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Plaza Chrysler Dodge Jeep Ram

Inverness, FL

4.6
633 Reviews
At Plaza Chrysler Dodge Jeep Ram, we build relationships one customer, one relationship, one act of service at a time. One customer: We support you with discovering what your most important reasons are for owning a new vehicle. Introducing PLAZA DRiVE: Shop from home. Select your options. Submit your customized order and CELEBRATE! One relationship: We want to be your dealership of choice and we believe that the best way to earn credibility with you is to earn your TRUST. We demonstrate integrity. We show respect. We create transparency. Your time, your terms, your needs, your choice! One act of Service at a time: The Plaza Promise- We create Value beyond the sale that happens today by helping to positively empower the community and surrounding areas where we do business.
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2077 Highway 44 West

Inverness, FL

34453

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Showing 633 reviews

September 03, 2021

Michell and Damon are wonderful, Mike was a jerk! my wife and I were made to feel like it was a bother to just let us sign the paperwork because it was lunchtime which took only 3 minutes. More

by Steveb
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Damon Gray, Michael VanPatten, Michelle Evans
Sep 06, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Hello Steve and thank you for sharing this feedback about your recent experience with our Sales Department, particularly Michell and Damon who were wonderful. We strive to provide 5-star experiences to all our customers and apologize that you did not received that level of service during this visit from everyone with whom you dealt during your purchase. Please accept our sincere apology. We want you to know that the situation you've described is not typical for your dealership. Your business is very important to us and I hope we can regain your trust. Please contact me directly by phone or email if you would like to further discuss your experience. Antoine Thomas General Manager (352) 726-1238 www.plazachryslerdodge.com

August 30, 2021

They really help me was hands on very professional keep me informed about what was going on Michele Smith was very very nice this is my second car from them More

by rootmaan1972
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael VanPatten, Michele Smith, Chelsea Miller
Sep 06, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you rootmaan1972 for a 5-star review of your recent purchasing experience with Michele Smith who was very nice, along with the rest of the staff who were very professional and kept you informed throughout the process. We appreciate your recommendation and your business!

August 26, 2021

Chelsea was great from the start. Her and manager got us to where we wanted to be. Definitely will be back I'm the future. More

by hknight8991
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Miller
Aug 28, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you hknight8991 for this 5-star review of your recent purchase of a vehicle from our dealership. Your comment that Chelsea, our salesperson, "was great from the start" is much appreciated. Congratulations on your purchase! We look forward to seeing you again in the future!

August 25, 2021

The people well friendly and overall it was a nice environment to be around. They work with me very well and help me out with everything very quick. More

by Apadilla.25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael VanPatten, Chelsea Miller
Aug 28, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you Apadilla.25 for this 5-star review and for letting us know that you received great customer services, the people were friendly and it was a nice environment. We appreciate your review, your recommendation and your business! Congratulations on your new vehicle!

August 24, 2021

Michelle took very good care of me and my wife. Explained everything perfectly and we enjoyed our time with her. We will go back to Michelle. More

by HAROLDSTEPHENS434
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michelle Evans
Aug 28, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you HAROLDSTEPHENS434 for letting us know that Michelle took very good are of you and your wife and explained everything perfectly during your recent purchasing experience. We look forward to seeing you again!

August 21, 2021

Michele Smith was on the ball helping us get this van. She was really nice and definitely got us talking about everything. When we need another work van I will definitely call her first! More

by Dragonhvacbydon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Smith
Aug 22, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you so much Dragonhvacbydon for providing this great feedback about your purchasing experience with Michele Smith who was really nice and helpful. We appreciate your recommendation, your business and look forward to seeing you again in the future!

August 21, 2021

Wonderful service!!! Michele was amazing! Everything was completed in a timely manor and I appreciate all of the hard work to do so! Thank you, Plaza! More

by Gretelkirchner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon Gray, Steven Bowman, Scott Parker, Michele Smith, Marshall Ryl, Andrew Miller, Chelsea Miller, Michelle Evans
Aug 22, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for this review of the "wonderful service you received from Michele who was amazing during your recent purchasing experience. We are serious about providing the best services possible to all our customers and appreciate your recommendation. Welcome to the Plaza CDJR family!

August 20, 2021

Michelle was very helpful in purchasing a car remotely and a second car that required an extend test drive. She went the extra mile to help me make a special person in my life feel the dream of a new car! More

by Matt hoak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Ulecki, Michele Smith, Michelle Evans
Aug 22, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you Matt Hoak for letting us know that Michelle who went the extra mile and was very helpful in purchasing a car remotely and a second car that required an extend test drive. We appreciate your recommendation and your business!

August 20, 2021

Very happy with our experience! They made sure I was happy with my choice and made the deal work! We are returning customers to Plaza! And will definitely be back! More

by neonamber1211
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Smith
Aug 22, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you neonamber1211 for letting us know that you are very happy with your purchasing experience and the assistance of Michele Smith who made the deal work. We value your loyalty and look forward to seeing you again in the future!

August 20, 2021

Michelle was great. Had a slight instance with another gentleman and ended up leaving. But the manager and Michelle quickly fixed and went above and beyond my expectations. More

by Mcase3644
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Smith
Aug 22, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thanks Mcase3644 for this feedback about your purchasing experience with Michele Smith who was great and went above and beyond to ensure that your experience was amazing. We appreciate your business!

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