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Plaza Chrysler Dodge Jeep Ram

Inverness, FL

4.6
633 Reviews
At Plaza Chrysler Dodge Jeep Ram, we build relationships one customer, one relationship, one act of service at a time. One customer: We support you with discovering what your most important reasons are for owning a new vehicle. Introducing PLAZA DRiVE: Shop from home. Select your options. Submit your customized order and CELEBRATE! One relationship: We want to be your dealership of choice and we believe that the best way to earn credibility with you is to earn your TRUST. We demonstrate integrity. We show respect. We create transparency. Your time, your terms, your needs, your choice! One act of Service at a time: The Plaza Promise- We create Value beyond the sale that happens today by helping to positively empower the community and surrounding areas where we do business.
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2077 Highway 44 West

Inverness, FL

34453

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Showing 633 reviews

February 01, 2021

I bought my first brand new car here, a Chrysler 200. I loved it but after two years needed something more versatile. Went back to see these great people and the put me in a beautiful new 2021 Dodge Ram. I More

by Trista Sylvester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The super nice blond in finance. , Sonia Clark, Michael VanPatten, Joe Moreno
Feb 02, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

The entire team at Plaza CDJR thanks you for such a great review and for your loyalty. We are honored that you chose Plaza CDJR for a second purchase. Your feedback about the excellent customer service received and the efforts of the sales and the finance staff are much appreciated. We are happy when our customers are happy! Enjoy your 2021 Dodge Ram!

Feb 02, 2021 -

Trista Sylvester responded

Thanks guys for the response. My only regret is that I forgot to mention Dale. That guy is hysterical. Kept me entertained during the down times. Sorry Dale, no hard feelings. 😊

February 01, 2021

For the most part I am happy with Plaza. The reason for a 3 star is that I took my Wrangler in for mounting and balancing of 5 tires. The fist thing was that they broke two studs off. That cost me an extra $ More

by HOG_TYED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bowman
Feb 02, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for this review based upon your recent service department visit. Please accept our apology for any problems that may have resulted from the mounting and balancing of your vehicle's tires. We aspire to provide the best services possible to all our customers with every visit. As the General Manager of Plaza CDJR, your comments are important to me. If you would like to further discuss your concerns, you may contact me either by phone or email. Antoine Thomas General Manager (352) 726-1238 www.plazachryslerdodge.com

January 31, 2021

Scott And Sonia at Plaza very friendly and professional. They made the whole experience excellent. Scott followed up after the sale and made sure any open items were taken care of. More

by JOHNSALGADO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonia Clark, Scott Parker
Feb 02, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you JOHNSALGADO for this 5-star review and recommendation based upon your recent sales experience with Scott and Sonia who "made the whole experience excellent." Your feedback is very important to us and we are happy to have you as our customer.

January 29, 2021

I needed new tires on my Dart. They did a good job! Fast and Efficient and Good Pricing. Hats off to Detail for the Courtesy wash and vacuum! More

by annmc0707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Ulecki, George Rudelis
Feb 02, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you annmc0707 for taking the time to submit this great review of your recent service department visit and for letting us know that the work was performed in a fast and efficient manner at a good price. We appreciate your business and look forward to seeing you again!

January 28, 2021

The service department was friendly helpful and professional. I was very satisfied with their work and the price. I would recommend them and I plan to keep my car service by them . Thank you More

by HURLEY_MICHELE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bowman
Feb 02, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you Hurley_Michele for a great review of your recent service department visit and for letting us know that you were very satisfied with the work performed as well as the price. We appreciate your recommendation and look forward to your next visit!

January 27, 2021

I am a repeat customer at Plaza and here is why. In 2017 I bought my 2017 Ram 1500 and all the service was performed at Plaza. I had such a good experience that I returned to Plaza for my new purchase of a More

by MACFRALIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike at Parts Department, Antoine Thomas, Ryan Orr, Roger Jones, David Steed, George Rudelis, Michael VanPatten, Trevon Martin
Jan 27, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you MACFRALIC for choosing Plaza for your vehicle purchasing and servicing requirements. Your comments are important to us and we appreciate your business. Thanks for your years of loyalty and for being our customer.

January 26, 2021

Looked into the problem promptly, and kept me informed as to the progress. A part had to be ordered and I will have to make a return visit which I fully understand. More

by jdjd547
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bowman, Roger Jones
Jan 27, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thanks, jdjd547 for this 5-star review and recommendation based on your recent experience with our service department. We are always here for you!

January 25, 2021

Plaza is awesome !! Had a excellent experience from arriving to going home with a new truck !! All the employees were top notch and honest and non pushy. Our salesman did a awesome job Donnye Franklin More

by Denise Dunnette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnye Franklin
Jan 27, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

The entire team at Plaza thanks you for choosing our dealership for your purchase and for providing this 5-star review of your awesome and excellent experience! Your feedback and recognition of Donnye Franklin's outstanding assistance are greatly appreciated. We look forward to seeing you again!

January 24, 2021

They are friendly, knowledgeable and helpful. They have a good selection of vehicles. The prices are good and they are willing to help make a deal work for you. More

by Mary Moore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael VanPatten, Joe Moreno
Jan 27, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you Mary Moore for this great 5-star review and recommendation for our dealership based upon your recent purchase. Your feedback that you received friendly, knowledgeable, and helpful assistance, and that the prices were good is important to us. We appreciate your business and congratulations on your new vehicle!

January 23, 2021

Quick prompt service.Very professional and courteous.Will use service again.You should accept comments of any length instead of a minimum of 25 words. More

by JOHNANDJAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bowman
Jan 23, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you JOHNANDJAN for a great 5-star review of the quick, very professional, and courteous service you received during your last visit to our service department. We appreciate your business!

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