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Plaza Chrysler Dodge Jeep Ram

Inverness, FL

Overview
Employees
Reviews
Vehicles
4.6
633 Reviews
At Plaza Chrysler Dodge Jeep Ram, we build relationships one customer, one relationship, one act of service at a time. One customer: We support you with discovering what your most important reasons are for owning a new vehicle. Introducing PLAZA DRiVE: Shop from home. Select your options. Submit your customized order and CELEBRATE! One relationship: We want to be your dealership of choice and we believe that the best way to earn credibility with you is to earn your TRUST. We demonstrate integrity. We show respect. We create transparency. Your time, your terms, your needs, your choice! One act of Service at a time: The Plaza Promise- We create Value beyond the sale that happens today by helping to positively empower the community and surrounding areas where we do business.
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2077 Highway 44 West

Inverness, FL

34453

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Showing 633 reviews

January 23, 2021

I was nervous at first but they was professional and did a great job. They was nice enough even to deliver my vehicle. I only wish I could have got a better deal LOL on the price LOL Freeman of being cool More

by JARRELLOSCAR311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnye Franklin
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Jan 23, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Hello Jarreloscar311 and thank you for your feedback about your purchasing experience with Donnye. We strive to provide the best possible services to our customers and were happy to deliver your vehicle to you. We are happy to have you as our customer and look forward to working with you again in the future!

January 20, 2021

The overall service I experienced was very satisfactory, Jeremy was very polite and efficient, However, the chairs in the waiting room are the most uncomfortable chairs to sit in . Will try to remember More

by vrudelis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Ulecki
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Jan 20, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you vrudelis for taking the time to review your recent visit to our service department and for the 5 stars based on your overall very satisfactory service experience with Jeremy. We'll also see what we can do to remedy the "uncomfortable chairs" in the waiting area. Thanks again for your review. We appreciate your business!

January 19, 2021

I just purchased a new Pacifica and I am very happy with the treatment of the staff of the purchase from start to finish! Excellent! More

by Stephenm52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Orr, Jessica Hager, Roger Jones, Norman Kingsley, Scott Parker
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Jan 20, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for your 5-star review of your recent visit and purchase of a new Pacifica which you are happy with and for the feedback about your "excellent" experience from start to finish! We are happy to have you as a customer and look forward to seeing you again in the future!

January 19, 2021

This is my 3rd new car from Plaza in 11 years. They always do a great job for me helping me get the exact car I want. It's a pleasure dealing with them. I have sent family members to buy as well. More

by PROFESSORSTEPHEN2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance girl did a great job but I don't remember her name just her great performance, Donnye Franklin
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Jan 20, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide this 5-star review of your visit and purchase of your 3rd new car from Plaza in the last 11 years. We appreciate your years of loyalty and your feedback that "it's a pleasure" dealing with us. We look forward to working with you and anyone your choose to refer to our dealership in the future.

January 18, 2021

Very professional and friendly, kept me informed of what was going on with my truck, and the person that cleaned my truck after the service did a very good job as well. More

by huntnut2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kingsley
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Jan 20, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide this great 5-star review of the "Very professional and friendly" service you received during your recent visit to our service department. We appreciate your feedback and your business!

January 16, 2021

I had a tire replaced. They treated me well. I had a driver bring me home. I walked back from my home to pick my van up. More

by JENN16929
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bowman
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Jan 17, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for this review and recommendation of your recent positive experience with our service department. We strive to provide only the best overall experiences to all our customers, appreciate your feedback, and look forward to the opportunity to serve you again in the future.

January 16, 2021

Had to replace the my Ram 1500 ABS system again. The one put on in August 2019 failed. Replaced it at no cost. Norman said it would take about two hours and he was right on target with time estimate. In an More

by mikeofeild
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kingsley
Report | Print
Jan 17, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you mikeofeild for this 5-star review and recommendation of the services you received during your recent visit to our service department. Your feedback is very important to us, we appreciate your business and look forward to working with you again in the future.

January 15, 2021

Sonia was fantastic. The car buying experience was very easy. Very professional staff. I would definitely recommend plaza to anyone looking to buy a car. More

by beaner5270
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bowman, Sonia Clark
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Jan 16, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for choosing Plaza CDJR for your recent purchase of a new vehicle! We value our customers' feedback and appreciate your comments that Sonia was fantastic, the car buying experience was very easy and your recommendation for others in the market for a vehicle to come to Plaza CDJR. We take customer satisfaction seriously and go the extra mile to ensure that we provide only the best for all our customers. We are always here for you!

January 14, 2021

Very disappointed they do not honer what they tell you. Purchased vehicle in 2018 from them and was told we would get life time oil change at half price. More

by dpast1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeremy Ulecki
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Jan 16, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for taking the time to give us your feedback. We are so sorry that you are "very disappointed" about your recent experience with our Service Department. Our goal is the total satisfaction of our customers, and to provide a positive experience with each and every visit. Additional details about your experience may be helpful in resolving your concern. Please contact our General Manager, Mr. Antoine Thomas, (352) 726-1238 for further clarification and discussion. Thanks again!

January 14, 2021

Jessica provided the best car buying experience ever! I highly recommend Plaza CDJR to anyone in the market for purchasing a vehicle. They were honest and their customer service was impeccable in every in More

by DANTEJONES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Hager
Report | Print
Jan 16, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you DANEJONES for this 5-star review of your recent visit and purchase of a vehicle from Plaza CDJR! And, thank you for letting us know that "Jessica provided the best car buying experience ever!" Your feedback and recommendation are very important to us. We appreciate your business and look forward to seeing you again in the future!

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