Plaza Cadillac - Service Center

Dead battery replacement This dealership’s service department has always been professional and friendly and always trying to help the customer. A great service crew from the t This dealership’s service department has always been professional and friendly and always trying to help the customer. A great service crew from the top down! More

First visit to Plaza Cadillac I was late for the appointment but still got in. Service staff was professional and friendly. Kept me informed about the service and completed it prom I was late for the appointment but still got in. Service staff was professional and friendly. Kept me informed about the service and completed it promptly. More

Service of my vehicle Everything is just fine and I get and do all my service work at Plaza Cadillac. All is good...... All is good... All is good Everything is just fine and I get and do all my service work at Plaza Cadillac. All is good...... All is good... All is good More

Impressed A shout out to Harry in service very professional and accommodating did not get everyone’s name in the service dept but all were helpful A shout out to Harry in service very professional and accommodating did not get everyone’s name in the service dept but all were helpful More

Wonderful service very thorough I’m pleased with the service I receive at Plaza Cadillac. The customer service is remarkable not to mention sometimes I’m unable to keep my appointmen I’m pleased with the service I receive at Plaza Cadillac. The customer service is remarkable not to mention sometimes I’m unable to keep my appointment times. They not only reschedule me but they do it with a smile and friendly attitude. I appreciate the fact that they pay attention to detail what needs to be done to my car. Instead of trying to sell me things I don’t really need. Did I mention the free WiFi coffee and donuts ... Oh yeah and thank you for my car wash also. If my wait is long I can’t tell. I’m too busy watching tv in their lounge, or surfing the internet off of their WiFi, or outside looking at the car inventory dreaming of a new car one day! Thank you so much. I appreciate all the staff at Plaza Cadillac. Sincerely satisfied loyal customer Tomika Jones More

Frozen entertainment screen Needed a replacement screen. The part was available on my appointment date and installed in less time than was originally stated. Great job service de Needed a replacement screen. The part was available on my appointment date and installed in less time than was originally stated. Great job service department. More

Fantastic Service Very professional staff and quick repair. Everyone was great! It was a pleasure having my car serviced at Plaza Cadillac I will definitely recomme Very professional staff and quick repair. Everyone was great! It was a pleasure having my car serviced at Plaza Cadillac I will definitely recommend Plaza and the entire staff More

Friendly, efficient, always pleased with quick service and c I am very happy dealing with Plaza Cadillac, whether it is for when I purchase a new vehicle or come on for service. I hear horror stories about other I am very happy dealing with Plaza Cadillac, whether it is for when I purchase a new vehicle or come on for service. I hear horror stories about other car dealerships and feel very secure at Plaza. More

Great service! Quick app appointments for my Cadillac EXT. Service staff has good attention to detail and positive customer communication. My truck is always spotles Quick app appointments for my Cadillac EXT. Service staff has good attention to detail and positive customer communication. My truck is always spotless when returned to me with all repair and service requests completed. More

Service department I was preparing to leave for the holidays when my check engine light came on. I called and spoke with Steve. He said there were no openings for the I was preparing to leave for the holidays when my check engine light came on. I called and spoke with Steve. He said there were no openings for the next two days. I explained my situation and he worked me in. The service department resolved my problem and I was on my way to visit grandchildren for Christmas. Great job Steve and service department. This is the second time your service department has exceeded my expectations. More