
Plaza BMW
Creve Coeur, MO
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Plaza has been a pleasure to deal with, and can’t thank Scott and Kris enough for their service and professionalism. Quality sales support at every level. We felt well taken care of throughout the process. Scott and Kris enough for their service and professionalism. Quality sales support at every level. We felt well taken care of throughout the process. More
This past weekend, I was in for service on my SUV and as usual The Plaza was able to accommodate by providing a shuttle back home with great customer service. During my 20 minute ride I had the opportunity usual The Plaza was able to accommodate by providing a shuttle back home with great customer service. During my 20 minute ride I had the opportunity to speak with the driver as we discussed my next BMW SUV purchase, the driver listened, probed, and was able to give in detail the type of vehicle that he thought was best for me after I provided the details of what I wanted. Milo, your overall knowledge of SUV’s was extraordinary and impressive, thank you for taking the time with so much care to recommend my next vehicle. You’re in the wrong department my friend you need to be in the front showroom! I’m sure there is a training program for future sales consultant. More
Personable and knowledgeable staff. Prompt service and keeps customer informed during service appointments. Easy appointments for service. Prompt service and keeps customer informed during service appointments. Easy appointments for service. More
Excellent service department. Paul Badgett goes above and beyond for his customers. I always leave with the job done right at a fair price. Paul Badgett goes above and beyond for his customers. I always leave with the job done right at a fair price. More
Poor communication both times I visited. Cost me money up front to get car fixed when I had a warranty. Took a month to get reimbursed. They don’t honor appointments made or their word for r Cost me money up front to get car fixed when I had a warranty. Took a month to get reimbursed. They don’t honor appointments made or their word for returning calls. More
I had a fantastic buying experience at Plaza Motors. Had been searching for a BMW Z4 and Bradley Stephens was fabulous to work with. I drove up from Tennessee and he had me in and out in less than 2 h Had been searching for a BMW Z4 and Bradley Stephens was fabulous to work with. I drove up from Tennessee and he had me in and out in less than 2 hours! I could not be happier! More