Plaza BMW

I felt as though my salesman knew just what I wanted in a BW I feel it's important to let a person know how much their appreciated , when their Helpful and Knowledgeable about something that a game changer in yo I feel it's important to let a person know how much their appreciated , when their Helpful and Knowledgeable about something that a game changer in your life. More

Just what I was looking for I had a great experience at plaza bmw. Previously i was on a lease from out of town and I was fearful about what to do as far as my next car. I went t I had a great experience at plaza bmw. Previously i was on a lease from out of town and I was fearful about what to do as far as my next car. I went to several nearby dealerships and then ended up at plaza bmw where Brandon pittman pointed me to the right direction giving me option for certified preowned and lease. Negotiating a deal is as always a difficult ordeal, but I ended up getting a cpo 4series coupe with configuration of what I wanted and even more. There were some minor defects in the car like a disconnected fuel lid, but they are doing the courtesy of fixing so that I can drive around with what looks like a pretty fresh new car. More

Refreshing A past customer of West County BMW, it was refreshing to actually experience "service" again! I felt like a valued customer again. I will be returnin A past customer of West County BMW, it was refreshing to actually experience "service" again! I felt like a valued customer again. I will be returning. More

Respect Knowledgeable No pressure Orson was my sale person. Very knowledgeable respectful no pressure. Talk about all 7 series test drive the one I was interested in. Love it Orson was my sale person. Very knowledgeable respectful no pressure. Talk about all 7 series test drive the one I was interested in. Love it More

Orson was very professional and thorough My sales experience with my sales person was very personal and time efficient. Would recommend Orson for his product knowledge and his honesty through My sales experience with my sales person was very personal and time efficient. Would recommend Orson for his product knowledge and his honesty through the sale. More

Satisfied! I went in to Plaza BMW to test drive an Audi Q7 and left with the BMW X5! Thanks, Carl Downey, I truly am satisfied! I went in to Plaza BMW to test drive an Audi Q7 and left with the BMW X5! Thanks, Carl Downey, I truly am satisfied! More

So much fun! I have worked with Carl before and actually was impressed with his service that I came back to him a second time. He really listens to his customers a I have worked with Carl before and actually was impressed with his service that I came back to him a second time. He really listens to his customers and makes the experience fun. He and Eric are both very knowledgeable about the cars and give you the truth about them. I was so greatful and happy with their service. and my new car! More

Outstanding service! Plaza BMW is not the first BMW dealership that I visited to purchase a vehicle for my wife, in fact we visited three in the Saint Louis metro. The te Plaza BMW is not the first BMW dealership that I visited to purchase a vehicle for my wife, in fact we visited three in the Saint Louis metro. The testament here is that we felt so confident and impressed with service that we drove 35 miles back to Plaza BMW, which was the farthest dealership that we visited. We were assisted by Eric Fultz, and Brandon Pittman for sales. Both gentlemen were extremely knowledgeable about the models, standard features, optional packages and financing options. We were given plenty of time to analysis our choice of vehicle and were very comfortable with a no pressure sales attitude. Andrew LeBlanc gave a superior tutorial to my wife about all the features of the vehicle during delivery day. Over the next half hour, my wife was shown how to operate the vehicle and engage the features. His knowledge regarding the systems easily puts him in the subject matter expert level of BMW. Javier Terrazas completed our contracts and value added packages. He made the effort hassel free, and helped us select extra value added packages that were well worth it. Overall, top notch professionalism from these four, and they bring great credit upon themselves and Plaza BMW. If I’m in the market for another BMW, it will be from this location and hopefully through Eric or Brandon, "closing" by Javier and with a delivery by Andrew. More

Great Carl was an excellent salesman. He was clear, precise and on time. Answered all my questions and made me feel very comfortable with my new car. Great Carl was an excellent salesman. He was clear, precise and on time. Answered all my questions and made me feel very comfortable with my new car. Great job Carl. Will be back to get another car through you. More

Very easy to work with. Dealer was very easy to work with. I made an appointment in the morning and drove away in my new car in the afternoon. They were very accommodating wi Dealer was very easy to work with. I made an appointment in the morning and drove away in my new car in the afternoon. They were very accommodating with all of our requests. Carl was very helpful and friendly. More