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This rating includes all service center reviews, with more weight given to recent reviews.
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1,306 Reviews of Plaza Cadillac - Service Center
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November 04, 2018
. Needed Battery I was seen immediately upon arrival without an appointment. Steve W. was my CSR. My battery was giving me problems. Totally covered! Thank You for y I was seen immediately upon arrival without an appointment. Steve W. was my CSR. My battery was giving me problems. Totally covered! Thank You for your help! More
by 3jana1
Verified CustomerEmployees Worked With
Steve Wiggins
November 04, 2018
Battery fix I have owned my Caddilac for 6 months. I love Cathy (Yes, I named her), and Plaza Cadillac took very good care of her. I will use Plaza Cadillac for a I have owned my Caddilac for 6 months. I love Cathy (Yes, I named her), and Plaza Cadillac took very good care of her. I will use Plaza Cadillac for all my service needs. More
by Cathy Cadillac
Employees Worked With
Steve
November 03, 2018
Well done Plaza outperformed the previous Cadillac dealership I was working with. The work was done quickly and done well and the people were friendly and knowl Plaza outperformed the previous Cadillac dealership I was working with. The work was done quickly and done well and the people were friendly and knowledgeable. More
by mmitchell6
Employees Worked With
Service department
November 02, 2018
Great service all the time very nice and clean The service is great and the staff is always friendly and welcoming I like the Plaza Cadillac they will definitely get things done ? on time The service is great and the staff is always friendly and welcoming I like the Plaza Cadillac they will definitely get things done ? on time More
by ANGELDMA1
Employees Worked With
John Giovanetti
November 01, 2018
Camera recalibration I have been going to this dealer for over 10 years, and they always exceed my expectations. I came in without an appt., and Athena got me in and ou I have been going to this dealer for over 10 years, and they always exceed my expectations. I came in without an appt., and Athena got me in and out in no time. Beyond pleased! More
by ITZFUN03
Employees Worked With
Athena was the service advisor.
October 31, 2018
The service was excellent. Steve did a great job explaining the work that was preformed. He answered all of my questions. The car was returned clean and running great. Thanks ag Steve did a great job explaining the work that was preformed. He answered all of my questions. The car was returned clean and running great. Thanks again. More
by LSTONE342002
Employees Worked With
Steve Wiggins
October 29, 2018
Great Service I call Plaza Cadillac service with a dead battery. I had a doctor appointment and didn’t want to change it. Harry from the service department call an I call Plaza Cadillac service with a dead battery. I had a doctor appointment and didn’t want to change it. Harry from the service department call and set it for the road service to come to my house. Jim arrived and installed the new battery with plenty of time for me to make my appointment. What a great team. More
by KELLYSELA
Employees Worked With
Harry in the service department and Jim from the road service.
October 27, 2018
Service with s smile Just recently moved here when engine light came in. Was able to quickly make appointment and had some serious problems with the car. Was given a loane Just recently moved here when engine light came in. Was able to quickly make appointment and had some serious problems with the car. Was given a loaner while repairs were made and got the car back the following day. Can’t ask for better than that, thanks Steve Wiggins. Walt More
by Bigwdaddy
Employees Worked With
Steve Wiggins
October 27, 2018
Excellent experience Well organized. Vehicle was expected and taken promptly to be serviced. Work performed in a proper manner while the customer is treated to water and c Well organized. Vehicle was expected and taken promptly to be serviced. Work performed in a proper manner while the customer is treated to water and coffee as well as fresh donuts. Work performed in a timely manner. More
by EBUZZ1989
Employees Worked With
Steve Wiggens handled everything for me
October 25, 2018
ATS V 2016ATS V. Love the style and performance but had problems with torque converter.,transmission,and rear end.All under warranty (27000mi.) Now better 2016ATS V. Love the style and performance but had problems with torque converter.,transmission,and rear end.All under warranty (27000mi.) Now better than new.Wish I could post a picture! Love my. V. More
by Black
Employees Worked With
Steve, service advisor , Greg Yager
