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Plaza BMW

Creve Coeur, MO

4.7
246 Reviews

11858 Olive Blvd

Creve Coeur, MO

63141

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Showing 246 reviews

March 09, 2024

As always, great professional service with comfortable accommodations. The staff is very polite, knowledgeable, and friendly. More

by Blgarner21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Boaz, Ed Collinet
March 07, 2024

My first impressions of the dealer ship was all positive; a very customer friendly and knowledgeable staff. More

by David Grant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle Simpher
March 07, 2024

Ryan was very helpful and a good friend. He’s always calling and asking how everything is Eric was specially nice and they’ll just go out of your way to do whatever they have to do places am More

by James.reyland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Westholt, Eric Fultz, Melissa Easton
March 02, 2024

I’m trying to understand why my brakes are still squeaking and they say I don’t need any brakes but as I drive my vehicle, my car is still squeaking. I do not like that sound. More

by aignerblue3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Mar 08, 2024 -

Plaza BMW responded

Thank you for bringing this to our attention. Please give us a call at (314) 919-8262 as soon as you have a moment. You may request to speak with Gary Hahn, our General Manager. Thank you and we look forward to addressing your concerns.

March 01, 2024

I just love and trust David Stone! ! Go see him for the next vehicle of your choice. More

by d.ajemian59
Recommend Dealer
Yes
Employees Worked With
David Stone
February 29, 2024

I am a very loyal person. This dealership worked with me when I was in a tough bind. They were professional, pleasant, and understanding. My car was finished before I expected More

by Sheri
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill (head of service), Gary Hahn, and Gabrielle
February 23, 2024

Super friendly staff! I am a first-time owner of a BMW and this was my first visit to the dealership for the regularly scheduled maintenance. From the warm welcome I recei More

by mwagner90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Boaz, William Van Iwaarden
Feb 23, 2024 -

mwagner90 responded

Many thanks to Caroline and Bill for providing me with a great customer experience!

February 23, 2024

We always have a good works result from your Dealer. The last Rep. that was assigned to help us she is a great Representative and she make us feel very comfortable and explained to is the works that w More

by carmencunigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The name is not on the list
February 22, 2024

This dealership is fantastic! The service representatives are great, really friendly while assisting you at check-in and checking out. More

by jane_sports
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
February 17, 2024

They make you feel horible about your car by giving you a repair bill for double your cars worth. More

by Ed bmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caroline
Feb 23, 2024 -

Plaza BMW responded

We are disappointed to learn of your sentiment. We would like to have the opportunity to speak with you, but there is no last name for us to reference. If you have a moment, please give us a call at (314) 919-8176 and request to speak with Bill Van Iwaarden, our Service Manager. Thank you and we look forward ti addressing your concerns.

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