Plattner's Arcadia Chevrolet Buick

Used car The salemen that helped me (Ivan) was very helpful and egar to help me find the right car. Went back and forth with the office manager Derrick on pric The salemen that helped me (Ivan) was very helpful and egar to help me find the right car. Went back and forth with the office manager Derrick on price of car until we came to an OK deal 18900. OTD. Came in the next day at 9 am to do financing and had to wait all day. First they said the bank wanted proof of income and residency which I provided, then wanted additional proof of income which I provided them with my w2 from 2014. Finally they said they needed 2015 w2 which haven't even been sent out yet, 3 months of bank statements and letters from both of our employers. When asked for the last time what the interest rate was ..... I was told 17 % on 2014 used Honda with almost 19000 miles on it. NEVER HAVE I EVER had to go through this buying a car. They didn't seem interested in making a sale and jerked me around all day with the financing ... Needless to say I walked out and they loss money. Ladies they will take advantage of you and try to screw you on price and financing. WARNING More

not twice Purchased a used $30,000 pick up. Received one key upon delivery. We will order your key fobs and a second key. 3 weeks later I get one uncut key, tol Purchased a used $30,000 pick up. Received one key upon delivery. We will order your key fobs and a second key. 3 weeks later I get one uncut key, told by salesman Rick, get it cut at the hareware. And one key fob, asked Rick " I spent $30000 to get one uncut key and one key fob?" He actually looked at me laughed and says " yes, you have to spend $50000 to get 2 fobs." I found no humor in his remarks or laughter. What a sad experience. More

total satisfactory. I would like to take the time to say it was a pleasure doing business . josh moore did a great job and was totally helpful in finding my family a safe I would like to take the time to say it was a pleasure doing business . josh moore did a great job and was totally helpful in finding my family a safe and reliable vehicle. I appreciate the time and patience he displayed during my vehicle purchase. More

Super friendly sales guy (David Marks) I went to the dealership for the first time looking for the service dept. met David and he listened to me and instead of service he was able to help m I went to the dealership for the first time looking for the service dept. met David and he listened to me and instead of service he was able to help me find a vehicle that was perfect for my wife and I. The management was great and we are very happy with the whole experience. More

I was in the market to purchase a new 2013 corvette and was ready to do so if the price was right. I discovered Arcadia Chevrolet Buick Pontiac in Arcadia Fl. had one. I contacted the dealer and spoke to s was ready to do so if the price was right. I discovered Arcadia Chevrolet Buick Pontiac in Arcadia Fl. had one. I contacted the dealer and spoke to someone there (no name) that insisted they didn't have 1 2013 corvette. I informed him Chev Motor division just had told me they did. He hung up on me. I then called back and informed the receptionist of what just happened. She took my complaint and i was contacted by the internet manager Steven Marks. He stated he was sorry about what happened and then I informed him of my decision to negotiate the 2013 corvette that he verified they still had. We went back and forth with emails pertaining to cost and he called me and verbally told me the best they could sell this vehicle for was $49,547.00 OTD. I agreed to that price and asked for a buyers order to be emailed to me so I could take it to my local CU to get the financing. He agreed to email it to me. He never emailed it to me. I contacted the GM Jimmy who said upon 2 different occasions, he would make sure it was emailed to me. When I called Jimmy a third time, he sounded annoyed and said the buyers order was emailed. That night I checked my email and still no buyers order. The next day I contacted chevrolet motor complaints to give them the update and all of a sudden, i get a buyers order emailed to me. The problem is the cost of the unit went up by more than $1700.00? Please submit what your actions will be against this dealer. More

they still own me $ from the tag I been waiting more than 5 week, services are terrible never offer a test drive computer system are slow hard negotiation and I was ready with the money approved by my bank 5 week, services are terrible never offer a test drive computer system are slow hard negotiation and I was ready with the money approved by my bank 35,000 dollar on hand they don't work hard for that sell finally I bought the 2014 chevy Silverado texas edition...................... don't buy any vehicle from arcadia Chevrolet in florida go to another dearler where you received good satisfation More

The Sales staff went above and beyond to help us get the vehicle WE wanted at the price WE wanted. It took some negotiating, but they are willing to work with us until we were happy. We left with the vehicl vehicle WE wanted at the price WE wanted. It took some negotiating, but they are willing to work with us until we were happy. We left with the vehicle we wanted and are very happy with Arcadia Chevrolet! More

I bought a used car from Arcadia Chevrolet 3 months ago. They would not budge off the internet price, which was slightly higher than the Kelley Blue Book suggested retail. The add on fees are predatory. 5 They would not budge off the internet price, which was slightly higher than the Kelley Blue Book suggested retail. The add on fees are predatory. 599.00 dealer fee and 184.00 electronic filing fee. They charged me 248.00 for title and tag transfer and when I questioned it Scott, the finance guy, told me I would get a refund for the difference. According to the Sate of Florida web site the fees should have been 90.00. I have made numerous calls to the dealership and spoke to 3 different people. It's been almost 3 months and still no refund. More

Came to purchase a new car and ended up having the best car buying experience of my entire life. I have been to my share of dealers and have to say Arcadia Chevrolet was amazing. I asked about the bad revi car buying experience of my entire life. I have been to my share of dealers and have to say Arcadia Chevrolet was amazing. I asked about the bad reviews I had read about online and they told me that they are now under a new manager who is honest and takes care of his customers. Many new changes taking place here. I did get to meet him when it came time to make the deal. He was great! I was handled in a very professional manner and was given a more than fair deal for my trade in. I called my daughter after I left with my new car. She is looking to purchase a new Sonic. She will be stopping by next week! Thank you Arcadia Chevrolet for giving me the most pleasant car shopping experience ever. So worth the extra minutes to get to Arcadia. More

It takes 1 month to process paper work. BAD BAD Dealer. I paid every penny of the car, and wanted to get my car out of the dealer in a different time, but it takes them 1 month+ to get this paper work, admin paid every penny of the car, and wanted to get my car out of the dealer in a different time, but it takes them 1 month+ to get this paper work, administration, etc. all completed. The sales person is nice, but VERY VERY slow and does not work for the money. I have to call him up to get updates on progress, the status, and the car almost every day. I thought I can trust him with the work, but WASTE OF MY TIME! More