
Plaza BMW
Creve Coeur, MO
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Sales advisor Fabian Brooks was top notch, knowledgeable, attentive. Process was made easy. All questions answered promptly, including special requests. attentive. Process was made easy. All questions answered promptly, including special requests. More
Initially after I purchased my 2025 BMW X7 M60i I experienced a lack of communication which I found surprising. After a call to Kris the Sales Manager things quickly are getting resolved. I am now experienced a lack of communication which I found surprising. After a call to Kris the Sales Manager things quickly are getting resolved. I am now expecting a fully satisfactory resolution to my situation and appreciate the fast response from Kris and Fabian my sales representative. I now feel I’m in good hands and I’m being heard and I anticipate being a fully satisfied customer More
I couldn’t be more pleased with my interactions with everyone at Plaza BMW! Kris Spector and Abby were particularly helpful and a delight to work with. I have been doing business with Plaza for over 15 everyone at Plaza BMW! Kris Spector and Abby were particularly helpful and a delight to work with. I have been doing business with Plaza for over 15 years and am happy to now be part of the BMW family. A highly satisfying experience. More
I recently purchased a new car from Plaza BMW, and I couldn't be happier with the experience. From the moment I walked in, the staff was incredibly welcoming and attentive. They took the time to underst couldn't be happier with the experience. From the moment I walked in, the staff was incredibly welcoming and attentive. They took the time to understand my needs and preferences, and guided me through the entire process with professionalism and expertise. The selection of vehicles was impressive, and I found the perfect BMW that met all my expectations. The sales team was knowledgeable and provided detailed information about the features and benefits of each model, which made my decision much easier. The financing process was smooth and transparent, with no hidden surprises. I appreciated the honesty and integrity of the team, which made me feel confident in my purchase. Overall, I highly recommend Plaza BMW to anyone looking for a top-notch car buying experience. Their commitment to customer satisfaction is evident in every aspect of their service. Thank you for making my car buying experience so enjoyable! More
Great service throughout the process of selecting, ordering my new BMW. Frequent status updates and great delivery process. ordering my new BMW. Frequent status updates and great delivery process. More
I started Plaza review and ended up being asked to rate the Hyundai/Genesis dealership I recently worked with? Plaza did great as usual, after working with you for decades - primarily due to location and the Hyundai/Genesis dealership I recently worked with? Plaza did great as usual, after working with you for decades - primarily due to location and selection. More
Unfortunately we didn’t have a pleasant experience with our salesperson Kennedy and the management team when we bought our used vehicle. I would recommend diligently looking at every inch of the vehicle be our salesperson Kennedy and the management team when we bought our used vehicle. I would recommend diligently looking at every inch of the vehicle before purchasing from this establishment. As well, our SUV was not detailed when picked up and had to be returned the following week to be cleaned, which was done poorly. Also the safety and emissions expired the day after the title arrived from FED EX over two weeks after we purchased the car. More