Plaza BMW
Creve Coeur, MO
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I found my overall experience complete. Great customer service, responsive, informative, and cordial. Having this trifecta is difficult including adding the caveat my purchase was out of st Great customer service, responsive, informative, and cordial. Having this trifecta is difficult including adding the caveat my purchase was out of state. Bradley in sales was superb and equal backing from Kris in finance. More
Riley greeted me upon arrival, reviewed the requested services and made suggestions of other items needing to be addressed - both immediate and for future visits. Car was serviced and I was on my way i services and made suggestions of other items needing to be addressed - both immediate and for future visits. Car was serviced and I was on my way in an expeditious manner. More
My experiences have been very positive with the service department with personable, professional and effective service writers and support staff. department with personable, professional and effective service writers and support staff. More
Friendly, comfortable service area. Great explanation of coverage and costs. Quick turnaround. Text message with video of multi point inspection very helpful. Great explanation of coverage and costs. Quick turnaround. Text message with video of multi point inspection very helpful. More
Plaza has been a pleasure to deal with, and can’t thank Scott and Kris enough for their service and professionalism. Quality sales support at every level. We felt well taken care of throughout the process. Scott and Kris enough for their service and professionalism. Quality sales support at every level. We felt well taken care of throughout the process. More
This past weekend, I was in for service on my SUV and as usual The Plaza was able to accommodate by providing a shuttle back home with great customer service. During my 20 minute ride I had the opportunity usual The Plaza was able to accommodate by providing a shuttle back home with great customer service. During my 20 minute ride I had the opportunity to speak with the driver as we discussed my next BMW SUV purchase, the driver listened, probed, and was able to give in detail the type of vehicle that he thought was best for me after I provided the details of what I wanted. Milo, your overall knowledge of SUV’s was extraordinary and impressive, thank you for taking the time with so much care to recommend my next vehicle. You’re in the wrong department my friend you need to be in the front showroom! I’m sure there is a training program for future sales consultant. More
Personable and knowledgeable staff. Prompt service and keeps customer informed during service appointments. Easy appointments for service. Prompt service and keeps customer informed during service appointments. Easy appointments for service. More