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Plaza BMW
Creve Coeur, MO
296 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 296 reviews
January 26, 2013
We were very satisfied with the approach of the salesman, Sean Martin, and his sales manager, Jason. They did not pressure and let the car sell itself. We felt the car was a very good value for the year an Sean Martin, and his sales manager, Jason. They did not pressure and let the car sell itself. We felt the car was a very good value for the year and condition. It was a very customer friendly experience. More
by stlvin
Employees Worked With
Sean Martin
November 24, 2012
We visited three dealerships in the area. After meeting with Glynis we knew she was good at what she does, She knew her products and was very professional in her presentation. I told here we were going t with Glynis we knew she was good at what she does, She knew her products and was very professional in her presentation. I told here we were going to make a purchase this next week so she was aware that we were serious. She was the only one to call us back to see if she could answer any additional questions for us. After a brief discussion she invited us back into the showroom to further discuss the car we were looking at. She asked for the order three times. and the first two times i told her we were not ready, the third time when she asked we worked out the deal and came to terms with her. I would recommend her to anyone interested in a new purchase of a vehicle. More
by Thompson Price
Employees Worked With
Glynis Collard
October 28, 2012
Jason Miller did a great job,friendly, no high pressure, is an asset to Plaza BMW. Can't say the same for finance person, knowledgable about his product, too high pressure, when I repeatedly told him no, h is an asset to Plaza BMW. Can't say the same for finance person, knowledgable about his product, too high pressure, when I repeatedly told him no, he kept on. I have a law degree, use to sell cars, know the routine of the finance people and their sales program, finally told him that. It was like he did not understand that I was not going to buy GAP insurance, I understand GAP insurance and the chance you take without having it. The additional warranty would be great but not at that price. When he told me it could cost me a lot of money for repairs, I tried to politely let him know I have the money to pay for these repairs. He almost made me get up and leave,walk away from the deal after over 30 minutes of hammering me, I was worn out mentally. More
by gabby 76
Employees Worked With
Jason Miller, Nickolas
October 16, 2012
This dealership is top notch. And Jason Metcalf makes the buying experience soooo easy and actually enjoyable. He's a 5-star sales person! This is my 2nd car purchase with him. I've recommended him to the buying experience soooo easy and actually enjoyable. He's a 5-star sales person! This is my 2nd car purchase with him. I've recommended him to all my friends who were looking for a bimmer. More
by stastim
Employees Worked With
Jason Metcalf
October 13, 2012
I want to thank Jimm Tullman for his professionalism and patience in addressing the questions I had before making the decision to purchase my first BMW. If this is any indication of the quality of service patience in addressing the questions I had before making the decision to purchase my first BMW. If this is any indication of the quality of service one might receive at Plaza BMW, I WILL BE BACK! More
by dpsdanny
Employees Worked With
Jim Tullman
October 10, 2012
I was very satisfied with the service I received at Plaza BMW their always very pleassant and willing to go the extra mile for you. This is my second car that I've purchased from them and I'm very satisfied BMW their always very pleassant and willing to go the extra mile for you. This is my second car that I've purchased from them and I'm very satisfied keep up the GOOD WORK! More
by Theresa Burks
Employees Worked With
Mike Kuhlmann
September 28, 2012
I drove three hours to St Louis to look at several vehicles. Prior to leaving I made a detailed list of cars I wanted to see, their price, installed options, the Edmunds TMV price (seriously - do you vehicles. Prior to leaving I made a detailed list of cars I wanted to see, their price, installed options, the Edmunds TMV price (seriously - do your homework!), and calculated how much I would save in gas compared to my current vehicle. I got to St Louis around 11:00. Much to my disappointment, the first two cars on my list contained errors in the internet ads that were substantial. The third one was sold. The next two were in O' Fallon, IL so that was a bit of a drive. When I got there, the salesperson and I could not agree on a price (because I refused to go over Edmund's TMV). In short, I did not arrive at Plaza until around six or so. They close at eight. Because I initially went to their other location, two blocks away, they had called ahead and Larry was waiting for me. After a day of looking and haggling and frustration, let me tell you - Larry was a relief! He never once pressured me. He actually said, "now I'm not assuming anything but if you do decide to purchase the car, do you need help with the financing?" I was a woman car shopping for a used car alone but he did not in any way try to rip me off or sell me a lemon. I saw the car I came to see. The price wasn't terrible; there was a little minor haggling and I was extremely happy with the correctly advertised 2011 Hyundai Sonata Limited that I purchased. My credit is neither terrible nor wonderful. I got there at six and they actually ended up leaving a little late to get all my financing in line and they trusted me that the documents (tax returns and bank statements) I gave them were genuine and let me drive the car home. There was absolutely nothing that could have been better - I know I spent all day looking! Go find Larry. More
by Jennifer Waschenbecker
Employees Worked With
Larry Simmons
September 20, 2012
We had a great experience at Plaza Motors. Carl was very friendly, helpful and has a wealth of knowledge! He worked very hard to secure the best price for our trade in and throughly reviewed all of the oper friendly, helpful and has a wealth of knowledge! He worked very hard to secure the best price for our trade in and throughly reviewed all of the operating details of our BMW. This was our first experience at Plaza motor and I can assure you it will not be our last! Thank you Carl for your outstanding customer centric service!! Sincerely, Lisa Deall More
by lisa.chiolerodeall
Employees Worked With
Carl Downey
September 04, 2012
Great service. Mike was easy to work with and very friendly. We leased a BMW from here and couldnt be happier. No wonder he's one of the best salesman there. Mike was not pushy, but listened to wha friendly. We leased a BMW from here and couldnt be happier. No wonder he's one of the best salesman there. Mike was not pushy, but listened to what I wanted and I got a reasonable trade in with a reasonable price on my new vehicle. I definitrly recommend plaza bmw especially with Mike and I most likely be purchasing my next vehicle there next June. Thanks for a top notch experience! More
by Silver9rxp
Employees Worked With
Mike Kuhlman
