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Plaza Chrysler Dodge Jeep Ram

Inverness, FL

4.6
633 Reviews
At Plaza Chrysler Dodge Jeep Ram, we build relationships one customer, one relationship, one act of service at a time. One customer: We support you with discovering what your most important reasons are for owning a new vehicle. Introducing PLAZA DRiVE: Shop from home. Select your options. Submit your customized order and CELEBRATE! One relationship: We want to be your dealership of choice and we believe that the best way to earn credibility with you is to earn your TRUST. We demonstrate integrity. We show respect. We create transparency. Your time, your terms, your needs, your choice! One act of Service at a time: The Plaza Promise- We create Value beyond the sale that happens today by helping to positively empower the community and surrounding areas where we do business.
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2077 Highway 44 West

Inverness, FL

34453

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Showing 633 reviews

March 20, 2021

DON'T LEAVE THE DEALERSHIP, WITHOUT GETTING EVERYTHING THE SALEMAN PROMISED. HE LIED STRAIGHT TO MY FACE . OTHERWISE IM HAPPY WITH OUR NEW JEEP CHEROKEE LOREDO. I SHOULD HAVE KNOWN BETTER THEN TRUST A CAR More

by MATTP277
Recommend Dealer
Yes
Employees Worked With
Joe Moreno
March 17, 2021

Dealing over the internet I found Damon responsive. Picking up the truck experience I found to be disorganized and unaccountable. Dealership was filled with Friendly / Nice People! Every More

by Mark C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Gray, Michael VanPatten, Alton Pierce
March 16, 2021

My Husband and I love our new Gladiatior Willys. Donnye in Sales was very professional, helpful and the sale took place very quick. Great experience!! More

by FAMILY4EVER1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnye Franklin
Mar 17, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you FAMILY4EVER1 for providing this feedback about your recent purchase of a new Gladiator Willys and for letting us know that Donnye, in Sales, was very professional, helpful and provided a great purchasing experience. We are serious about customer satisfaction, are happy to have you as a customer and appreciate your business!

March 14, 2021

Got a great deal; Michele in Sales in honest, fair, patient & really listens to what a buyer is looking for/matches their needs with their wants! More

by TERIGENTRY
Recommend Dealer
Yes
Employees Worked With
Michele Smith
Mar 16, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you TERIGENTRY for your review and feedback about the great deal you got and for letting us know that Michele, in Sales, is honest, fair, patient and really works hard to find the buyer their perfect vehicle. Your comments are very important to us - thanks again!

March 14, 2021

They work hard to get me a great deal!They did the extra They work hard to get me a great deal! They did the extra mile to make a win-win sale. Very happy with my truck. More

by Rubio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael VanPatten, Marshall Ryl
Mar 16, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you Rubio for a 5-star review. It is good to know that you are very happy with your purchase! Stop in anytime!

March 10, 2021

Plaza Chrysler Dodge Jeep Ram offers the best selection of Ram Trucks with the best truck prices. Their staff is courteous and helpful without being pushy. More

by TARARICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Parker, Michael VanPatten, Joe Moreno
Mar 13, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you TARARICK for a 5-star review and recommendation following your recent visit and for letting us know that the staff was courteous and helpful without being pushy during your visit. We are serious about providing outstanding customer service!

March 01, 2021

Scott did a great job working with our busy schedules to get the paperwork done at our convenience and even delivered our van! Got everything done on my lunch break and my toddler didn’t have to sit and wai More

by kristenjasinski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Parker
Mar 13, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you Kristenjasinski for your recommendation and for letting us know that "Scott did a great job" of working with your busy schedules to complete paperwork and deliver your new van! We are serious about providing the best possible customer service and your comments affirm that we are right on target with our efforts. We appreciate your time and your business!

February 28, 2021

The sales department and Scott did great, the service department is not. When the truck was serviced before I bought it, they never tightened the oil filter. After a couple of days of vibration it loosen More

by SCHUM2011
Recommend Dealer
No
Employees Worked With
Scott Parker
Mar 13, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you SCHUM2011 for taking the time to provide this feedback about your recent visit to our dealership and for letting us know that our salesperson, Scott, was great. However, you expressed some concern about the service department and questions concerning problems that occurred with the vehicle's oil filter. We take customer satisfaction seriously and work tirelessly to provide only the best services to all our customers. I will be looking into the issues identified in your review to ensure that I have a clear understanding of all the facts and specifics surrounding this situation. I invite you to contact me directly, either by phone or email, so we can talk more about your concern. I look forward to speaking with you. Antoine Thomas General Manager (352) 726-1238 www.plazachryslerdodge.com

February 27, 2021

Sales and administrative personnel are excellent, as was lady doing the contract paperwork. Vehicle is very nice. Salesman was excellent, albeit very busy. However, I was extremely disappointed with finan More

by Military Veteran
Recommend Dealer
No
Employees Worked With
Donnye Franklin, Michael VanPatten
Mar 13, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for your military service and for taking the time to provide this review of your recent visit to our dealership. Your comments about the excellence of the sales and administrative personnel are much appreciated. However, I note you express disappointment with the Finance department regarding various concerns with the finance rate provided based upon your considerable down payment and credit rating status. We strive to provide all our customers 5-star experiences and want you to know that we apologize for failing to meet your expectations regarding questions about the finance issues. I would like the opportunity to speak with you directly to respond to all your questions and can be reached either by phone or email at your convenience. Antoine Thomas General Manager (352) 726-1238 www,plazachryslerdodge.com

February 20, 2021

My wife and I love our new 2021 Ram 1500 Big Horn/ Lone Star. Thank you for getting us back into a Ram. We are thrilled. More

by eddiegromlingjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Jones, Scott Parker
Feb 21, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you eddiegromlingjr for this great 5-star review of your recent experience purchasing a new 2021 Ram 1500 Big Horn/ Lone Star and for letting us know that both you and your wife love your new truck. Customer satisfaction is a top priority for us and we are happy to know that you both love your new vehicle. Enjoy your new truck and stay safe. We appreciate your business!

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