Plattner's Arcadia Chevrolet Buick

All good! Sharon is great! I am happy with Encore. Sharon really makes getting vehicle a pleasant experience. Signing contract was good also. Thank you! I am happy with Encore. Sharon really makes getting vehicle a pleasant experience. Signing contract was good also. Thank you! More

Lack of Integrity and Horrible Customer I am an active duty service member and was working with them to purchase a car and ship to me out of state. We ran through the numbers and realized I I am an active duty service member and was working with them to purchase a car and ship to me out of state. We ran through the numbers and realized I had a better financing deal through my own bank we agreed to move forward with the purchase and gave them $1k over the phone to hold the car until all the paperwork could be overnighted to me as well as sent the information for them to request the funds from my bank. A few minutes after sending them everything I got a call back stating that they could not honor our purchase amount due to a $235 discount they originally agreed upon (USAA Buyers Program) and was told that the GM yelled at him for agreeing to the deal and if I don't pay an extra $235 I need to forget about the car because they can't loose that money in addition to the $500 kickback loss from not financing through them. He was very unprofessional and tried to make me feel like an idiot for caring about the unethical price change. The next day Derrick, sales manager, called and said that the previous guy was incompetent and he would send over an email with a detailed list of all the fees so we could move forward with the deal. I'm still waiting on said email, good thing I was able to purchase another vehicle with people that seemed like they wanted my business. More

"Had a Great experience" Set up an appointment for a Saturday morning to look at and test drive a beautiful Buick Regal. When arrived Allen had it ready to go. Allen introdu Set up an appointment for a Saturday morning to look at and test drive a beautiful Buick Regal. When arrived Allen had it ready to go. Allen introduced my wife and I to Dale T. Dale took great care of us and answered all the questions that we had. By that afternoon we were driving out of the parking lot with a Buick Regal. Have enjoyed the experience and the the car. Thank you! More

Best dealer!!! Got the best price in the state! Was in and out in 2 hrs!!!! Everyone was so nice and had a large selection of vehicles. Keep up the good work!! Got the best price in the state! Was in and out in 2 hrs!!!! Everyone was so nice and had a large selection of vehicles. Keep up the good work!! More

They are the best Dealership out there Dave you are the Best Salesperson we know you helped us get the car we wanted & the right price we love are car Thank you Dave you are the Best Salesperson we know you helped us get the car we wanted & the right price we love are car Thank you More

Shady Stay away from this place people here have no morals.Will tell you all kinds of lies.there customer service is the worst I've ever seen.I hope you nev Stay away from this place people here have no morals.Will tell you all kinds of lies.there customer service is the worst I've ever seen.I hope you never have to depend on them to call you back. More

GO Buy a car from Arcadia Chevrolet Nolan and Jerry were awesome. I am so glad I did my research and went with Arcadia Chevrolet. It was a very easy process and they made us feel at hom Nolan and Jerry were awesome. I am so glad I did my research and went with Arcadia Chevrolet. It was a very easy process and they made us feel at home. Everyone at the dealership was so nice. They kept our kids entertained too. We will not go anywhere else in the future. Thank you for a great experience. And I know I can call them with any issues or questions and have confidence I will be taken care of. The price of the car was fantastic......no gimmicks or additional costs that other dealerships may have added. So reasonable. More

Great customer service. Excellent customer service. They reimbursed us our tow truck expensive not knowing we had AAA. Thank you! Would highly recommend for sales and serv Excellent customer service. They reimbursed us our tow truck expensive not knowing we had AAA. Thank you! Would highly recommend for sales and service. Thank you again! More

New car treatment when buying a used vehicle! We are snowbirds, looking for a rust-free older pickup truck. Tim Sainsbury was polite, courteous, informative, without being pushy. The vehicle had s We are snowbirds, looking for a rust-free older pickup truck. Tim Sainsbury was polite, courteous, informative, without being pushy. The vehicle had some minor flaws, the dealership took care of all of them. VERY pleased! THANKS TIM S. More

Excellent customer service and price! I was assisted by Elbert Heron and Timothy Johnson. Both individuals were excellent and did not "push" or try to "sell" me. The dealership worked wi I was assisted by Elbert Heron and Timothy Johnson. Both individuals were excellent and did not "push" or try to "sell" me. The dealership worked with me to ensure my payments were where I needed them to be, and assisted with finding the best possible deals, not to mention free oil changes for the life of the vehicle! The dealership even delivered the vehicle to my home! Overall, buying a vehicle at Arcadia Chevrolet was a pleasant process, and I highly recommend this dealership. More