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Plaza Chrysler Dodge Jeep Ram

Inverness, FL

4.6
633 Reviews
At Plaza Chrysler Dodge Jeep Ram, we build relationships one customer, one relationship, one act of service at a time. One customer: We support you with discovering what your most important reasons are for owning a new vehicle. Introducing PLAZA DRiVE: Shop from home. Select your options. Submit your customized order and CELEBRATE! One relationship: We want to be your dealership of choice and we believe that the best way to earn credibility with you is to earn your TRUST. We demonstrate integrity. We show respect. We create transparency. Your time, your terms, your needs, your choice! One act of Service at a time: The Plaza Promise- We create Value beyond the sale that happens today by helping to positively empower the community and surrounding areas where we do business.
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2077 Highway 44 West

Inverness, FL

34453

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Showing 633 reviews

March 18, 2022

Excellent service and needs taken care of. I recommend Michelle Evans. She makes you feel at home. Anything wrong . They’re always there to help and correct any issues. More

by ALICIAPEREZ423
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Evans
March 18, 2022

My car buying experience went very smooth for what sometimes can be very stressful. Michelle Evans was very pleasant and helpful. I feel like they worked with me to make my used vehicle purchase as re More

by jspilatro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Evans
March 17, 2022

They take care of me ever time come in to dealer very happy with them More

by KEITHLEY.DEWAYNE809
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael VanPatten, Michele Smith
March 14, 2022

Very honest dealership. Highly recommend. The general sales manager Ryan, and Michele Smith were a pleasure to deal with. More

by Ninapastina81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Orr, Michele Smith
March 11, 2022

Mrs. Evans Accomplished everything I ask for in a timely manner. She was courteous and professional. The whole staff at Plaza Chrysler Jeep Dodge Ram was More

by rhanak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon Gray, Ryan Orr, Michael VanPatten, Michelle Evans, Joshua Thonen, Lloyd Kennedy
February 24, 2022

Excellent vehicles. Unfortunately, horrible communication with parts and service. Ex recalls( there where 2). The 1st one I initiated the call to parts. Extensive wait f More

by margaretmim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Perez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike. Manager in parts
Feb 25, 2022 -

Plaza Chrysler Dodge Jeep Ram responded

Hello Margaretmim and thank you for sharing your concerns about your experience with our Parts Department. I offer a sincere apology for the communication difficulties you describe in your review. Our goal is to provide the best services possible to all our customers. Customer feedback is important and helps us to improve the services we offer. This information will be included in our ongoing efforts to make necessary improvements and will be given serious consideration. I am available to further discuss your experience and concerns if you are inclined to do so. I can be reached by phone or email. Thanks again for this feedback. Antoine Thomas General Manager (352) 726-1238 www.plazachryslerdodge.com

February 22, 2022

Dealing with Michelle Evans made the car buying experience so simple for me. She was amazing to deal with and it felt like dealing with a family member or friend there was no stress at all. The ent More

by DANAMIDDLETON12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Jones, Michael VanPatten, Michelle Evans, Darrin Elpers
Feb 23, 2022 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you DANAMIDDLETON12 for this 5-star feedback about the outstanding services provided by Michelle Evans, who made the purchasing experience simple, treated you like a family member and looked out for your best interests throughout the process. We are serious about customer satisfaction, appreciate your recommendation, your business and look forward to your next visit! We are always here for you!

February 18, 2022

Joshua made the purchasing process easy. He cleared up the confusion listed in the vehicle details online so we could make a decision on a trip to the dealership, and test drive the vehicle. More

by davidtranger
Price
Recommend Dealer
Yes
Employees Worked With
Michael VanPatten, Joshua Thonen
Feb 21, 2022 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you davidtranger for this 5-star review of your recent purchasing experience with the assistance of our Sales associate, Joshua, who made the process easy, answered all your questions and was available throughout the process. Your comments about our Finance associate being direct and supportive in closing the sale are also much appreciated. Your recommendation and your business are very important to us!

February 16, 2022

Easiest car buying experience ever! Michelle was great and basically made the deal over the phone. Best car prices in the area. More

by texpress17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Evans
Feb 21, 2022 -

Plaza Chrysler Dodge Jeep Ram responded

Hello texpress17 and thank you for this 5-star review of your recent visit to our used vehicle department. Your comments that Michelle "was great" and that we have the "best car prices in the area" are very much appreciated. Congratulations on your purchase! We appreciate your recommendation and your business!

February 14, 2022

I found the car I wanted on the Website. Sales man Scott Parker followed up and I have my car now! It was the best buying experience I have had buying a car from the beginning to the end. Pl More

by becky.trowell
Recommend Dealer
Yes
Employees Worked With
Scott Parker
Feb 14, 2022 -

Plaza Chrysler Dodge Jeep Ram responded

Hello Becky and thank you for this 5-star review of your recent purchase of a new Dodge from our dealership and for letting us know that Scott Parker ensured a very positive experience from beginning to end. Congratulations on your purchase of a new Dodge! We appreciate your recommendation and your business!

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