Plattner's Arcadia Chevrolet Buick

Intermittent Mechanical Problem Solved I had an intermittent fluid leak from my 2013 Malibu at 99,000 miles that resulted in occasional puddles of red fluid in my car port. After taking the I had an intermittent fluid leak from my 2013 Malibu at 99,000 miles that resulted in occasional puddles of red fluid in my car port. After taking the car in twice to have it inspected, without any problems being found I started to worry that I'd be left on the side of road at some time. When the leak was present for the third time I called Ralf the service manager and he came to my house to inspect the problem. Ralf correctly diagnosed the problem as a leaking water pump and the issue was solved. I really appreciated the determination this service department displayed in solving this intermittent problem. Thank you. More

Overall very Pleasant Experience I made my first car purchase here about 1 week ago from Nolan, who sold me a 2015 Silverado 2500HD. The service was great compared to other dealership I made my first car purchase here about 1 week ago from Nolan, who sold me a 2015 Silverado 2500HD. The service was great compared to other dealerships I had visited around the SWFL area. The price on the truck was very reasonable and they gave me a very fair number for my trade in. The process was very professional, straight forward and hassle free. I would definitely recommend them to a friend. You also get free oil changes for life here. More

Tahoe The salesman was new but did an excellent job. In and out in 3 hours with the exact vehicle I was looking for. Salesman has a bright future The salesman was new but did an excellent job. In and out in 3 hours with the exact vehicle I was looking for. Salesman has a bright future More

The biggest SCAMMER in the USA I saw a 2012 Chevrolet Impala LT advertised on Plattner's website for $8700. I went into an online chat and asked if the car was in Arcadia. The rep I saw a 2012 Chevrolet Impala LT advertised on Plattner's website for $8700. I went into an online chat and asked if the car was in Arcadia. The reply was that it was there, and provided me with the address. I drove for a hour to get to the dealership. When I asked to see the car, they showed me a 2006 Chevrolet Impala with over 100,000 miles on it instead. I asked to see the 2012 Impala. After they checked around, the salesman, Nolan, told me that the car is in Quincy, FL. Nolan offered to get the car brought to Arcadia, and I said that would be good. Then, although I didn't drive any cars, he needed a photocopy of my driver's license, and my email address and telephone number. Then he said that he needed to fill out all of the paperwork now, so if I like the car in a day or two when it arrives, I would be set to go. He went into another office, and came back with a sales order. He wanted to charge me a Dealer Fee, even though the website said that there wasn't a dealer fee. He also wanted to charge me an accessory fee, for getting the car ready for sale. Plus a $184.95 electronic filing fee, a $150 fee to get my plates, a title fee, and tax. My $8,700 car would have cost $10,300. I told Nolan that these fees were bogus, and I wasn't paying them. I left, never to return. More

False Advertising! Sent email with Pricing and information about the car. Pricing was wrong (off by >5%). Mileage was also incorrect (off by >3500 Miles for a new car). Sent email with Pricing and information about the car. Pricing was wrong (off by >5%). Mileage was also incorrect (off by >3500 Miles for a new car). More

Stranded Draged my towed vehicle for ten miles with no tire until someone flagged me down, was told to go to Arcadia which is 20 miles away, awesome service fo Draged my towed vehicle for ten miles with no tire until someone flagged me down, was told to go to Arcadia which is 20 miles away, awesome service found a rim and tire for me within 24 hours, done mounted and balanced for a great price, what ever there paying there service department, it's not enough, go here people they care, TOM and Joanne, Calgary Alberta Canada More

bait n switch BEWARE..... Buying any cars here. A bitter experience, false advertising and deceptive Price liars, Very bad customer service when it comes to buy ve BEWARE..... Buying any cars here. A bitter experience, false advertising and deceptive Price liars, Very bad customer service when it comes to buy vehicles. A place nothing recommendable for the purchase of your vehicle. Sales Managers derogatory and disrespectful. More

No hassels, no games, straight shooters. It was so easy to deal with Arcadia Chevy. talked with many dealerships about prices and trade in allowance for my vehicle. Arcadia Chevy was without It was so easy to deal with Arcadia Chevy. talked with many dealerships about prices and trade in allowance for my vehicle. Arcadia Chevy was without a doubt most willing to give me the best information before I made the drive to Arcadia. Within 15 Min. I had a deal on the exact vehicle I wanted and a good trade in allowance. More

Do your home work! I read all the reviews before I bought from Josh form Arcadia Chevrolet. Do your internet shopping. Once they posted a price on the Internet, I cale I read all the reviews before I bought from Josh form Arcadia Chevrolet. Do your internet shopping. Once they posted a price on the Internet, I caledl them and got them to send you over a buyer order. DONE Deal! That's what I Did and they honor the deal. Don't get me wrong, if you want a dealership with all the bells and whistles go pay about 28% more for your vehicle and enjoy the experience. All I'm saying is I seen the prince on the Internet, call the sales manager,had a buyers order emailed over to me in about 15 minutes with the exact deal we spoke over the phone. I'm the first person to call a company out, but my personal experience here was exactly what I expected from a dealer that was bar none the best deal anywhere on the net! More

false advertising from on line price to real price was over 4000.00 more. this was after driving 1 hour 20 minutes.would never wast your time. from on line price to real price was over 4000.00 more. this was after driving 1 hour 20 minutes.would never wast your time. More