Plaza Chrysler Dodge Jeep Ram

Everyone was professional and polite displayed a willingness to be helpful. No high pressure salesman. willingness to be helpful. No high pressure salesman. More

IT WAS A QUICK AND EASY PROCESS WITH THESE GUYS. WOULD RECOMMEND TO OTHERS ALSO WOULD RECOMMEND TO OTHERS ALSO More

My husband and I were interested in purchasing a vehicle listed on the internet. He had several conversations with Shelby regarding the vehicle. We contacted Shelby and stated we were on our way to the de listed on the internet. He had several conversations with Shelby regarding the vehicle. We contacted Shelby and stated we were on our way to the dealership to purchase the vehicle. Her response was “Ok”. We drove 3 hours only to be told when we arrived that the vehicle had been sold the previous night. Seriously? Do you not have computers with inventory listed? Is it too difficult to say “It’s been sold” before we drive 3 hours? The sales person then suggested a vehicle 2 years older than the one we were interested in. The general manager offered to fill our tank. Absolutely the worst customer service of any car dealership I have ever had. After reading other reviews, this seems to be their regular pattern. I am doubting the vehicle was ever even there and feel like we dodged a bullet by not purchasing from this dealership. More

I've always enjoyed the ser at Plaza over the years. Thanks, will pass it on Thanks, will pass it on More

I would recommend them to my friends and family. I will be back for the Jeep Grand Cherokee. I will be back for the Jeep Grand Cherokee. More

Best experience I have ever had purchasing and trading in a vehicle. From the amazing sales staff of Chris and Brian to the finance department they were just really professional and NO BULL. I would recomme a vehicle. From the amazing sales staff of Chris and Brian to the finance department they were just really professional and NO BULL. I would recommend to anyone to visit them for your next purchase. First time buying a car that it didn't feel like I was getting trapped or fed a line of bull. These guys shoot straight. More

The detailing of the vehicle could have been more thorough windows were not completely cleaned and paint on hood behind bug deflector wasn’t cleaned thorough windows were not completely cleaned and paint on hood behind bug deflector wasn’t cleaned More

Great experience and would recommend to anyone . Salespeople were helpful and Chris our salesman really helped Salespeople were helpful and Chris our salesman really helped More

This dealer sold me a lemon. HOWEVER!! I was offered to come back in immediately and offered me a fine solution. They even washed out my previous deal and reapplied to another v HOWEVER!! I was offered to come back in immediately and offered me a fine solution. They even washed out my previous deal and reapplied to another vehicle to make it right. Special thank you to the dealship sales manager Jeff the general manager Josh Chris the salesman (x2) dealing with. Also Krissy in finance all wonderful. Family history 33 years sting and has now fixed it to where I would come back another 34 more. If something goes wrong they will make it right with a fight. Please go see them before anywhere else time wise I was in the dealer for 2 hours and 2 time only 3 hrs total time and that's with fixing a issue at hand. Thank you all so much to the entire team at inverness dodge and jeep. More

***Buyer Beware**** Before choosing this dealership, please be sure to read the reviews, and read every single paper before signing. There is No communication whatsoever, between sales and service. Had please be sure to read the reviews, and read every single paper before signing. There is No communication whatsoever, between sales and service. Had an issue with a vehicle purchased on 9/2/23 (check engine light came on as soon as I got home), and had to get the GM involved. Was told to come back on a certain day and time for service, once their service had no idea, I was coming in, said they weren’t told, and I could not be assisted, because there’s limited staff on the weekends. I don’t live in Inverness. Was then, told by service to expect a phone call on the following Monday, which never happened, I had to call them only to be told, they had not gotten around to my issue, because they were busy attending to other customers. Not until the GM was spoken to, my issue was resolved, by Pearson Nissan on 9/15/23. Would never return or recommend these folks. The GM/ Josh, was really willing to help, more than I can say for staff. People tend to forget, customer service makes all the difference. More