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Plaza BMW
Creve Coeur, MO
295 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 295 reviews
April 14, 2024
When i say the best service ever I have a old BMW and the service is still the best if I can give Plaza 1000 I would i called they got me in the price reasonable can u believe the video on your car amazing s service is still the best if I can give Plaza 1000 I would i called they got me in the price reasonable can u believe the video on your car amazing system wow this is the first I have ever seen a video about your car. Plaze u guys are the best thank you More
by Latasha99
Employees Worked With
Riley Hickey
April 08, 2024
Wouldn't recommend for Service needs! Communication nonexistent. Actually servicing nonexistent. Lacks Customer Service and professionalism. Many problems over the span of 7 days, but Communication nonexistent. Actually servicing nonexistent. Lacks Customer Service and professionalism. Many problems over the span of 7 days, but end of story is not 1 call was made to me about anything. I was given the wrong information about charging the electric car I was given without a choice. No one returned my calls when I called to check on status. After 7 days, I picked my car up and not 1 of the items was addressed. Not the brakes, inspection and emissions. They didn't even wash it for me. What was the purpose of waiting weeks for my appointment? Brakes can be replaced in a few hours let alone a few days! Oh and the other 3 items, were repeat issues from a November service appointment that weren't resolved. I will drive out of my way to avoid this dealership and drive to one that can address my concerns (all covered under warranty as this is year 1 of this car) with communication and awareness in a timely manner. More
by Jenn
Employees Worked With
Paul Badgett
April 07, 2024
Dealership is attractive and everyone who we met was polite. Bradley did a nice job with explaining all of the paperwork and car functions. It was a pleasure experience dealing with him. polite. Bradley did a nice job with explaining all of the paperwork and car functions. It was a pleasure experience dealing with him. More
by Fred
Employees Worked With
Bradley
March 31, 2024
I got terrific service for my BMW, especially from Caroline in the service department. She was friendly, professional, and courteous -- something you don't see every day! Caroline in the service department. She was friendly, professional, and courteous -- something you don't see every day! More
by Peggy
Employees Worked With
Caroline Boaz
