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Plaza Chrysler Dodge Jeep Ram

Inverness, FL

4.6
687 Reviews
At Plaza Chrysler Dodge Jeep Ram, we build relationships one customer, one relationship, one act of service at a time. One customer: We support you with discovering what your most important reasons are for owning a new vehicle. Introducing PLAZA DRiVE: Shop from home. Select your options. Submit your customized order and CELEBRATE! One relationship: We want to be your dealership of choice and we believe that the best way to earn credibility with you is to earn your TRUST. We demonstrate integrity. We show respect. We create transparency. Your time, your terms, your needs, your choice! One act of Service at a time: The Plaza Promise- We create Value beyond the sale that happens today by helping to positively empower the community and surrounding areas where we do business.
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2077 Highway 44 West

Inverness, FL

34453

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Showing 687 reviews

January 10, 2025

Before buying a new or used car from a dealer, you should look at how its run, from Sales and Service to its General Manager. If a General Manager can't spend the time to call a customer that has questions More

by Just Bob
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Nenadic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Crowe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback. I sincerely apologize for any frustration or inconvenience you have experienced during your recent interaction with us. We take customer satisfaction very seriously and I regret that we did not meet your expectations. I understand the importance of clear communication and timely responses, and I want to personally assure you that your concerns want to being addressed. I would be happy to discuss any questions you may have regarding our products or services. Please feel free to reach out to me directly at 352-726-1238, or let me know a convenient time for me to contact you. We value your business and hope to have the opportunity to restore your confidence in our dealership. Kind regards, Joshua Crowe General Manager Plaza CDJR 352-726-1238 Joshua.crowe@plazachryslerdodge.com

Jan 12, 2025 -

Just Bob responded

Hello Mr. Crowe, I tried contacting the Service Manger for over two weeks, I then tried to contact you. As you didn't return my calls, I assumed you were ghosting me too. I understand people get busy and can't return a call immediately, but my car was serviced on 12/21/24 and here we are, three weeks later and only after I write a review you are willing to talk to me. You, the Service Manager, and the Service Desk have my contact number in voice mails and notes. Please call me anytime. Bob

Jan 12, 2025 -

Just Bob responded

See below...

Jan 12, 2025 -

Just Bob responded

See below...

January 09, 2025

Easy to work with. Fair pricing good service we’ve owned Chryslers for years and love the stow and go feature in our new Pacifica More

by jacksasso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Krissy Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Moore, Jonmichael Coakley
January 08, 2025

Moise was able to recommend a vehicle with all the bells and whistles which fir my family’s budget. More

by jaimeluistorres2md
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Finch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krissy Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moise Juste
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2025

Did not supply the other key fob they said they would find for me and now won't return my calls. Did not do any of the maintenance that was listed on Carfax.Discuting experience. Would not recommend t More

by jclewis54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stephen Scinlari
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Norris
Jan 09, 2025 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback. We sincerely apologize for the experience you’ve had, as it does not meet the high standards of service we strive to provide. We understand your frustration regarding the missing key fob and the maintenance items not being addressed. We take your concerns seriously and would like to resolve the issue as quickly as possible. Please contact us directly at 352-726-1238 or joshua.crowe@plazachryslerdodge.com so we can work towards a solution. We value your business and hope to have the opportunity to make things right. Best regards, Joshua Crowe General Manager Plaza CDJR

January 04, 2025

The dealership was very willing to deal with me, however another dealership gave me one price and it was take it or leave it. More

by S_KURYLOWICZ
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Moise Juste
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

They are very nice. They worked with me. They gave us a great deal on the truck. More

by MPA1997408
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Moore
December 29, 2024

Jason was very professional and personal. He made me feel at ease and not pressured like I’ve been with other salesmen in the past. I would gladly buy another vehicle from him should I ever More

by scwhiteman3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Newton
December 29, 2024

Very good service and attention to detail . Manager is every helpful in getting everything ready More

by DONNA.EISENHUTH.7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Scinlari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moise Juste
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Spears, Tom Gupton, Ron Moore, Matthew Newton
December 27, 2024

Excellent communication and customer service very efficient and easy to do business with thanks for the great deal on the vehicle and thanks Brian for being so amazing More

by CUTTINUP0721
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2024

My wife and I recently purchased a vehicle from Plaza CDJR. The entire buying experience was made effortless with the tremendous assistance provided by Tom Gupton and Krissy Lander. More

by scgreen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krissy Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gupton
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