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Plaza Chrysler Dodge Jeep Ram

Inverness, FL

4.6
687 Reviews
At Plaza Chrysler Dodge Jeep Ram, we build relationships one customer, one relationship, one act of service at a time. One customer: We support you with discovering what your most important reasons are for owning a new vehicle. Introducing PLAZA DRiVE: Shop from home. Select your options. Submit your customized order and CELEBRATE! One relationship: We want to be your dealership of choice and we believe that the best way to earn credibility with you is to earn your TRUST. We demonstrate integrity. We show respect. We create transparency. Your time, your terms, your needs, your choice! One act of Service at a time: The Plaza Promise- We create Value beyond the sale that happens today by helping to positively empower the community and surrounding areas where we do business.
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2077 Highway 44 West

Inverness, FL

34453

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Showing 687 reviews

February 03, 2025

Very pleasant experience, they had the tru k i wanted and made a good deal too buy More

by jimdunne5682
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Krissy Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moise Juste
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

The staff were very nice. They worked hard to get me the best possible deal on the vehicle I wanted. More

by williamrosado1418
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Krissy Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Goodpaster
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

Overall I am pleased with the purchase of my 2019 RAM truck. Sales and finance process was very good. Service department assistance has been very good. Had previously purchased a truck in 2016+2017.. More

by redsedan33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Finch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krissy Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Borrero(5stars)
January 28, 2025

Brian Jones was great, very knowledgeable about the pickup and the process and paperwork, we called in advance and he was ready to see us when we arrived. Great Experience More

by RSHAHAN1955
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krissy Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gupton
January 26, 2025

The staff were very nice. They worked hard to get me the best possible deal on the vehicle I wanted. More

by jody.shiff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Krissy Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Vybiral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moise Juste
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Brian was great. He got us through in a timely fashion all the paperwork for us he got us the vehicle that we were satisfied with More

by RSHAHAN1955
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krissy Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2025

Sam was awesome including the staff that helped us get into another vehicle ! I would definitely recommend this dealership for your next purchase. Very honest and great service on the vehicle that I purch More

by tabaresmarion
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Krissy Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gm was awesome. , Sam Spears
January 17, 2025

Great service,they are friendly there and the Manager Josh is very nice guy,I will definitely go back there again if I decide to get another car More

by scrowe535
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Scinlari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moise Juste
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Spears, Tom Gupton, Ron Moore
January 17, 2025

John was very helpful as we're the supporting staff! I am very happy with the vehicle purchased More

by VICTORVODICKA1952
Recommend Dealer
Yes
Employees Worked With
John?
January 10, 2025

One of the things you should look at when you buy a new or used car from a dealer, is the service department. If this department is not run by a competent manager the service on your car will suffer. Simpl More

by Just Bob
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Nenadic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback. I deeply regret that your experience with our service department has not met the high standards we strive to uphold. Please accept my sincerest apologies for the frustration caused by the lack of communication and follow-through you experienced. Your concerns regarding the quality of service and the responsiveness of our team are concerning, and I assure you that this is not reflective of the service we aim to provide. I would appreciate the opportunity to discuss your specific situation and work toward resolving any outstanding issues you may have. Please feel free to contact me directly at 352-726-1238 or let me know a convenient time to reach out. We are committed to making improvements in our service department and restoring your trust in our dealership. Thank you for your patience, and I look forward to hearing from you soon. Kind regards, Joshua Crowe General Manager Plaza CDJR 352-726-1238 Joshua.crowe@plazachryslerdodge.com

Jan 12, 2025 -

Just Bob responded

Hello Mr. Crowe, I tried contacting the Service Manger for over two weeks, I then tried to contact you. As you didn't return my calls, I assumed you were ghosting me too. I understand people get busy and can't return a call immediately, but my car was serviced on 12/21/24 and here we are, three weeks later and only after I write a review you are willing to talk to me. The sad part is, if the Service would have returned my call or at least the second call the issued would have been resolved. You, the Service Manager, and the Service Desk have my contact number in voice mails and notes. Please call me anytime. Bob