman Kingsley
Oct 01, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thanks so much for this 5-star review and recommendation. We work hard to ensure all our customers are 100% satisfied with the services they receive and your feedback tells us that we are right on track. We are here for you and look forward to your next visit!

September 30, 2020

I liked how the repair was explained in detail and appreciated the knowledge of the job by the service department. This was one of the best service departments I have ever dealt with. More

by Devine97
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Jones
Oct 01, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for this 5-star review of your recent visit to our Service Department. We are happy to hear that "this was one of the best service departments I have ever dealt with". We want all our customers to have this exact same experience and appreciate your sharing your feedback. We look forward to working with you again!

September 28, 2020

We dropped off the Jeep for shifter service. Jennifer called us when it was ready and was very helpful, friendly and courteous! She explained the charges and told us to contact her if we had any concerns More

by nwhite20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Michaels
Sep 29, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for providing this review of your recent visit to our Service Department. We are pleased to know that Jennifer's efforts, helpfulness, friendliness, and courtesy made your visit a 5-star experience which is exactly what we strive to provide each and every Plaza CDJR customer. We appreciate your business and look forward to seeing you again!

September 28, 2020

My initial conversation with Norman was pleasant I arrived and received exemplary service from Norman and Ernesto I was wondering if there was anything that would remove love bugs Ernesto spoke of a p More

by kkatchka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernesto , Norman Kingsley
Sep 29, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for this great review of the service you received from Norman and Ernesto during your recent visit to our Service Department. We value all our customers and want them to always have 5-star experiences. Please let us know if you have any suggestions on anything we might have done differently to earn those five stars from you on this or future visits.

September 26, 2020

Good job and fast work. Got me out of there fairly fast add a add a adda add a add a add a addd a word. More

by TomLatty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Steed, George Rudelis
Sep 27, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your experience with the Plaza CDJR Service Department. Our goal is 100% customer satisfaction and a good job and fast work demonstrates our commitment. We are always here for you!

September 24, 2020

Jennifer in the service department was very helpful. Not only did she arrange the service without an appointment, she also respected my time waiting for my vehicle's warranty work to be completed. Accolade More

by arnie_v
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Steed, George Rudelis, Jennifer Michaels
Sep 27, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for your review of your recent visit to our Service Department, your accolades to Jennifer and the Parts Department as well. Our team of professionals is dedicated to providing you and everyone else who visits Plaza CDJR with only the best there is to offer. We are happy to have you as a customer and look forward to working with you in the future!

September 23, 2020

I was greeted immediately and my issue was rectified in a timely manner. The person (Norman Kingsley) taking care of me was very professional and courteous. More

by dacozarts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kingsley
Sep 24, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you so much for this 5-star review of your recent visit to our Service Department. You put a big smile on our faces! Our team is dedicated to providing the best possible services to our customers and your feedback lets us know that we are spot on with our efforts. It's so rewarding to hear your kind words regarding Norman Kingsley's professionalism as well. We appreciate your business!

September 23, 2020

I was meet by Chris Corletta right away and it was great meeting someone from back home area. He was very professional and extremely helpful in making my decision to purchase that day. Maybe he deserves a More

by BLUEGOOSE431
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Corletta
Sep 24, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for this great review of your recent purchasing experience with our dealership. We are thrilled that you found Chris very professional and extremely helpful in making your decision to purchase a vehicle. We are happy that you have joined the Plaza CDJR family and look forward to working with you again in the future. We are here for you!

September 21, 2020

Jennifer was the most pleasant person I have dealt with in a long time. She made it so easy for me even at the end of the day, at the end of the week. When everyone else was so ready to go. Thank you Jenn More

by tablebuzzards4nana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Michaels
Sep 21, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for your review of your recent visit to our Service Department. We appreciate your business and your feedback particularly the comments about Jennifer's efforts. We make customer experience and satisfaction as our priority and welcome feedback on anything we might do to earn 5 stars from you in the future. We look forward to seeing you again!

September 20, 2020

After dropping off truck for service, was called and asked where my key for wheel locks was, I don’t have wheel locks. Was called back, they said they had wrong truck. Wa called later and told parts wou More

by f6146
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steven Bowman
Sep 21, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for your candid review of your recent visit to our Service Department and for bringing this matter to our attention. I'm very sorry we failed to meet your expectations. We set a high bar for ourselves regarding customer satisfaction and I will be reviewing this situation to ensure that our customers receive only the best. All feedback is welcome as it affords us an opportunity to address and improve our services. Thank you again for your review.

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