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Plaza Chrysler Dodge Jeep Ram

Inverness, FL

Overview
Employees
Reviews
Vehicles
4.6
633 Reviews
At Plaza Chrysler Dodge Jeep Ram, we build relationships one customer, one relationship, one act of service at a time. One customer: We support you with discovering what your most important reasons are for owning a new vehicle. Introducing PLAZA DRiVE: Shop from home. Select your options. Submit your customized order and CELEBRATE! One relationship: We want to be your dealership of choice and we believe that the best way to earn credibility with you is to earn your TRUST. We demonstrate integrity. We show respect. We create transparency. Your time, your terms, your needs, your choice! One act of Service at a time: The Plaza Promise- We create Value beyond the sale that happens today by helping to positively empower the community and surrounding areas where we do business.
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2077 Highway 44 West

Inverness, FL

34453

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Showing 633 reviews

January 12, 2021

I had a great experience dealing with Donney my personal sales rep. He was friendly and professional. He listened to my requirements and responded quickly. I would feel comfortable sending anyone over to de More

by ROSEYBETH06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Orr, Donnye Franklin, Michael VanPatten
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Jan 14, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide a 5-star review and recommendation following your recent visit to our dealership. Customer feedback is very important and we are glad to know that Donney was friendly, professional, and listened carefully to your requirements in order to ensure that you received the best possible customer services. We appreciate your feedback and your business!

January 11, 2021

Very professional and friendly atmosphere. Joe Moreno is awesome and made the process very easy! I will definitely advise friends and colleagues to go here for a vehicle. More

by KYLEWFREULER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonia Clark, Jessica Hager, Donnye Franklin, Scott Parker, Michael VanPatten, Joe Moreno, Moses Brown
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Jan 14, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thanks for this 5-star review and recommendation of our dealership. Your feedback that our sales team demonstrated a "very professional and friendly atmosphere" and that Joe Moreno provided outstanding service and made the process very easy is great confirmation of our efforts to provide only the best for all our customers. Congratulation on your new vehicle!

January 10, 2021

The service is and always has been top notch everytime i go in to get my vehicles worked on they are always kind and very fast if not busy More

by JEWELLCHRISTOPHER28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bowman, Jeremy Ulecki, Roger Jones, Norman Kingsley
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Jan 14, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you Jewellchristopher28 for this 5-star review and recommendation following your recent visit to our service department and for letting us know that "the service is and always has been top notch". Your comments are valuable and let us know that we are meeting our goal of providing the best possible services to our customers. We are always here for you!

January 08, 2021

The service department is very friendly and efficient. I am very pleased with my experiences thus far with my new Ram 2500. I feel they are working for me unlike most dealerships I have been too in the past More

by kongstrong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Ulecki
Report | Print
Jan 14, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for this 5-star review and recommendation of our dealership following your recent visit to our service department. We are serious about customer satisfaction and appreciate your feedback that the service staff was very friendly and efficient and that you were very pleased with your experience. We look forward to your next visit!

January 07, 2021

Your salesman Scotty was very helpfull, he went beyond what he needed to do, when I had questions he had answers and was quick on gettings things done! Thank you Scotty! More

by GCAMERON18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bowman, George Rudelis, Scott Parker, Michael VanPatten
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Jan 14, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thanks for taking the time to provide this review and recommendation following your recent visit to our dealership. We appreciate your feedback that our salesman, Scotty, was very helpful and went above and beyond in providing information and expediting the process. Looking forward to seeing you again!

January 06, 2021

Norman the Tech was outstanding, he is very knowledgeable and helpful! He always goes above and beyond to insure I’m completely satisfied! He treats me very well when I schedule my service appointments and w More

by ZUPP60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kingsley
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Jan 14, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thanks for this feedback about your recent visit to our service department and for letting us know that "Norman the Tech was outstanding, he is very knowledgeable" We do our best to accommodate our customers' needs and requirements and are glad to know that you had a positive experience. Our goal is a 5-star review from all our customers and we welcome your feedback on anything we could do differently, or better, to earn a 5-star review next time. Thanks again!

January 06, 2021

They went above and beyond to find and get the exact truck i wanted to surprise my fiance with!!! His dream truck!! Scotty and the team really took great care of me and helped me pull off an amazing sur More

by JESSICA_J_VARGAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antoine Thomas, Ryan Orr, Roger Jones, Scott Parker, Michael VanPatten
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Jan 14, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

We thank you Jessica for a 5-star review and recommendation of our dealership following your recent visit and purchase of a new vehicle. Your feedback about the outstanding efforts of our team is very important to us - we appreciate your business!

January 03, 2021

Joe was great he was very helpful thru the whole process, went thru everything , he was very professional, the floor manager was a great help getting me the price i could afford, and the finance man was grea More

by DWMILLS82ND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antoine Thomas, Michael VanPatten, Joe Moreno
Report | Print
Jan 14, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for this 5-star review and recommendation following your recent visit and purchase of a new vehicle. Your recognition of the professionalism and helpfulness of our staff is very much appreciated. We are happy to have you as our customer and look forward to seeing you again!

January 01, 2021

Over 2 Hrs for Oil Change & Tire Rotation with Appt. Reason was because they were short handed and only had 2 people doing oil changes More

by rcase65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service dept
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Jan 02, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Hello rcase65 and thank you for providing this information about your recent experience with our service department. Please accept our apologies for the extended wait for your vehicle's oil change. Try as we might, unforeseen circumstances creating personnel shortages sometimes occur and may have a domino effect on our delivery timeliness. Your perspective is appreciated and will help us learn and grow as we move forward.

Jan 02, 2021 -

rcase65 responded

Understand short handed understand plans to reschedule appt;s till issue solved. Was compensated

January 01, 2021

Sonia was absolutely fantastic to work. Made everything seamless. Service department is also good. Went in for oil change and left with a new car. More

by beaner5270
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bowman, Sonia Clark
Report | Print
Jan 02, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for this great 5-star review of your recent visit to our service department when you found Sonia's efforts to be "absolutely fantastic". We are serious about customer satisfaction and your feedback demonstrates that we are living up to our commitment to provide the very best services possible to all our customers. We look forward to working with you again in the future!

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